This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've had issues with my vehicle since 2021 -engine light first appeared on the dashboard and towed my car to a Jeep dealership. Vehicle was "repaired" (have the documentation, if needed), but the engine light remained on. I have since driven this vehicle for nearly 3 years with the engine light on, bringing it into different Jeep dealerships (all documentation on record if needed) to repair and was told there was nothing they could find wrong with the engine. Last year (2023) my electronic stability control and 4WD lights came on in addition to the engine light. My car was sliding all over the road and my 4WD was not engaging at all. Brought vehicle to Jeep dealership for repair, was told ABS module needs to be replaced and the traction control is malfunctioning; no 4 wheel drive engagement; that the ABS module has been discontinued and the only way to replace this is to get an after market part. Contacted Mopar and was told there is "no way of knowing if it's available and it's beyond their capability". I was told the after market part would be tied to a specific VIN. I then contacted the Jeep Dealership- Parts department and explained the situation, asking if there's any other way I can fix this part in my vehicle. Was told there's nothing I can do since it's discontinued, that it's odd that a part for a 2016 vehicle would be discontinued, and I could check junkyards for parts but am not likely to find a match since my vehicle is not that old. I live in Colorado and in the last 2 winter months have been terrified to drive when it rains or snows because I have NO traction and am sliding THROUGH traffic lights and stop signs, even going at a very slow speed. I ended up in the next lane over when slowly driving up a hill on a main road. The value of this 2016 vehicle is miniscule compared to value when I purchased; this places safety of MYSELF AND OTHERS at risk. My partner is experiencing a similar issue with his 2014 Cherokee - discontinued part and safety issues.
Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.
My 2016 Jeep Grand Cherokee has a water leak in the rear compartment area. It is leaking next to the wiring which could cause a fire or electrical short.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 30 MPH, he smelled smoke emanating from the rear passenger seat. After a visual inspection, he observed a fire. The local fire department was able to extinguish the fire. A police and fire report were filed, but no injuries were reported. The contact stated he sustained a nondescript fire-related injury to his right leg but did not seek medical attention. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined an electrical software system wiring fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
There is a water leak in the rear cargo compartment of the jeep. Searching on-line I saw that there were numerous complaints of water leaking which may cause an electrical fire. There was suppose to be a recall on 2014 - 2016 Jeeps but when I entered my VIN # it did not come up. I am afraid my vehicle will catch on fire with this water leaking.
- Cass City, MI, USA
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Car shut down without warning while i was driving in traffic. Car locked it shelf out and was not drivable. Had to have it towed to local Jeep Dealer. They looked into it and determined that the alternator failed and fried a fuse block as well. the Repair cost just over $1500. There is a recall out for Grand Cherokee's from 2012 to 2014 for the same issue. P60 / NHTsA 14v634. I know my jeep is a 2016 but i feel like this is the same issue.
Terrible band aid like fix of the software -??update-?? truck runs awful, .The fuel pump recall has me worried about safety concerns, the transmission tune feels unsafe for new drivers and the big, loss of value, and lack of reliability it took 2 months for a recall. I am a disabled combat veteran on a fixed income I can not afford such maintenance and the lack of reliability
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while slowing down and coming to a stop, the vehicle stalled. There were rats detected in the vehicle that chewed the interior wires. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the wires were damaged. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 157,000.
This Jeep has electrical malfunctions that causes problems with the entire functioning of the vehicle. The ignition often doesn-€™t work, indicator warning lights suddenly flash, and worse yet, the brakes will come on in the middle of driving. Once incident made me fear for my life because the brakes suddenly came on while I was driving on the highway.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 15 mph the vehicle suddenly began to lose automotive power before stalling. Moments later while attempting to restart the engine smoke and flames were seen coming from under the hood of the vehicle. A contact used a fire extinguisher to extinguish the flames and the fire department was called to the scene. During the incident, no injuries were reported. The vehicle was towed to the local dealer but the cause of the failure was unknown. The manufacturer was also contacted regarding the incident. The failure mileage was 55,000
When I turn car on, radio sometimes makes loud thump noice. Time resets to different times, until it goes to current time. Radio volume mutes on and off. And when I try to pair call, I can-€™t connect phone via bluetooth.
My first report (#11396370) was made to you in February 2021. The recall was started in 2020 and as of this date my jeep dealer does not have the parts to repair my vehicle. According to reports, I am driving a "time bomb" ready to burst into flames and threatening the safety and lives of me, my family, and my passengers. To make things worse jeep has notified me that the "U-Connect" emergency contact system will become degraded and inoperable in the coming months making it impossible for me to contact "911" or the jeep emergency assistance contact system. The latter being a paid service (similar to GMC's "On-Star" system) for which they have not promulgated any remedy, any thought of a remedy, or attempt to provide any remedy. THE BOTTOM LINE: I am driving a "time bomb" without a here to fore active emergency contact system with no resolution or parts available from Jeep. Someone needs to report and inquire about the above cited Jeep issues.
I stopped at a traffic light and the the "D" Drive transmission light began to flash. The car would not move. It was like it was in Neutral. I had to shift the car to Park. Turn it off and turn it back on before the transmission would engage and the car would move. What happened is similar to Recall s28
The radio screen stopped working but will come back at times. When the screen goes blank, I can't do anything or adjust anything that would normally be on the screen. Which means I can not control heat or get any. It is like this during driving or sitting still.
This is now 4th or 5th time. Driving car, came to a stop then it stalled on me. This time something different happened. After trying to shut down, restart it automatically went into 4 low! I was able to get into a parking lot of the side of the road unlike last time. This time I have footage of the entire event. I find it hard to believe that other Jeep same year as mine are being recalled for same reason, but mine isn't making the VIN cut. This is now my 3rd report to this site. The others were done before new recall came out. Something needs to be done before this kills someone.
When driving and coming to a light my stop/start will kick on and will shut off my lights to my vehicle and the power to my radio. While at a stop light my lights will dim and get brighter along with my voltage jumping up and down from a low of 10V to a high of 15V while this is happening my lights dim and get brighter along with my dome lights doing the same thing. My Jeep has stalled out while starting the car and sometimes while driving. My Jeep has also popped up with a warning saying my stop/start is unavailable and needs to be serviced. I have also had to replace a year old battery with a brand new one because mine went completely out.
My car will randomly stall out when I slow down or come to a stop while driving. There have been at least 4 times where I've been stopped at a red light and it auto-stops and then doesn't start back up again when the traffic starts moving again. A message comes up on my dashboard telling me to shift to P and then back to my desired gear. I'll try to restart my car 2-3 times before anything happens. I've been on hills and on highways when this has happened and almost gotten into an accident on at least 4 occasions because of it. I've only had this car for a year so 4 'close calls' is a bit much for such a short amount of time.
Vehicle at day one of purchase shows a acc/fcw radar sensor warning and company is well aware of many of these cars showing the same issues, yet cares notto do anything about the issue being raised...
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 30 mph, the vehicle started to vibrate, lost power steering with the ABS warning indicator illuminated. The contact coasted to the side of the road. The contact was unable to turn the vehicle off manually. Shortly thereafter the vehicle turned off independently. The contact exited the vehicle. The vehicle was towed to boardwalk Chrysler/Jeep located at (1B bair island rd, redwood city, ca 94063), but was not diagnosed. The vehicle was then taken to an independent mechanic where the battery was replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
A D V E R T I S E M E N T S
- Lakewood, CO, USA