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CarComplaints.com Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.

7.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,869 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee suspension problems

suspension problem

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2015 Jeep Grand Cherokee Owner Comments

problem #6

Oct 242016

Grand Cherokee

  • 15,500 miles

A D V E R T I S E M E N T S

The front suspension on the summit is an adjustable air bag system. When set to level two there is a loud banging sound when traversing even the smallest bumps such as a speed bump or a bumpy gravel road construction exit to parking. Country to what the dealer says, excessive speed is not involved. If fact the system level auto lowers above 20 mph. This happens at one to five mph. It sounds like a sledge happen, literally metal to metal. This is not good. Dealer says" it's normal". I went on the Jeep forum and two responses to my post are that this does not happen to on their vehicles. Jeep garage forum has a few saying otherwise. Below is one of those posts that I trust is correct. I've had mine to two dealers three times. The first time they changed the right front shock assembly. The second two times it's now "normal". lyle S. 10-09-2015 Jeep garage forum "you should take it to the dealer¿they won¿T do anything and tell you it's normal, but it's not. The noise you hear is the shock limiting out internally, not the airbag rebounding. It creates a ¿hammer¿ that will cause premature mechanical and electrical problems as well as body rattles. It will definitely crack or break shock and frame mounts if you use that mode very much. At about 10,000 miles it can cause the suspension cross arm bolts to loosen and allow the front end out of alignment. This could have resulted in a deadly crash. Their solution was to grease the unit bolts so the impact would not cause the attach bolts to loosen as easily. This is a terrible design that Jeep is aware of and expects us to accept. Had they demonstrated this flaw at the point of sale, I would have purchased something else. Hopefully, if enough people express strong dissatisfaction they will design a fix."

- Homer Glen, IL, USA

problem #5

Mar 302015

Grand Cherokee

  • 300 miles
Right rear shock absorber completely ineffective at controlling rear axle hop. Rear of Jeep would start to rotate sideways on bumpy roads. But vehicle new in March 2015. Called and asked salesman if you'd heard any problems none reported. Call and ask service manager if you've heard of any problems none reported. Finally took vehicle in and took mechanic for test drive and they said the rear shock was leaking oil and they replaced it. This handling occurred from the day I pick the vehicle up. I was worried to go into winter fearing the vehicle would lose control and spun sideways.

- Buchanan, MI, USA

problem #4

Aug 022015

Grand Cherokee

  • 16 miles
I was sold a new 2015 Jeep Grand Cherokee with an open recall on the vehicle (recall R38).

- Delray Beach, FL, USA

problem #3

Aug 012015

Grand Cherokee

  • 30,800 miles

A D V E R T I S E M E N T S

Air suspension on rear not functional. Air bags completely empty. No warning within dash display.

- Colome, SD, USA

problem #2

Mar 112015

Grand Cherokee 6-cyl

  • 300 miles
When driving at approx 25 miles an hour the car seemed to change gear and cause a jerking and jolting motion.

- Ft Lauderdale, FL, USA

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problem #1

Dec 102014

Grand Cherokee 4WD 6-cyl

  • 300 miles
I returned this Jeep twice to dealer letting know that the transmission had a hard bang between shifting, they continue to say that this normal.the service manager says it because of the electronic system, I told them that I have driving for over forty years and have heard of such thing and this sounds more like a torque converter issue not a computer, needless to say they continue to say nothing is wrong. I am in the process of scheduling another appointment because it continues to get worse.

- Berlin, CT, USA

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