Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.


really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
11,714 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee miscellaneous problems

miscellaneous problem

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2015 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #18

Feb 092016

Grand Cherokee

  • 3,000 miles


The shifter is confusing and functions terribly. In several instances I ended up in reverse instead of park when attempting to park the vehicle and nearly ran into other vehicles and/or pedestrians as a result.

- Glen Cove, NY, USA

problem #17

Jan 162016

Grand Cherokee

  • miles
Forward collision warning (fcw) with mitigation. 2015 Jeep Grand Cherokee is equipped fcw system. In service date of 10/21/15 with current milage just of 5,000. Since delivery the fcw system has never flashed a brake warning or attempted to to stop vehicle in what would be considered a panic stop situation. Have adjusted to far or near and system does nothing. Took vehicle to Jeep dealer on 1/11/16 for diagnosis and repair. Dealer ran computer diagnostics. Dealer diagnosed no problem and told me to call Jeep because they could not help me. I opened a case with Jeep as told. Jeep has taken the stance since the dealer found no computer issues they are correct and therefore the system must be operating properly. At wits end at this point. In talking to other Jeep owners and looking at Jeep own promotional videos this system should be giving constant warnings. Not one warning in 5000 miles. I am concerned that the system designed to help mitigate damage and injury will not work in the event of an accident. The system is designed to not to stop accidents or to allow driver to be careless, it is supposed to back up the driver. I feel that I am at risk for personal injury if system fails.

- Murrells Inlet, SC, USA

problem #16

Jan 202016

Grand Cherokee

  • 500 miles
Vehicle rolls forward while in park. Shift selector is in park and the vehicle rolls. Marked crash due to one instance where it rolled in to the house deck. No damage to either vehicle or deck other than minor scratches. This has happed several times and I have a video of the vehicle rolling while shift selector is in park.

- Anchorage, AK, USA

problem #15

Jan 202016

Grand Cherokee

  • miles


Switches out of gear, car will be in park and switch out and move on its own. This is the second time this has happened, it also happened at the dealer when I purchased the car and hit another car. The dealer said someone try to steal it, but now it has happened again.

- San Antonio, TX, USA

problem #14

Jan 082016

Grand Cherokee

  • 4,900 miles
I have a 2015 Jeep Grand Cherokee and it has rolled away twice in the 7 months that I have owned it. The first time happened when it was drove up onto a tow truck. After getting the vehicle on the truck the vehicle's engine was turned off and placed in park but the emergency brake was not set. The driver got out of the vehicle and was in the processes of attaching safety straps when the vehicle managed to roll off of the tow truck and down the drive way. It seemed odd that this occurred (witnessed by both my husband and I) and we blew off the entire incident thinking the tow truck driver did something wrong. That was until recently, when the second occurrence happened. My Jeep Grand Cherokee was parked on a small amount of ice/snow in the driveway. Prior to leaving the house, I went to the vehicle to place my 3 month old baby into his car seat and as I was doing such the vehicle just began to roll. The vehicle managed to roll about a foot as the driveway has no slope to it. There was no one else in the vehicle, the engine was not on, and it was placed in park. There were two other people outside of the vehicle whom also witness this event (one being a mechanic) which came over and could not believe what they just saw. After this occurred I contacted the local Jeep dealership's service department and was told that I needed to place the vehicle in park and it would not roll. I explained that both occurrences happened in park then she instructed me to get an appointment and they would look it over. Having said that I should note, our Jeep Grand Cherokee was picked up from the service department about two hours prior to the second incident and a "27 point peace of mind" inspection was performed. We will see what comes of the future appointment. I just hope and pray that this vehicle does not do this again, especially with my baby inside.

- Pueblo, CO, USA

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problem #13

Nov 022015

Grand Cherokee

  • 1,570 miles
Driving at 38 mph on local street with four people in car on a sunny day when the back window just exploded. The back had not been opened in a week. The car is less than three months old with 1570 miles on it.

- Casa Grande, AZ, USA

problem #12

Oct 302015

Grand Cherokee

  • 850 miles


At 2:30 pm on October 30th 2015 I parked in a commercial lot. I left the vehicle to go into a store, when I came out of the store I realized the car was "running". I opened the door and reached around the steering wheel to turn the car off by pressing the start/stop button. I think proceeded to leave the vehicle to go to another store. When I came out of the 2nd store I saw my car had engaged into drive and moved over 50 feet across the parting lot and hit another vehicle. When I got to my car I found it running and in "drive". this all happened without anyone in the car. The car basically "ran away" without anyone in the vehicle.

- Brighton, MI, USA

problem #11

Oct 062015

Grand Cherokee

  • 7,000 miles
The 2015 Jeep Grand Cherokee limited comes with push button starting. With the car left running and the fob key taken away from the vehicle, the car continues to run for hours. If it is not locked, anyone can simply get in and drive it away to unlimited distances. If someone parks the car in a garage and forgets to turn it off, it will run for hours, fill the garage/house with carbon monoxide and has already been identified as the cause of 13 deaths in the us. The push button starting was a bad idea. The simple key, used for decades, allowed the car to be started, and when the key was shut off and removed, the car was shut down. Simple! in my opinion the push button starting was a bad idea and needs to be revised. If the fob key leaves the car, and the car is still running, the car alarm should go off, warning the driver that the car needs to be shut down first.

- Elberta, MI, USA

problem #10

Aug 222015

Grand Cherokee

  • 9,000 miles
I pulled into a parking lot, put the vehicle into park and left the engine running. I got out of the vehicle, when it started to roll backwards. I attempted to climb into the vehicle to stop it, when I fell to the ground and the left front tire of the vehicle ran over my pelvic area. I am positive that the car was in park at the time it started to roll away.

- Commerce Twp, MI, USA

problem #9

Sep 212014

Grand Cherokee

  • 1,685 miles
I was backing out the garage and ran over something. I put the car in park got out to check to see what it was, the car started rolling and hit the back of garage.

- Kansas City, MO, USA

problem #8

Sep 012015

Grand Cherokee

  • 4,964 miles


Driving down the highway no obstacles or anything around us and the sunroof exploded. It sounded like a gunshot. Pieces of glass started falling down on my wife and I. we drove it straight to the dealer. Lucky the vehicle had a sunscreen because large pieces started falling on the way. The service manager is checking to see if it is under warranty!

- Ester, AK, USA

problem #7

Aug 222015

Grand Cherokee

  • 1,100 miles
I parked my car in my driveway, left the car running. Did not engage the parking brake. I walked out of the car, into my house to pick up something and then returned to the driveway. My car was no longer in the driveway, but was now across the street and in my neighbors yard. It apparently rolled backwards while in park. I am very concerned that this may happen again and cause injury to someone. Please let me know how you want me to proceed. I obviously need a car for work and to carpool, but am not sure if I should continue to drive it.

- Atlanta, GA, USA

problem #6

Aug 152015

Grand Cherokee

  • 5,700 miles
On August 15th 2015, I brought my vehicle in for a recall that I received in the mail, on the letter it states it is for orc module, so I went into the dealership ray brandt Dodge, Jeep on westbank expressway to have my recall taken care of, well prior to bringing in my car I called them twice to make an appointment to have my car serviced, they informed me that I did not need to make an appointment just to bring the vehicle in for the recall. I brought that car in the Saturday of August 15th to be informed that I needed to make an appointment and they were backed up, I informed them that I had called twice to make sure I got my car taken care of and got this recall item taken care of, they could not service me and told me I had to make an appointment so I left with my car not being serviced and driving my vehicle with a known recall that I brought my car in for, on August 27th I had a car accident, ,my car is still not been serviced for this known recall code R05, and now I have had an accident in my car which has me shook since I know that there is a issue with my car. I am writing this complaint because I think it is horrible the way that dealership treated me and I could be in a different situation and not be able to write this complaint. I do not know if this will do or change anything but I thought it should be heard.

- New Orleans , LA, USA

problem #5

Mar 182015

Grand Cherokee

  • 3,000 miles
As the owner of a 2015 Jeep Grand Cherokee I find that the electronic shifter is a problem area. It is difficult to tell where the selector is without looking at the indicator. You think it is in drive and its in neutral, and you would be unable to make a move quickly in an accident situation (like the woman in the Mercedes ml hit by a train in NY). Worse you think it is in park and you want to get out with the engine still running, say to get the mail out of my mail box, only to find out it is reverse and starts to move as you go to get out. This has happened to me on several occasions. The 2016 is supposed to fix this, perhaps going back to the mechanical system which is definitive. That fix ought to be retrofitted to the 2014 and 2015 models. Other than this issue the 2015 diesel gc is one fantastic vehicle.

- Wareham, MA, USA

problem #4

May 042015

Grand Cherokee

  • 5,000 miles
Shifted the automatic transmission into park, started to get out of the vehicle and it rolled forward. Design flaw with the electronic shifter. Not easy to tell if it actually in park.

- Placitas, NM, USA

problem #3

Aug 102015

Grand Cherokee

  • 7,000 miles
Sunroof shattered while driving down highway on 2015 Jeep Grand Cherokee. Sound of large crack then it shattered. Took it to certified Jeep service provider (ancira Jeep, san antonio, tx) and paul, the service manager, said he had never seen anything like this and something must have hit it. There's no way it would have just exploded. Nothing hit it - it shattered due to excessive heat. I have called Jeep, who says they must stand behind the recommendation of the dealer and it is not a safety issue or faulty product issue. It is my responsibility to fix.

- San Antonio, TX, USA

problem #2

Jul 252015

Grand Cherokee

  • 770 miles
This is a brand new car. Have been only two weeks with me. Back door does not open most of the time. I bring the car to the dealer and they told me is something with the program, and they fixed it, but before getting the car outside from the dealer it does the same failure 3 more times. Is the second car in less than a month, since the first one I buyed present failures too. The first one was the same model and star to presents problems turning on. Dealer change it saying there are some damages and after two weeks of having this new one, the problem with the back door began. It may open one day and the other not or during the day. Does not open traying the beeper, the bottom inside the car or manually.

- Humacao, PR, USA

problem #1

Jul 272015

Grand Cherokee

  • 3,000 miles
No one at NHTSA cares, I have tied instant message and phone... the recall 15V-461 has an incorrect web address, and even if you do get to the software download, it is not someting that the average consumer can load. The uconnect website requires you to turn off your security software on your computer to down load, and then the steps for uplading to the vheical are insane.

- Columbia, SC, USA

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