Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,953 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty accessories - exterior problems

accessories - exterior problem

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2002 Jeep Liberty Owner Comments

problem #8

Mar 012016

Liberty

  • miles

A D V E R T I S E M E N T S

2012 Jeep Liberty. Consumer writes in regards to vehicle door locks issue. The consumer stated she wants to only unlock the driver's side door from the outside, not have all the doors unlock. The consumer stated she knows if she clicks the button twice, it will unlock all the doors. However, she only clicked the button once. The consumer stated the doors would lock and unlock randomly.

- Orlando, FL, USA

problem #7

Jan 012014

Liberty 6-cyl

  • 98,300 miles
The lock motor/linkage for the rear swing door stopped working. This in and of itself isn't a big deal but apparently every time I clicked the key fob to unlock vehicle for entry the malfunctioned lock motor caused battery drainage. In just a month a brand new battery was completely dead and couldn't hold a charge. I am lucky that I was only stranded a mile from home. There seems to be hundreds of people with the same issue and some people have had it cause more than battery drainage. Electrical fires ensued.

- Staten Island, NY, USA

problem #6

Feb 032011

Liberty

  • miles
Ignition key will not turn in a 2002 Jeep Liberty it has been doing this on and off for a year, now getting worse.

- Romulus, MI, USA

problem #5

Jul 092010

Liberty

  • miles

A D V E R T I S E M E N T S

2002 Jeep Liberty. Key difficult to turn and engage starter. Once started key can easily fall out of ignition with car moving down the road! by searching the internet I see this is a very common problem with Jeep ignitions. Where is the recall?? obviously a manufacturing defect and dangerous safety item! this occurs almost on a daily basis. Am waiting for the time when even fiddling with key 20 minutes and it still won't start or turn.

- Cayuga, TX, USA

problem #4

Jun 272009

Liberty

  • 72,297 miles
June 27th while my wife and I were riding down rte 18 Saturday afternoon in our 2002 Jeep Liberty the hood came unlatched for no reason. We have been riding around for a long time with no problem. Then out of the blue all of a sudden this happens. We took it to meinke to see if they could get it latched till Monday June, 29th when we were schedule to take it took the body shop for repair. They did get it latched but said don't drive itgo anywhere unless you have to. Make sure you have your 4 ways on and only go no more than 35 mph. One of the tech's who works at meineke as well as the person at the repair shop said both the security latch, and the main latch should not have given way as well as the rep from geico saying the same thing, also the mechanic working on the Jeep says the same the same thing both the security latch and the main latch should have held. I have three people saying the same thing, I hope it doesn't happen to anyone else. I spoke to daimler Chrysler Jeep explaining to them the situation and I wasn't happy explaining I have to put out $500 of my pocket because of this accident, which we feel was not an accident. We feel it is a safety issue and we should be reimbursed by daimler Chrysler for the deductible we paid had to pour out of our pocket. This is clearly a safety issue with the Jeep and it does not matter if our warranty expired in December 2008. It should have never happened under warranty or not under warranty. Being a safety issue all 2002 models should be recalled and fixed so this does not happen to anyone else as well as reimbursing us for the money we had to pay to fix the problem ourselves.

- Red Bank, NJ, USA

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problem #3

May 252002

Liberty

  • 50,000 miles
2002 Jeep Liberty limited. I have replaced the engine, rebuilt the 4 -wheel drive shaft, replaced the A/C condenser and coil, and now the radio, dome lights, power locks are broken. The blower motor resistor has been replaced but now the blower motor is broken. What a lemon from day one. Latches on hatch not working correctly, mold smell from A/C. it is something all the time with this vehicle.

- Edwardsville, IL, USA

problem #2

Sep 052008

Liberty 6-cyl

  • 76,030 miles
While towing our 2002 Jeep Liberty le behind an rv, with key in the first click position, the keys have twice fallen out of the ignition switch and caused the front wheels to lock in an other than straight-ahead position. This means the switch has rotated, on its own, to the off position. In the first instance, in 2004, there was no damage other than some scuffing on the edges of the tires - due to the wheels becoming locked in an angled state. In the second instance, in 2008, there was approximately $2,300 damage to the right front of the Jeep. Chrysler has been contacted, twice in 2008, but stated that the problem was caused by the tire manufacturer, rather than by the wheels locking. I will be sending the two letters which I sent to Chrysler, along with a cover letter to your office, with photos showing the damage to the Jeep Liberty. You may decide whether the wheels locked or the 3 tires just destroyed themselves. Naturally, Chrysler corporation has only contacted me by phone, so there is no paper trail, save my few notes when speaking with some person I can barely understand. Thank you for your time! updated 02/19/10 updated 10/04/10

- Mission, TX, USA

problem #1

Jul 052005

Liberty 4WD 6-cyl

  • Automatic transmission
  • 55,000 miles
Jeep Liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off. Same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking, . weather stripping all fell off on interior of car, acts like wheels are binding. 3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order) 3/27/03 dealer installed interior weather stripping, same complaints as 1/10/03,3/4/03. Again on 6/2/03 took Jeep Liberty to dealer took a test drive could not verify complaints. Did not write up a work order. 1/16/04 Jeep Liberty hard to start, pulls to right, Jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks, dealer fixed lower ball joints again on 2/13/04 at 23,850 miles. 2-13-04 picked up car from dealer still had same problems" dealer stated " this is how Jeep drive" they are nuts! 11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order. 5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not. Took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available. 7/5/05 took to dealer again with same problems, R they had not even looked at it. Removed Jeep and took to private auto placed, ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.

- Cape May Court House, NJ, USA

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