CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
38,056 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee fuel system problems

fuel system problem

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2014 Jeep Grand Cherokee Owner Comments (Page 1 of 6)

problem #105

Apr 012024

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The Z46 Manufacture Campaign has been open for an extended period of time. I have not been able to have my vehicle fixed because of a continued lack of parts at the dealership. I have had my vehicle in for service on multiple occasions and each time I am told "the parts are on back-order". I dropped my vehicle off this morning and again was told "the parts are on back-order".

- Denver, CO, USA

problem #104

Apr 292022

Grand Cherokee

  • miles
The problem with my vehicle is with emissions system which was covered under the Ecodiesel Extended Warranty lawsuit the EPA filed against the manufacturer Stellantis. My jeep has been down at Crystler Dodge Jeep Ram dealerships for 2 years. The extended warranty states they would repair problems, but they have not. I was told today that they will only give me 8741 for my car but they want to keep it. I-??ve had to go to the hospital twice from the first dealership that had my car for a whole year giving me carbon monoxide poisoning. I-??ve been paying full coverage insurance for 2 years. This manufacturer has placed and is placing me in a hardship. They said they would/ coukd repair my car and stayed in writing they would have certified techs working on my car, they had the parts manager working on my car and almost killed me. Now, their leadership is trying to bully me into selling them my car for this low ball amount. Why didn-??t they offer to buyback before putting me through 2 years of hell. Is it Leah-??s to breach a binding legal contract they agreed to honor. I am aware they are to suffer penalties for not honoring the warranty, and for not keeping databases updated by VIN. I was told my parts weren-??t covered for months, I had to constantly show them the warranty said the parts were covered they trying to charge me for. I want my vehicle fixed under the extended warranty. I want compensation for this excessive time, and for them not honoring the consent decree they told the EPA and NHTSA they would honor. Please help me get my vehicle fixed under my extended warranty. My car is covered til 199,189 miles or May 13, 2024. I really need help, the manufacturer is not adhering to the consent decree they promised the government and NHTSA they would.

- Corsicana , TX, USA

problem #103

Jun 022022

Grand Cherokee

  • miles
Z46/NHTSA 22V-406. high pressure fuel pump. I received multiple recall notices for this defect. I received the first notice in JUNE of 2022. Today it is Jan 2024, 19 months after being notified to have repairs made. The JEEP dealer has, for 19 months, told me they cannot a make the repair. The recall notice states "fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning". I believe 19 months exceeds the requirement to "remedy the defect within a reasonable time" Is there anything being done to motivate JEEP to remedy the defect? Thank you for your time.

- Winter Garden, FL, USA

problem #102

Aug 202023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

In Aug my warning light came on, I called Mopar was given a case number it was not until October that I was contacted after repeatedly calling for status. The is was the EGR Cooler which Mopar showed had been replaced when recall issued, I was advised by Stellantis to have towed to dealer, it was towed Oct 15, dealer advised it was replaced a few years earlier but I provided proof it had not, dealer then replaced but then advised it could not be cranked due to not holding coolant, it was not doing this prior to being towed. I then asked for the outstanding recalls to be completed, they advised no parts-??I see now one is showing incomplete that should have been done, the other is a problem with part, I called after receiving a letter those parts were in and they said they were not, I then called you and was advised I am on a list to have this completed. I have been having to rent cars to get me to dr appointments since August. It is currently in the shop having the DPF r

- Oxford, GA, USA

problem #101

Oct 042023

Grand Cherokee

  • miles
I need help! Please! My car is under the X78 Extended Ecodiesel Warranty. The Government (EPA) sued FCA back in 2019 for making these cars with over 14 illegal deletes, like Volkswagen. Instead of making them buy the cars back, they let them say they would make all repairs related to this huge list of components. I-??ve had nothing but problems the past almost 2 years. My jeep was at one dealership a full year. Now it-??s at another dealership in Ennis Texas for about 59 days now.. My jeep went into limp in mode in front of an 18- wheeler on interstate 45, I was almost killed. I was so afraid! I sent a letter requesting they contact the manufacturer as they have said so on the paperwork. I-??ve gone to get my car 4 tiles and it-??s still not repaired. I get a text message on Saturday telling me my Jeep is fixed and ready" I-??m not getting into that vehicle again, my daughter is having nightmares, she-??s asked me please don-??t drive that car again! I-??ve attempted to pick this car up 4 times, it-??s not fixed! Same code from 10/04 initial drop off. The same codes came back on 11/9 after they said they-??ve replaced the PCM and Mass Air Flow sensor and other parts"

- Corsicana , TX, USA

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problem #100

Oct 202019

Grand Cherokee

  • miles
Fuel line issues, repaired then catalytic converter not working. Somewhere leaking oil. I have read this model is known for emissions, fuel line, catalytic converter issues

- Blaine, WA, USA

problem #99

Aug 272023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Two open recalls on the vehicle (6/9/22 and 6/8/23) that have no repair available. 1. Both recalls can result in immediate and unexpected loss of vehicle power and "cause a vehicle to crash without prior warning" 2. DMV (CA Registered) will not issue current registration tags or paperwork due to recalls being incomplete. 3. Vehicle has had multiple issued related Diesel Engine, including entering into limp mode unexpectedly and incomplete diesel exhaust regeneration which has made it unsafe to drive at highway speeds. I have attempted to call the dealership every month and each time they have no solution as the manufacturer has not released a repair.

- Redlands, CA, USA

problem #98

Aug 102023

Grand Cherokee

  • miles
Car shut down and engine stalled while driving. I coasted to a stop in the middle of traffic. Car would not restart. Had to get towed home. There are two open recalls on this vehicle- one for fuel pump and one for tone wheel. The dealers say they can-??t fix it because no parts are available. This is unacceptable. One recall has been issued over a year ago. This is my primary vehicle. I have already had to borrow a family members vehicle for weeks now. I cannot wait months hoping for parts to become available. I need recall work to be performed now or at least a temporary fix to get me back on the road.

- Conshohocken, PA, USA

problem #97

Oct 082021

Grand Cherokee

  • miles
RECALL #22V-406 Has not been replaced the part has been failing for the last 2.5 years. The stalling situation is getting worse. It does not come to a complete stall at least not while in traffic but it will start to stall and cough and sputter while under power at residential speed of 30-35 mph, city driving of 40 -50 mph, and at highway speeds of 70-75 mph. It is increasingly getting worse. We have taken the vehicle to multiple dealers only to be told that the needed repair has still not been developed yet. (the repair is to replace the HPFP before my wife and grandkids get ran over on the highway or coming out of the local grocery stores parking lot). The problem has been identified and the repair to the problem has been realized, but the manufacturer will not commit to the repair. How many people will have to be maimed or die because of this. Yes the problem has been reproduced and the manufacturer and the dealerships are aware of it. One Service Manager reported to us that he has a new truck on their lot that can not be sold because of this very issue. there is no MIL code for the decaying of the fuel system rail. Other codes can be thrown as a result but here is no standard code for it.

- Holly Lake Ranch, TX, USA

problem #96

Jun 012022

Grand Cherokee

  • miles
My vehicle has 2 recalls on faulty parts that can cause catastrophic failure. There are no replacement parts or repairs available to owners of these cars. FCA US should have offered loaner vehicles to owners a long time ago. Instead, they indicate that they will give loaner cars once the Grand Cherokee breaks down or crashes as a result of the faulty parts. This is not acceptable. I now have a vehicle that I paid over $47,000 for that is useless and worthless - I cannot drive it knowing it could have an "unexpected loss of motive power" and I cannot sell it with 2 serious unrepairable recalls. FCA US needs to be forced to offer loaner vehicles or buy these Grand Cherokees back from owners at a fair price.

- Richmond, VA, USA

problem #95

Jun 192023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Recall Z46, NHTSA 22V-406 was issued a ~year back. Dealership was contacted at that time and they informed us a remedy and/or parts are not available. Now, the fuel system has failed. The failure occurred in an intersection. Vehicle was towed to a mechanic and determined it was the fuel system failure and it was under recall. Vehicle was then towed to the dealership. One year later there is still no remedy and/or parts available. Mopar was contacted and they informed me there is no remedy and/or parts are not available. 1 YEAR IS UNREASONABLE. The last recall W79, NHTSA 20V699 was handled the same way. We made the repairs ourselves and then requested a refund which was ignored. I am assuming the newest recall 66A, NHTSA 23V-411 will be handled the same way. A quick search on the internet revealed that MOPAR parts are available to remedy the fuel issue.

- Mcqueeney, TX, USA

problem #94

Jul 052023

Grand Cherokee

  • miles
This recall, campaign number 22V-406, has been open for 13 months at this point. How long is it acceptable to still be waiting on parts and a plan from Stellantis to address a potential safety issue that warranted a recall.

- Honolulu, HI, USA

problem #93

Jun 202023

Grand Cherokee

  • miles
The outstanding recalls have not be addressed despite one of them being over a year old at this time. The V46 High Pressure Fuel Pump issue is particularly worrying as not only does this pump failure result in a dangerous situation on the road but can also cause tens of thousands of dollars in engine damage as a result. The recall was issued more than one year ago and no remedy yet exists. This is not acceptable timeline. FCA & Stellantis need to either find a remedy of purchase these vehicles back at a fair price immediately as many of us are afraid to drive them with our families.

- Alexandria, VA, USA

problem #92

May 312023

Grand Cherokee

  • miles
Codes P06DD, P0456, P0306. mechanic said new motor is needed as there is a bad lifter, losing oil pressure and other issues. i have 133000 miles on my car. after further research, many other people with the Pentastar V6 engine have the same issues. a lawsuit was filed previously.

- Fall Branch, TN, USA

problem #91

Mar 042023

Grand Cherokee

  • miles
Unknown

- Littleton , CO, USA

problem #90

May 142023

Grand Cherokee

  • miles
The fuel pump recall can cause a major problem if on a highway or interstate (engine can quit suddenly and without warning, according to the recall notice). This recall has been act for nearly a year with no resolution in sight (NHTSA recall number 22V-406, manufacturer recall number Z46).

- Sugarloaf, PA, USA

problem #89

May 012023

Grand Cherokee

  • miles
the vehicle is beginning to choke when accelerating - loss of power is noticed. the engine light is on. This recall was issued in June of 2022. here we are almost a year later, and there are still no parts for repair"? Why"

- Palm Coast, FL, USA

problem #88

Dec 152022

Grand Cherokee

  • miles
Safety recall does not have parts available to fix. Vehicle may stop running unexpectedly. My car stopped running in December and has fragments of the engine. I-??m not sure if it is related to this recall or not. My car-??s engine is being replaced right now by the dealer, under warranty, but I cannot trade it in for what it is worth because of this outstanding safety recall.

- Hamilton, MT, USA

problem #87

Feb 182023

Grand Cherokee

  • miles
Car wont start when button pushed and everything in the jeep has been fixed and it still wont work Leaks oil non stop. Work needing to be done: New transmission to stop leak New Fuel Injection pump to start car (has not) New Shifter New Battery New Dashboard as the screen would flicker Car barely has 100k miles on it. Makes no sense

- Ny, NY, USA

problem #86

Jul 102022

Grand Cherokee

  • miles
While on freeway at 50 mph. My 2014 Jeep Grand Cherokee Limited 3.0 diesel, . loss motive power. I was very fortunate to not crash the vehicle, but the situation was horrifying! I received the recall notice for the HPFP ( High pressure Fuel Pump), Z46/ NHTSA 22V- 406 but Crystler Corp doesn't have the part available to fix. Iam currently have a loan on my vehicle and can't drive it!

- Auburn , MA, USA

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