The shifter began jumping out of gear about October, 2020...when I would put in park getting out it had moved back to drive and I had to quickly get back in and put back in park. There had been an earlier re call, took to dealer ship and they supposedly fixed whatever problem was. At time of recall I did not have any problems. As time wore on I began to have shifter problems. The light on shifter began to go off and on and it getting out of shift became more frequent...took to dealership in southaven ms...service mgr said there had no complaints...my research showed different...he said they would have to replace place but back order...this was in November. It is now January, 21 and I am still driving and the shifter is still on back order, according to landers Jeep they know when they will be able to replace with Corp saying that 357 shifters so far are on back order...that is all that they would do....this situation is not only dangerous but scary...Chrysler continues to shove under the rug issues with the shifter and doesn't seem to care about customers who need more than just lies and blank stares.

- Memphis, TN, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the transmission would erroneously switch to the sports mode and a wining noise would occur while accelerating. Also, while accelerating the vehicle would jerk and vibrate. The vehicle was taken to the local dealer frontier Chrysler located at 5801 tx-327 spur, lubbock, tx 79424 who was unable to determine the cause of the failure. The vehicle was later taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,000.

- Lubbock, TX, USA

This 2015 Jeep Grand Cherokee ecodiesel has an open recall for the egr system (recall W79). On December 29, 2020, the malfunction indicator light came on. I called the dealer (turnersville Jeep) for an appointment on Monday, January 4, 2021. The first available appointment was on Tuesday, January 12 2021. This dealer kept the vehicle until Friday, January 15. This dealer declined to repair the egr system under the W79 recall, but did replace all fuel injectors and the fuel tubes after finding the fuel injectors restricted. This dealer then cleared the dtc P026C-00 and performed a stationary regeneration. I picked the vehicle up at 5:15 pm on Friday, January 15, 2021 and proceeded to road test the vehicle. After about 75 miles of driving, I suffered a exteme and sudden loss of power at approximately 7:30 pm; the dash indicators included the malfunction indicator lamp, an error regarding the throttle body, and an error that the oil pressure was low. As I coasted to a stop, smoke began to rapidly pour from the hood cover and began to enter the cabin through the HVAC vents. I vacated the vehicle immediately and under some duress. The smoke continued to billow from the engine area of the vehicle and I could see it continue to enter the cabin. At approximately 9:00 pm on January 15, the vehicle was delivered by flatbed to pellegrino Jeep. I spoke with the pellegrino Jeep service department on Saturday, January 16, 2021, but they were unable to provide a commitment to examine the vehicle. I opened case #78239258 with fca (Jeep) us llc customer service. As of January 20 at 11:30 am, I do not have feedback on this case. The dealer has also provided no commitment to examine the vehicle. I believe this vehicle suffered a failure due to the inability of fca and it's dealers to remediate recall W79.

- Sicklerville, NJ, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving between 55 and 60 mph, the gear shifter independently shifted out of gear. The contact stated that she almost got into an accident because the vehicle almost completely stop. The contact stated that she coasted over to the side of the road shifted gear back into drive and was able to drive normally. The vehicle was taken to doug henry Chrysler Dodge Jeep Ram (4051 w vernon ave, kinston, nc 28504) where it was diagnosed that the gear assembly needed to be replaced. The vehicle was not yet repaired due to the repair part not being ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

- La Grange, NC, USA

Received a recall 1 month go but the dealer cannot repair-no parts!! recall W58 "a loss of motive power can result in a vehicle crash without prior warning" now I am frightened to drive to work but no way to get it repaired"?"

- Bigfork, MT, USA

Evaporator core behind the dash has developed a leak after 65,000 miles, without any off road use or being involved in any crashes. Paid $50,000. For this vehicle and expected it to last longer, especially without a $3000 repair that is a not a result of wear and tear.

- Marrero, LA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while decelerating, the vehicle surged and lunged forward without warning. The contact indicated that the failure had occurred on multiple occasions, nearly causing a crash into another vehicle. The vehicle was taken to koons tysons Chrysler Jeep located at 2050 chain bridge rd, vienna, va 22182, to be repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

- Laurel, MD, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving 60 mph, with her children in the vehicle, the vehicle stopped communicating with the engine and no RPM. The accelerator pedal was depressed however, the vehicle failed to respond. The check engine warning light illuminated. The instrument panel remained illuminated. The vehicle was coasted to the side of the road, where the vehicle was shutoff and restarted after two attempts. The vehicle was taken to the empire Chrysler Jeep Dodge Ram of West islip located at 555 sunrise hwy, West islip, NY 11795, where a diagnostic test, and a road test were performed however, the technician was unable to duplicate the failure. The contact was informed that there was nothing wrong with the vehicle. The contact stated that she felt unsafe driving the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

- Lindenhurst, NY, USA

While in motion in highway speeds my Jeep Grand Cherokee 2015 began to stall and suddenly turned off. The truck would not acclerate once I turned it on and I couldn't change gears. As this occured I began to lose control and nearly crashed into traffic. This is not the first incident as this has occured severaal times each resulting in near fatal collisions. I have reached out several time to the Jeep dealers who have already fixed the so called problem 3 times and keep telling me there is nothing wrong with the truck.

- Los Angeles, CA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the service shifter warning light illuminated. The contact stated that while idle in the driveway, the vehicle suddenly began to drift backwards. The contact stated that the driver was able to depress the brake pedal and stop the vehicle. The contact took the vehicle to the dealer (antioch Chrysler Dodge Jeep Ram address: 105 il-173, antioch, il 60002 phone: (847) 395-0200) who diagnosed that the vehicle's shifter needed to be replaced. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and informed the contact that the shifter was replaced under a recall covered by a two year warranty in the past. The approximate failure mileage was 46,000.

- Lake Villa, IL, USA

Recall# W58 there is currently no fix for this. Our car stopped, will not start and had to be towed to the dealer which is where we found out about the recall. Even if there's no fix, shouldn't we the consumer been notified of a recall that poses a potential safety issue? I have no vehicle, with no fix and the Chrysler refuses to provide a loaner vehicle. Our contacts with Chrysler have yielded nothing but a promise for a case manager to call. Nothing. No vehicle, no fix, no loaner.

- San Bernardino, CA, USA

Transmission does not shift properly from 2nd to 3rd. While in motion it will rev up and then sometimes decide to shift properly. It has shifted into neutral while driving and jerked. I have taken it to 2 different dealerships and one states because there are no error messages and supposedly it doesn't do it for them there is nothing they can do. The other dealership stated that's how the transmission is supposed to work. I have also been told the vehicle needs to warm up first. Excuse me? they tell me it's a non serviceable vehicle unless there are any error codes. One dealership stated they cleared they computer and updated the programming. This has happened several times. Most recent issue, July 9th, started to drive and vehicle self shifted back into neutral. Vehicle is becoming more unreliable each day.

- Marinette, WI, USA

I purchased my Grand Cherokee with 30K miles. Before I even made my first payment, the transmission was replaced through manufacturers warranty. Days after driving it off the lot, it would slam down through gears during deceleration and jump/jerk when shifting up. A loud metal thud accompanied these jolts between gears every time. Fast forward to today, and 25K miles later (Jeep has 55K total) and this problem appears to be returning. Random jolts and jerky shifts during acceleration and deceleration, specifically when going up or down a slope or when getting back on the gas to accelerate when driving. The deceleration and downshift between gears is so jarring sometimes when slowing down that myself and passengers will have our heads bang forward and seatbelt catch the weight of our bodies. The thud noise is coming back randomly as well when this happens. With only 5K miles left on manufacturer power train warranty, I'm nervous that having it's 3rd transmission in less than 60K miles is going to be a future problem again not covered by warranty. I feel very unsafe when driving what was supposed to be my dream vehicle and the largest loan in my life other than purchase of house. Since the day I left the lot it has felt uncomfortable driving and causes me anxiety because of the way it shifts and makes noises. The hard jerks and slamming downshifts have almost caused multiple accidents and I honestly hate having to drive this vehicle. (I have only owned it for 16 months.) the date I selected was when I purchased vehicle, problem has been ongoing since then.

- Statesville, NC, USA

At a regular oil change service, it was discovered that there was an engine oil cooler leak for a 2015 Jeep Grand Cherokee with less than 58000 miles on it. No warning indicators were illuminated. Deal requested to have it replaced because it's dangerous drive.

- Highland Park, IL, USA

Service shifter message appeared at 62,000 miles upon starting engine and shifting into any gear or turning on cruise control. Will go away after approx. 5 seconds but occurs every time the car operates. Is not showing any error codes and appears to be a recurring issue for many owners and related to wiring harness and shifter.

- Pittsfield, MA, USA

I have been aware that my model of Jeep has a history of problems and legal suits concerning the gear shift. My Jeep is an automatic transmission as decoded by the VIN. The shift selector has all of a sudden been saying service shifter. And as the days have gone by the problem is getting worse. Now if I put the vehicle in park it indicates that it is in park on the dash, when I let go of the brake without touching anything it then goes into neutral on its own. This has caused multiple times now where I have stepped out of the car or turned it all the way off while it indicated it was in park but in fact it had switched itself to neutral causing the car to roll. Luckily it has not cause any harm to persons or property. This is a serious concern/defect in the way it is operating and it is putting the public safety in jeopardy. I have search and it says there are no active recalls for this problem or in fact any for my car. I feel that this is a serious electronic malfunction and should not be a responsibility of mine to fix. In the days of manual (lever action) gear shifters this would not be possible. This seems to be an electronic issue as the computer is somehow changing the gear from park to neutral on its own. In a conventional gear selector you would have to physically go through reverse to get to neutral from park. With electronics these days there is no human error of accidentally moving down to neutral. It is doing this all on its own and if you are not careful or paying attention it could cause the car to roll down a heel out of control with nobody inside to stop it. Or even worse while my 8 month old daughter is inside and I get out of the car to go to the back to get her and it start rolling.... please assist and look into this very important and concerning issue. Has been occurring over the past month randomly.

- Victoria, TX, USA

2015 Grand Cherokee altitude- 3.6L. Just hit 95000 miles and suddenly car continues to up shift to 8th gear even at lower speeds. When accelerator is depressed, car will downshift but with no acceleration depressed, car will move all the way to 8th. Downhill, trans won't shift beyond 3rd gear likely to engine braking only. This is my 5th Jeep and my 4th time dealing with this issue across my Jeep.

- Warren, NJ, USA

When shifting from park to drive it will jump back to park and will not engage drive tells me to press brake and shift to drive this will not work, I have to put car into four wheel drive to engage drive, has happened 6 times twice this week, dealer says could not find problem, I since found out that tow truck drivers know to put it in four wheel drive mode, also a local automatic carwash will not accept this model of Jeep I wonder why, this happens when vehicle is parked and one time the car was being moved and was running and in park

- Richmond, VA, USA

Jeep shifts down to first gear automatically from higher speeds 30 to 50 mph without warning, racing engine erratically @ high rpms this has happened 10 times in the year we have owned it. 2 different dealers have tried to find root cause with no answer we are afraid to drive it filed a star case with Chrysler started between 10K miles to current 33K

- Lodi, OH, USA

Service shifter light comes on while the vehicle is in motion on the highway. Has occurred multiple times and has been checked out by Jeep service centers twice. They can not find the problem. During one drive, the service shifter light came on but also, the complete dashboard, including speedometer and engine indicators all when black and engine started to slow. Within about 20 sec, it would recover. This occurred several times over a one hour drive.

- Houston, TX, USA