CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

8.2

pretty bad
Typical Repair Cost:
$6,000
Average Mileage:
29,300 miles
Total Complaints:
10 complaints

Most Common Solutions:

  1. not sure (10 reports)
2014 Jeep Grand Cherokee transmission problems

transmission problem

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2014 Jeep Grand Cherokee Owner Comments

problem #10

Apr 112018

Grand Cherokee Laredo E 3.6L V6

  • Automatic transmission
  • 38,000 miles

A D V E R T I S E M E N T S

So I have the 2014 with the electronic shifter, all of the recalls have been done so the vehicle cannot be left without it being in park while off. I tried shutting the car off in Drive and it did automatically shift to Park. So there was no question of if it was in Park or not. My wife parked at the top of our steep driveway. I watched her get out and the car stayed there fine on the incline. We went inside and came back out while we were talking in the garage about 2 mins after turning off the car and parking it IN PARK we both watched in amazement as it rolled down our driveway. It was sitting at the top off for about 2-3 minutes before it moved. We were lucky it didn't hit anyone or anything, it seemed to be not completely in free fall since it stopped at the bottom.

FCA was contacted and so was the dealer, they told us since it didn't have any codes they would have to charge us 500$ to pull the transmission to look. Also they said that they most likely wouldn't find anything wrong so it would be our expense, even though it should be covered under warranty.

- kreichen, Traverse City, US

problem #9

Mar 042018

Grand Cherokee Overland

  • Automatic transmission
  • 22,065 miles

Went to bed with Jeep parked at level top of driveway, IN PARK. In the morning it was down the driveway in a ravine. It had rolled down, then rolled over twice and landed on all four wheels, still in PARK! Tow truck driver confirmed this. How on earth can a car do that?? Now the estimate of repairs is at $20,000 without yet having a needed safety check. Fighting with insurance to have it totaled because I am fearful of getting it back. The safety is my MAIN issue. And now it has also lost value, FOR SURE! Insurance Company has valued it at $35,000 including tax, so they say it's not at the threshold for a TOTAL loss. So now what??? Bondo it up and give it back to me? And have me DRIVE IT?? How is that ok??? How can I get another vehicle? The trade-in or resale value is now in the tank! What am I to do?

- arnold81, Murphys, US

problem #8

Nov 042017

Grand Cherokee Limited 3.2L V6

  • Automatic transmission
  • 80,000 miles

2 month after we purchased my 2014 Jeep Grand Cherokee 4x4 we had a roll away incident that resulted in injuries and could have been worse if we didn't jump back in the vehicle to stop. After that we never reported anything just that it was an error on our part but later came out about the Actor's death who got pinned to his gate because of the defect in the electronic shifter. We also just had a similar roll away which resulted in car taking off across a highway and running into a fence which stopped car with our ranger boat on trailer. This could have been way worse, semi coming down road came to a screeching stop. When returned to vehicle shifter was in park. Now I am constantly have my foot on brake while car is on afraid it will take off. We have out of pocket damage deductible and having to rent a vehicle plus the anguish it has caused plus the depreciating factor of accidents. Should have reported first incident but we thought it was an error on my part.

- trishjj4, Tequesta, US

problem #7

Dec 062016

Grand Cherokee Limited 3.6L

  • Automatic transmission
  • 32,000 miles

A D V E R T I S E M E N T S

Vehicle will start to roll from a dead stop while in park, especially if parked on the slightest incline.

Do yourself and your family a favor and engage the parking brake to give yourself a better chance of NOT getting rolled over and killed

- pbakken, gansevoort, NY, US

problem #6

Mar 042016

Grand Cherokee Overland 5.7L

  • Automatic transmission
  • 30,278 miles

FCA closed my case, said they could not duplicate problem in March 2016. Issued SAFETY RECALL fix in July 2016. They refused to pay for over $6000.00 in property damage. Vehicle is worth considerably less because of these problems. would like to sue them on class action law suit. THEY TAKE NO RESPONSIBLITY FOR THERE ACTIONS. I WILL NEVER BUY ANOTHER VEHICLE FROM THEM!

- cfschultz58, Linthicum, MD, US

problem #5

Jul 142016

Grand Cherokee Overland V6

  • Automatic transmission
  • 9,000 miles

My car popped out of park and hit a pole support in my garage before I could stop it it is costing $750.00 to repair the damage and I am paying cash to fix it. I feel Jeep should pay for it. I have a witness that was with me when it happened. Please help.

- rgc953oh, Canton, OH, US

problem #4

Sep 202015

Grand Cherokee Laredo 3.6L

  • Automatic transmission
  • 20,520 miles

A D V E R T I S E M E N T S

My husband and myself were talking in our garage not even in the car, the car was running when it shifted in reverse and torn up our garage pulled my husband down on the ground knocking him out and continued hitting numerous lawn mowers, wheel barrows and finally hitting a large tree before it stopped. I heard it shift into gear and yelled that it was in gear otherwise my husband would have been badly injured or killed. I have numerous pic but couldn't get them to load on this site.

Our insurance agency said it was our fault and has since cancelled our insurance. When we complained to Jeep they said they had never heard of any problems with the transmissions. They pretty much called us a liar. So I am afraid to drive it as I am handicapped and can not move quickly. I am worried how many people have to die before something is done about this.

- sonnywa, Tum Tum, WA, US

problem #3

Oct 142015

Grand Cherokee Laredo V6

  • Automatic transmission
  • 9,000 miles

Stopped car at my mailbox and put it in Park. Went out to get mail from mailbox and turned around and noted car was slowly moving backwards. Ran after car, jumped in and put on brake. Somehow car got into Reverse.

- William R., Louisville, KY, US

problem #2

Feb 152016

Grand Cherokee Overland V6

  • Automatic transmission
  • 32,000 miles

click to see larger images

rolled while in park

I had cranked my car and it was in park inside my garage. The gargage was open and I was backed into my gargage. I had run inside for less then 20 seconds and heard a strange noise ran to the into my garage to see my jeep rolling down and across my yard. At first I thought someone was stealing my car so I ran up beside the passenager side and that is when I notice no one was inside. Then I proceeded to run to the driver and try to get in to try to stop my car. I was not able to get in as it was rolling down my yard and ended up actually falling and getting dragged on the road at this point for about a second. My jeep keep going and hit my neighbors mailbox and tree before coming to a stop. Once I got to my Jeep I notice that my jeep was in neutral. I am 100% sure that my car was in park when I had got out. After filling a police report and reporting to my insurance I started researching and found there have been many simiar cases. I am extremely frustrated with Jeep and that they have not notified owners of this issue. I have been a Jeep advacate but I now question my loyality to a company that does address this or have already figured out why this is happening. I was lucky that I only had scratchs and bruises but I know others and it could have been alot worse. Jeep has a big problem on its hands and has to do something about this sooner vs later. They should also be held responsible for a defected product!

Update from Jun 27, 2016: Total impact was $6,000 in damages.

- Malissa B., Fort Mill, SC, US

problem #1

Feb 112015

Grand Cherokee

  • Automatic transmission
  • 20,000 miles

While running I put it in Park and stepped out in my driveway. I fell almost under the car as it was moving down my driveway towards the street almost running me over. Everyone thought I was crazy when I insisted I did put it in park. Now it's being investigated. A friend chased the Jeep got in and stopped it while I laid on the ground.

- Gee I., Lodi, OH, US

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