My son started the Jeep Monday morning and the engine light came on which has never happened before. Then something occurred under the hood and there was a fire. Luckily my son was able to get to a garden hose and put out the fire but now I have a 2014 Jeep Grand Cherokee that has fire damage and needs to be taken into a Jeep dealership for repairs. I have only had the vehicle for a little over 2 years.

- Wheat Ridge, CO, USA

On several occasions, while driving between 30 - 70 miles per hour - car goes into neutral by itself leaving you trying to steer the car to the side of the road under multiple risky situations. When pulled over - car can be put into park but if your foot is on the brake pedal the car sputters and won't shut off until brake pedal is released. You can still steer the car to the side of the road but no acceleration is possible. Restarting the car isn't possible for about 20 - 30 minutes. Most occurrence have happened on the interstate. There are no warning signs prior to the occurrences and it's extremely scary trying to get to safety. Diagnostics have been completed by Jeep dealerships and other repair shops and it's been stated all recalls have been made to this car in the past. The fact the car goes into neutral itself is scary. The most recent event puts the total of occurrences at 15 since I have owned the car. No one seems to have an explanation --all I know is its very dangerous especially on the freeway. I would like to know what can be done to get this resolved before someone get hurt.

- Des Moines, IA, USA

Their is oil being introduced into the coolant reservoirs. Jeep Grand Cherokee Ecodiesel. The vehicle are having failed oil coolers that stemmed from the failed EGR coolers. The driving of these vehicles for over a year awaiting a fix has caused the engines to have other failures. There has been over 10 recalls on these Ecodiesels since I bought the jeep brand new in 2014. They made a deal with the EPA lawsuit and did a software patch which changed the engine function issues, they did a patch on the power train control module, transmission control module, and apparently the ECM engine control module. I-€™ve had nothing but -€œcheck engine-€ light codes in since the first patch in 2016 that they didn-€™t put in the records, I have the work order showing the patch. In 2019 the lawsuit the EPA approved for them, allowed them to place a new patch that caused other components to continue to malfunction like the-€ high pressure fuel pump now. The dealerships are saying the failures aren-€™t due to their negligence and are causing consumers to deal with costly repairs that-€™s not their faults. I got a bill for $29,000 for a new engine, they said my jeep was under extended warranty but don-€™t want to help foot the repairs. Also stated they would reimburse recall work that customers paid for prior to recalls coming out within 60 days, but it has taken me over 4 years to try and get reimbursed. My car is at the dealership now and has been down since April 29, 2022.

- Corsicana , TX, USA

The right cylinder head is misfiring and needs repair. NHTSA previously investigated complaints on the left cylinder head. MOPAR issued a warranty bulletin (D-14-12) on June 10, 2014 for 2011 - 2013 model vehicles for left cylinder head extended warranty coverage period of 10 years/150K miles. Upon my further investigation, the cylinder heads misfiring is a known issue on model years beyond 2013, yet Mopar has not issued an extended warranty bulletin. The cost to repair it is thousands of dollars. My model year 2014 was manufactured in 2013. If this is not repaired, it will do permanent damage to the catalytic converter, and beyond. The dealer inspected the vehicle and confirmed malfunction. No prior warnings given prior to cylinder head misfire, when it happened the Check Engine Light came on.

- Santa Clarita, CA, USA

The lower radiator hose clamp failed due to corrosion. This resulted in a loss of coolant which could lead to engine damage or complete failure. There was no indication that eh cooling system was leaking other than the loss of fluid in the coolant overflow tank. This type of spring clamp is used on many vehicles and in 40 years of working on cars have never seen one fail in this manner. Many otehr vehicles may use this clamp and I am sure it has been affected by weather here in the NE.

- Torrington, CT, USA

Engine oil cooler (OEM part number ) 68525212AA failed. Causing significant power loss on freeway. Had to immediately pull over on freeway with no warning. Oil temp causes car to have significant power loss and extremely unresponsive engine also while on freeway causing me to slow well below suggested speed and speed of traffic. The steam caused by coolant loss onto side of engine made it difficult to see out window. Also the temps got so hot that it burnt some heat shielding on a upper hose on engine and the engine padding melted to the top of the engine. it has been inspected by a professional mechanic and replacement of failed part will be installed by the dealership after part is available. Currently on back order. No warning lamps came on prior to engine power loss after my family pulled over the temperature gauge responded. After looking through the digital gauges the you can switch through - (however are not displayed while driving and cannot be switched while in motion.) the oil temp had been maxed out and maxed out prior to the coolant temp increasing above normal levels.

- Battleground , WA, USA

I was driving home and my Jeep started making a weird noise and then a warning popped up about battery voltage I was really confused so I pulled over popped the hood it looked fine but just in case I decided I would go to the nearest VIP which was probably 5 miles from where I had pulled over maybe even shorter. As Im driving over there my Jeep starts smoking so I pull into VIP and pop the hood we look at it and my alternator is smoking so we pour some water on it to cool it down. After doing that a little bit and it stopped smoking as bad we let it sit. A couple minutes later the alternator catches on fire so kept pouring water on it till it completely went out and stopped smoking.

- Bath, ME, USA

I was driving my 2014 Grand Cherokee probably going 25mph the first time it happened. My Jeeps dash started blinking and popping up warning signs and then all of a sudden the Jeep comes to a fast stop and the engine completely killed. Everything locked up. My brakes, my shifter, my gas pedal everything locked, no screens were turning on and it wouldnt let me turn the Jeep back on for a couple minutes. When I turned it back on it was fine. A couple days later it did it again and again but I was going 40mph. Dropped off at the dealer told them to keep it till they found the problem. It was there 2 weeks didnt do it again. Hasnt done it since but Im still afraid its going to happen again but ill be on the highway.

- Bath, ME, USA

Recall for diesel EGR cooler has been requested by me to get fixed on multiple occasions. The dealership keeps telling me they do not have the parts. Now my check light engine is on and my car is leaking coolant profusely.

- West Jordan, UT, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while the vehicle was receiving routine maintenance at the local dealer, the contact was informed that the motor mounts needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was 69,300.

- Prescott, AZ, USA

2014 Jeep Grand Cherokee. Consumer writes seeking reimbursement for repairs made related to NHTSA safety recall. The consumer stated the engine had been replaced three times. The consumer stated the engine died while it was being driven. Also, the vehicle lost power steering during this incident.

- Seattle, WA, USA

This has happened three (3) times to me. The instrument cluster on my 2014 jeep Grand Cherokee just blackouts and the windshield wipers go on, then multiple cluster warning lights illumination and a loss of anti-lock brake system (ABS) / electronic stability control system function stops. The vehicle slows down because of loss of power. A loss of instrument cluster illumination and/or loss of ABS function while driving could cause a crash.

- Manhattan Beach, CA, USA

Driving down the road in the middle of the night- the entire dash went black and only warning lights blinking across. Several error messages appeared and went black again.

- Ixonia, WI, USA

Transmission will slip into neutral while driving.

- Davenport , IA, USA

Power steering, engine acceleration, coolant/radiator, belts, eco diesel system, blind side detectors and automatic emergency breaking have all been major issues with this jeep. I've almost been crashed into by other vehicles, including an 18 wheeler, because of the engine instability. It is now in the repair shop and completely unable to drive.

- Lake Charles, LA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 30 MPH, the vehicle slowed down independently to approximately 15 MPH. The contact stated that a red "lightning bolt" symbol and the "throttle control" warning lights started blinking on and off. The vehicle would not accelerate when the contact depressed the accelerator. The contact stopped the vehicle and turned off and restarted the vehicle. The failure recurred intermittently. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 109,000. THE CONSUMER NO LONGER OWNS THE VEHICLE.

- Mankato, MN, USA

- What component or system failed or malfunctioned, and is it available for inspection upon request? The 2012 to 2015 392 Hemis had a known issue with lifters - like mine does - where the cylindrical rotating -€˜spheres-€™ which contact the cam shaft would wear at their inner axle/shaft, start -€˜floating-€™, and as they would wear more (once the wear starts the wearing accelerates) to where the side-supports/tails for each lifter would make contact with the cam lobes, and start causing ruts and flats on the cam shaft. This will degrade quickly to the point a head-job will be requires, along with new cam and lifter set. Here is what is important; the replacement lifters are a DIFFERENT part number. Take note of what I just stated. Chrysler/Jeep will not replace stock lifters with the SAME ones - they will use an UPGRADED lifter set. SO - this should have been a recall. This fix will cost approx. $6K+ in labor and parts. If a motor is needed $16-$17k. I have the defective parts available. - How was your safety or the safety of others put at risk" People's safety is at risk as a motor blowing up or seizing while driving could be fatal. - Has the problem been reproduced or confirmed by a dealer or independent service center. Yes, Lithia Jeep of Spokane has torn the motor down and confirmed the defect. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No warning lamps, but audible ticking/knocking noise. This defect can be found all over the internet by searching Hemi Tick.

- Deer Park, WA, USA

Oil filter housing has a leak due to a crack. This is a known issue (a defect) and this is the second time I've had this happen. TSB NUMBER: 09-008-15

- Woodcliff Lake, NJ, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at 60 MPH, an unknown warning message indicating that the vehicle would not start the next time she would attempt to start it illuminated. The incorrect DEF fluid warning light illuminated. The contact continued to drive to her residence. The vehicle was taken to the dealer where the PCM software was reprogrammed. The contact stated that the failure reoccurred 7 months later. The vehicle was taken back to the dealer where the PCM software was again reprogrammed; however, the failure persisted. The vehicle was taken to the dealer 13 more times and the dealer reprogrammed the PCM software; however, the failure reoccurred while driving. The check engine warning light was illuminated. The contact stated that the vehicle failed to start after several attempts. The vehicle was towed to the independent mechanic where it was diagnosed that the PCM software had forced the engine to shut off due to the diesel exhaust fluid system failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,665.

- Hickory, PA, USA

I took my vehicle to get an oil change at a non-Jeep dealership, that I purchased the vehicle from and was told that I had an oil leak and that I would have to take it to a Jeep dealership in order to have it fixed. When I called the Jeep dealership and explained what the previous dealership told me, they said that this is a known issue with Jeep and that they have recently fixed this issue on several Jeeps within the last month. After checking on this site to see if there was a recall in place, due to the costly repair, there was none. How could there be so many complaints on the same year, make and model Jeep, for the same issue, and yet no recall? This is definitely a manufacture defect! They clearly put a plastic part on this vehicle knowing darn well that it will eventually warp due to hot oil being transported through it. $900 is a lot of money!!

- Youngstown, Oh, OH, USA