Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Grand Cherokee doesn't look like a good model year compared to past years.

10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
5,265 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2014 Jeep Grand Cherokee Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #39

Nov 262014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Eloy, AZ, USA

problem #38

Feb 102015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Far Rock Away, NY, USA

problem #37

Feb 102015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V634000 (electrical system) and 14V643000 (air bags, seat belts) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Crowley , LA, USA

problem #36

Sep 052014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V643000 (air bags, seat belts), 14V634000 (electrical system). The dealer was unable to determine when the part would become available to schedule the recall repairs. The contact called the dealer for weeks and was not able to schedule an appointment for both recalls. The manufacturer was notified and was not able to provide a reasonable timeframe of when the recalls would be performed. The contact was not experiencing a failure.

- Marion Center, PA, USA

problem #35

Feb 042015

Grand Cherokee 4WD 8-cyl

  • miles
Dealer has failed to remedy this defect within a reasonable amount of time. It has been over 2 months since receiving a safety recall notice (P67 / NHTSA 14V-643).

- Aurora, CO, USA

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problem #34

Dec 182014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts) however, the part to do the repair was unavailable. The manufacturer was made aware of the delay. The contact had not experienced a failure.

- Boca Rotan, FL, USA

problem #33

Jan 232015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number 14V643000 (air bags, seat belts) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

- North Bellmore, NY, USA

problem #32

Dec 292014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee limited. The contact received notification of NHTSA campaign id number: 14V643000 (air bags) and stated that the parts were not available. The dealer was unable to specify a date for when the parts would become available and did not place the contact on a waiting list. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

- Toledo, OH, USA

problem #31

Aug 042014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes and service brakes hydraulic), NHTSA campaign number: 14V643000 (air bags), and NHTSA campaign number: 14V391000 (electrical system) and stated that the parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Coral Springs, FL, USA

problem #30

Aug 152013

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Fort Hood, TX, USA

problem #29

Jul 012014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V634000 (electrical system), and 14V643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Carlisle, PA, USA

problem #28

Dec 122014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V643000 (air bags, seat belts) and 14V391000 (electrical system). The contact stated that the parts were unavailable. The dealer stated that only a limited amount of parts were available and placed the contact on a waiting list. The manufacturer was notified. The contact had not experienced a failure.

- Wausau, WI, USA

problem #27

Dec 122014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V643000 (air bags, seat belts) and stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Cincinnati, OH, USA

problem #26

Dec 082014

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2014 Jeep Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V643000 (air bags, seat belts), NHTSA campaign id number: 14634000 (electrical system), NHTSA campaign id number: 14V391000 (electrical system), and NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Mailed out 01/13/15 updated 02/02/15 updated 02/19/15

- New Berlin , WI, USA

problem #25

May 202014

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). However, the parts needed for both recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 01/22/15. Status updated 03/25/15.

- State College, PA, USA

problem #24

Apr 142014

Grand Cherokee

  • 1,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph, the contact crashed into a guardrail when another vehicle abruptly cut the contact off. The veihcle was thrown 15 feet into the air and the front end of the vehicle crashed nose-first into an embankment. The air bags failed to deploy. The passenger side of the vehicle then flipped over and a child passenger was partially ejected from the vehicle. The child's upper body then became plunged underwater in the embankment. The child sustained bruises to the head and lung failure from almost drowning. The contact sustained back injuries and a front passenger sustained neck injuries. All of the vehcle occupants required medical attention and a police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure and they informed the contact that there were no recalls for the failure and there was nothing wrong with the vehicle. The approximate failure mileage was 1,000. The VIN was unavailable.

- Ballston Sta, NY, USA

problem #23

Sep 152014

Grand Cherokee 4WD 6-cyl

  • 1,900 miles
Was driving in the last leg of my 1100 mile trip and warning lights of my seatbelt being unbuckled and airbag maintenance required. Dealership in Alabama said it was the orc mod that is bad.

- Long Branch, NJ, USA

problem #22

Aug 232014

Grand Cherokee

  • 21,600 miles
I had driven approximately 520 miles enroute to my vacation home and was driving with the cruise control activated and seatbelts were in use by both myself and passenger. Suddenly and at the same time the seatbelt and airbag warning lights came on and within a few seconds the cruise control disengaged and the message "acc/fcw unavailable service required" popped up on the dashboard. For the duration of my vacation the vehicle was operational however I had no cruise control. Contacted two Jeep dealers in the area and they were too booked up to service my vehicle. Upon my return home I took it in to my Jeep dealer. Here is the exact quote from their service invoice as to what was discovered: "found many modules with loss of communications with the orc module (airbag module) with codes in them. Found orc to have an internal fault, replaced and set up orc module".

- Pleasant Hill, OH, USA

problem #21

Jun 092014

Grand Cherokee 6-cyl

  • 35,000 miles
I was driving the vehicle and suddenly the car told me to service the air bag system. I drove to the dealer the next day and was told that the vehicle requires a new occupant restraint control module. I have been waiting since mid-June for this part to arrive. I have also learned that the airbags will fail in a collision. This is a serious safety concern for everyone, not just me.

- Collinsville, TX, USA

problem #20

Aug 142014

Grand Cherokee 4WD 6-cyl

  • 2,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 59 mph, the contact crashed into a guard rail. The vehicle went airborne and landed in a ditch of water. The air bags failed to deploy. The contact sustained an injured back, the front passenger had to get stitches from the impact of the window glass, and the rear seat passenger had water in the lungs and contusions to his head, which all required medical attention. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000..updated 09-15-14

- Ballston Spa, NY, USA

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