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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
5,406 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Grand Cherokee brakes problems

brakes problem

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2016 Jeep Grand Cherokee Owner Comments

problem #11

Oct 182016

Grand Cherokee

  • 8,000 miles

A D V E R T I S E M E N T S

Brakes squeal first thing then later. Less than 8500 miles. Dealer says this is normal.

- Bowie, MD, USA

problem #10

Nov 102016

Grand Cherokee

  • 10,300 miles
Since car was purchased brand new in May 2016, the front brakes squeaked. Took car back to dealer for repair at 5,000 miles dealer stated repair to brake was made. However, problem continues and happens all the time during stop and go traffic. Took car back to dealer at 10,000 miles. Dealer claims they could not duplicate noise and no repairs were made. However squeak occurs all the time during stop and go traffic. Something is certainly wrong with the brakes.

- Burlington, MA, USA

problem #9

Jun 092016

Grand Cherokee

  • 0 miles
I received a recall from Chrysler/Jeep in regard to the brake/transmission shift interlock solenoid which may have an incorrectly crimped electrical connector. This could lead to the transition gear becoming locked in park or neutral position and cause a crash without warning. I received the recall in June 2016. Jeep of white plains, NY told me that service did not have enough parts and would place me on a waiting list. In August, I contacted them again and they explained that it was now a software issue and my car would only require a download. When I brought the car in on 8/31, they told me that they could not service the vehicle because it doesnt require a download (I was give the wrong info), the part is not available and I will have to be placed on a waiting list again. Waiting over 3 months for a recall is far from timely.

- White Plains, NY, USA

problem #8

Aug 242016

Grand Cherokee

  • 400 miles

A D V E R T I S E M E N T S

The backup system was faulty. 1. when in the reverse mode the back up camera senses when an object is close and initiates the bracks. 2. I put in reverse and checked around including the screen and started to back up and the brakes jolted and stopped the Jeep when there was nothing in site to indicated any thing there. It jolted me and I have a spinal condition and it hurt. I did it again to see if it was a fluk and it did it again. I picked my wife up and we went to the dealer which we paid cash for it only 2 weeks earlier and the sales tested and it did the same thing, wife was in the Jeep and it jolted her and she also as a spinal injury and had just gotten a spinal injection. Then the owner of the dealership disconnected the back ups system and made an appointment withe service in 2 weeks. I think they should take it back as a lemon and reimburse me the full amount. ? damage to the breaks and questionable injury to us.

- Fort Wright, KY, USA

problem #7

Aug 042016

Grand Cherokee

  • miles
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V249000 (power train, service brakes, hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Broomfield, CO, USA

problem #6

May 212016

Grand Cherokee

  • miles
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V249000 (power train, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Franklin, LA, USA

problem #5

May 022016

Grand Cherokee

  • 7,039 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Jeep Grand Cherokee. While driving 10 mph and depressing the brake pedal, the brakes made a squeaking noise. The vehicle was taken to the dealer where it was diagnosed that the driver side caliper failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 16V249000 (power train, service brakes, hydraulic) and 16V168000 (service brakes, hydraulic). The parts needed for the repair were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 7,039. Parts distribution disconnect.

- Woodbridge, CA, USA

problem #4

Apr 272016

Grand Cherokee

  • miles
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V249000 (power train, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Elmwood Park, IL, USA

problem #3

May 232016

Grand Cherokee

  • miles
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V249000 (power train, service brakes, hydraulic) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Hoboken, NJ, USA

problem #2

May 172016

Grand Cherokee

  • 33,000 miles
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to accelerate from a stop light, the vehicle failed to move without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V249000 (power train, service brakes, hydraulic) and stated that the parts for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 33,000. Part distribution disconnect.

- Phoenixville, PA, USA

problem #1

Apr 232016

Grand Cherokee

  • 724 miles
The summit model is equipped with driving sensors that actuate the automatic braking. When backing out of my driveway which has a slight incline, the brake alarm goes off and the brakes suddenly engage. I had the 2015 model (fca replaced under lemon law) and the alert system never went off. (video available)

- New York, NY, USA

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