CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
21 / 3
Injuries / Deaths:
25 / 0
Average Mileage:
34,810 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee miscellaneous problems

miscellaneous problem

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2014 Jeep Grand Cherokee Owner Comments (Page 1 of 13)

problem #245

Jul 202023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Unknown the engine rattles when accelerating on to the expressway and my side view. Mirrors passenger and driver side does not operate properly

- Port Huron , MI, USA

problem #244

Jan 032024

Grand Cherokee

  • miles
While driving vehicle shifts into neutral and displays a low voltage message. I was young 75 mph down the high way and the car shifted into neautral without indication that anything is happening.

- Rio Rico, AZ, USA

problem #243

Aug 202023

Grand Cherokee

  • miles
In Aug my warning light came on, I called Mopar was given a case number it was not until October that I was contacted after repeatedly calling for status. The is was the EGR Cooler which Mopar showed had been replaced when recall issued, I was advised by Stellantis to have towed to dealer, it was towed Oct 15, dealer advised it was replaced a few years earlier but I provided proof it had not, dealer then replaced but then advised it could not be cranked due to not holding coolant, it was not doing this prior to being towed. I then asked for the outstanding recalls to be completed, they advised no parts-??I see now one is showing incomplete that should have been done, the other is a problem with part, I called after receiving a letter those parts were in and they said they were not, I then called you and was advised I am on a list to have this completed. I have been having to rent cars to get me to dr appointments since August. It is currently in the shop having the DPF r

- Oxford, GA, USA

problem #242

Nov 192023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Within 48 hours, I experienced two issues: First, we were driving on the highway at a speed of 75 mph when suddenly the front driver's side tire pressure indicator began to ramp up and eventually topped out at 86. We stopped to check the tire pressure at a gas station, and it was really 41. We got back on the highway and the pressure gauge continued to decrease / increase with no rhyme or reason. It eventually went back to the correct pressure. A few days later, we were driving on the highway at 75 mph with the navigation set for an address that was about 60 minutes away. Quite randomly, the navigation voice came on and said "re-route" and wanted us to take a right turn (there was no way to turn or anywhere we could go). Bizarre! It seems like the car's circuitry/sensors are failing. It's alarming.

- Colorado Springs, CO, USA

problem #241

Nov 192023

Grand Cherokee

  • miles
Within 48 hours, I experienced two issues: First, we were driving on the highway at a speed of 75 mph when suddenly the front driver's side tire pressure indicator began to ramp up and eventually topped out at 86. We stopped to check the tire pressure at a gas station, and it was really 41. We got back on the highway and the pressure gauge continued to decrease / increase with no rhyme or reason. It eventually went back to the correct pressure. A few days later, we were driving on the highway at 75 mph with the navigation set for an address that was about 60 minutes away. Quite randomly, the navigation voice came on and said "re-route" and wanted us to take a right turn (there was no way to turn or anywhere we could go). Bizarre! It seems like the car's circuitry/sensors are failing. It's alarming.

- Colorado Springs, CO, USA

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problem #240

Oct 302023

Grand Cherokee

  • miles
It has happened twice in 48hrs, driving then all of sudden indicates not in gear. Pull over, will not go back in gear. Will have to wait. Then later on starts. Then is no indication no warning. This is extremely life threatening.

- Gladewater, TX, USA

problem #239

Jun 022021

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

When vehicle has not been sitting overnight or a long period, the initial start does not engage. My mechanic referred to it as a long cold start. To work around this I will push the start button with my foot off the break pedal and let vehicle cycle through whatever. I can then start as normal. Using the key fob the startup happens cleanly. My mechanic said there is a complicated TSB on this issue but I am unable to locate. They have verified it-??s not a fuel pressure issue.

- Winston Salem, NC, USA

problem #238

Oct 212023

Grand Cherokee

  • miles
The vehicle was running but in park. I was putting air in my tires and heard something. I looked towards the passenger front and seen smoke coming from up front. The air ride pump caught on fire and melted wires, hoses, and the inner fender cover. I was able to put it out quickly.

- Laporte , IN, USA

problem #237

Jul 022023

Grand Cherokee

  • miles
I own a 2014 Jeep Grand Cherokee 5,7 summit trim, I've been experienced a very scary situation with this car on last 4 months, with no warnings this vehicle completely shuts-off, with no power, no radio, no dash lights. For few times happened on my drive way, but most the times I was on highway running between 45 to 70 mph, its come from the blue. But after the engine stops, it just restart like nothing had happened, no lights on dash no warnings. I left this truck on sandy Sansing dealer ( Milton Florida (850)6236866 like 4 times, they replace few sensors and update software on first time, but day after I was there again, and again and again. Now, they have my car o shop for over 40 days but they can find or replicate de issue, of course to replicate the issue you need to drive the car, and according with then they drove the car for 50 miles with no issues( and of course nobody wants to drive a car that can stops in any minute ). I ask the Dealer if a fuel pump could cause that, they had no clue, but they gave me a price for replace both, so at this point I'm extremely frustrate, cause I've a car with a brand new engine that always was serviced on Jeep Dealer, that I can't use and who has all technical capability is incompetent to fix. I saw lots of cases like mine on internet. I could get someone or my self kill. Any help is deeply appreciate

- Pensacola, FL, USA

problem #236

Jul 122023

Grand Cherokee

  • miles
traveling on S Sterling Street in Morganton, NC on the morning of July 12, 2023. We were going speed limit20 mph on a one way street, then car made rumbling sound and accelerated on its own at approximately 60-70 mph. I put on brakes, but car did not slow down...weaved thru traffic to avoid hitting anyone..could not get car to slow down and unfortunately hit a car in front of us. All persons were taken to hospital..myself, my wife and person in the other car that was impacted. All persons suffered broken bones. Both cars were totaled. Since accident have read up on this type vehicle accelerating on its own. We were lucky no one was killed. This needs to be looked into before it takes a life.

- Morganton, NC, USA

problem #235

Jun 232023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

We were driving on the freeway doing about 70mph when without warning the glass sunroof exploded. Not knowing what had happened we pulled over and opened the shade slider and glass rained into the vehicle. Had the shade not been closed, all the passengers would have been hit with flying glass. We did not see anything that would indicate something hit the vehicle; it seemed to just explode for no reason.

- Windsor, CA, USA

problem #234

Jul 202023

Grand Cherokee

  • miles
Vehicle shifts into neutral when driving down the road and then dies. There is no rhyme or reason to it. Sometimes it does it everyday, sometimes it doesn't do it for 6 days. Seems to happen within 3 to 7 miles of driving the vehicle. Took to Jeep dealer to see if they could figure it out. Over a month later and $1000 Jeep dealer replaced the PCM Pin (?) and checked wiring. Picked up the Jeep and 6 days later on way home from work it shifts into neutral going 58 mph down the road and stalls. 30 mins before it would start back up and allow me to drive it. Never any check engine light on, never and noises or chugging, the vehicle does this with no warning and after 5 to 30 minutes will start back up like nothing happened.

- Long Prairie, MN, USA

problem #233

Apr 222022

Grand Cherokee

  • miles
I've been experiencing an issue with the brakes on the vehicle not operating properly since 2022. The vehicle does not brake normally, and the brake pedal must be pressed completely down to the floor, or pumped repeatedly before the vehicle begins to slow, and when it does slow, the brakes are less than responsive. There have been several instances where despite allowing extra stopping distance and pressing the brakes all the way to the floor, the vehicle does not stop normally, and I've come dangerously close to being involved in a collision as a result. I've reported these issues to Jeep in the past when the vehicle was there for service, but it was not adequately evaluated. I replaced both front and rear brake pads and rotors, only to have the issue continue. On 6/27/23 when my vehicle was in the body shop for unrelated repairs, the body shop conducted a brake diagnosis and confirmed the stiff break pedal when attempting to brake. They verified the appropriate vacuum at brake booster and vacuum sensor, and disconnected the brake booster sensor and smoke tested the brake booster to find smoke leaking into the main cabin area. They recommended replacing the brake booster assembly with water shed per TSB, and re-checking. They noted that the Vacuum brake booster has failed, and TSB is available in regards to installing water shield with new brake booster, under safety recall T59/NHTSA 17V-572. Once body work was completed, we took the vehicle to Perkins Jeep for the open recalls and requested repair of the brake booster, but were told this isn't a Jeep problem, and that it should have been taken care of at the body shop under insurance-- even though this brake issue was pre-existing to the body damage to the vehicle. Jeep states they do not have the OEM parts to repair this issue and other open recalls at this time, and there is a waiting list.

- Woodland Park, CO, USA

problem #232

Jun 172023

Grand Cherokee

  • miles
I have had 2 transfer cases and now I need a transmission all in 2 years I-??m so over the jeep products all done by the jeep dealership

- Arden, NC, USA

problem #231

Jan 282022

Grand Cherokee

  • miles
Passenger side (front) deployed randomly. There was no collision or impact when it deployed nor was there a passenger occupying it luckily.

- Lake Oswego, OR, USA

problem #230

Jun 072023

Grand Cherokee

  • miles
My right front head rest deployed without a accident

- Ocala, FL, USA

problem #229

Jun 032023

Grand Cherokee

  • miles
-??Driver headrest deployed while driving for no reason. Vehicle is available for inspection. -??When headrest deployed, it strike me on the back of my head causing uncertainty of what hit me. -??The problem has not been reproduce. -??The component has not been inspected by the manufacture, police, insurance representative, or anybody else. -?? There was no warning, lamps, messages, or any other symptoms of the problem prior to the failure.

- Los Angeles , CA, USA

problem #228

May 162023

Grand Cherokee

  • miles
The hood ltah keeps sticking when we close the hood, it has been greased and still does not work properly. the hood almost flew open on the expressway.

- Clarkston, MI, USA

problem #227

Mar 042023

Grand Cherokee

  • miles
Unknown

- Littleton , CO, USA

problem #226

May 192023

Grand Cherokee

  • miles
Unknown

- Silver Spring, MD, USA

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