This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jeep Liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off. Same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking, . weather stripping all fell off on interior of car, acts like wheels are binding. 3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order) 3/27/03 dealer installed interior weather stripping, same complaints as 1/10/03,3/4/03. Again on 6/2/03 took Jeep Liberty to dealer took a test drive could not verify complaints. Did not write up a work order. 1/16/04 Jeep Liberty hard to start, pulls to right, Jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks, dealer fixed lower ball joints again on 2/13/04 at 23,850 miles. 2-13-04 picked up car from dealer still had same problems" dealer stated " this is how Jeep drive" they are nuts! 11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order. 5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not. Took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available. 7/5/05 took to dealer again with same problems, R they had not even looked at it. Removed Jeep and took to private auto placed, ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
When the consumer placed the key in the ignition, the vehicle failed to turn over, it was discovered the started had failed. The brakes made a noise when they were applied. The dash made a rattle noise when the weather was cold.
The vehicle experienced problems with the passenger window, there were noises coming from the dash and door area. Also the starter failed, and the vehicle was getting poor gas mileage.
- Medford, MA, USA
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- Cape May Court House, NJ, USA