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10.0

really awful
Crashes / Fires:
24 / 0
Injuries / Deaths:
28 / 1
Average Mileage:
42,989 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty suspension problems

suspension problem

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2002 Jeep Liberty Owner Comments (Page 9 of 15)

« Read the previous 20 complaints

problem #139

Oct 012006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 80,000 miles

A D V E R T I S E M E N T S

: the contact stated a NHTSA recall letter # F23, for the suspension: Front: Control arm: Lower ball joint was received, and the service dealer was contacted to schedule an appointment. The service dealer informed the contact other vehicle owners were already on a wait list and the contact would have to wait. The manufacturer was not contacted.

- Chambersburg, PA, USA

problem #138

Oct 302006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 70,000 miles
: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available. Updated 11/30/2006 - the consumer was told that the dealer only get 3 replacement parts per week. The consumer is number 90 on the waiting list and at that rate the consumer will have to wait 30 weeks to get the part replaced.

- Falmouth, VA, USA

problem #137

Sep 152006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 66,000 miles
: the contact stated upon receiving a recall letter # 03V46000 in regards to the front suspension lower ball joints, the dealership was contacted, who indicated there was a waiting list for the required parts to perform the recall repair. After a month, the parts had not arrived yet. The contact was very concerned because the recall clearly established the safety risk involved in the safety defect. Updated 11/30/2006 -

- Lambertville, NJ, USA

problem #136

Oct 112006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 62,000 miles

A D V E R T I S E M E N T S

: the contact stated no problem had occurred. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Beloit, WI, USA

problem #135

Nov 012006

Liberty

  • miles
There is a safety recall for my 2002 Jeep Liberty, safety recall F23 - lower ball joints. I received the recall in the mail over 6 weeks ago and have tried to get it fixed every week, calling regularly and even going in for service - only to find that the dealer does not have any parts. I have now contacted daimler Chrysler who is unable to offer any solution they have no parts available nor have any idea when parts will be available.

- Cold Spring Harbor, NY, USA

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problem #134

Oct 022006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 78,970 miles
: the contact stated a NHTSA recall letter #06V288000 regarding, suspension:front:control arm:lower ball joint was received on 09/27/06. The vehicle was taken to the dealer on 10/02/06, but the recall parts were unavailable. The contact expressed concern because the vehicle posed a serious risk if driven prior to the recall work, which had not been repaired due to the lack of replacement parts.

- Groton, CT, USA

problem #133

Oct 282006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 73,000 miles

A D V E R T I S E M E N T S

This problem is concerning a 2002 Jeep Liberty sport 4X4 3.7lt. During a slow left turn the driver side front spindle and top ball joint failed. I am the original owner of this vehicle. This vehicle has never been off road or driven roughly, it has only seen highways and local municipal roads. I believe that the spindle and top ball joint in question were defective. Within weeks of purchasing this vehicle I returned to a service center with the complaint of the thumping noise from the front end when making turns(have reciept). I was told that there was no problem, the dealer could not duplicate the problem. I complied with the first lower ball joint recall and now the second recall. I attempted to bring my concern to the manufacturer although they were unwilling to listen. I am truely concerned with the front end of the Jeep Liberty. If my wife would have been on the interstate at 55mph the vehicle would have rolled without question. Please forward my concern to all applicable parties and address this with the manufacturer. Without investigation of these component falures life and property could be at risk.

- Strongsville, OH, USA

problem #132

Oct 212006

Liberty 4WD 4-cyl

  • Automatic transmission
  • 140,000 miles
: the contact stated a recall letter was received for recall #F23, for the suspension: Control arm, lower ball joint. When the service dealer was called to set an appointment, the contact was added to a waiting list and informed there was no estimate, as to when the parts were available. The manufacturer was notified.

- Prince Frederick, MD, USA

problem #131

Oct 242006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 52,000 miles
: the contact stated there was a NHTSA recall, #06V288000 regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Corvallis, MT, USA

problem #130

Sep 012006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 19,000 miles
: the contact stated the dealer was unable to perform the recall work #06V288000 regarding the suspension lower ball joints, because the replacement parts were unavailable. The contact notified the manufacturer, who provided no assistance. Updated 12/1/20006 -

- Elkins Park, PA, USA

problem #129

Oct 202006

Liberty 6-cyl

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

: the contact stated while driving various speeds, there was a rattling noise coming from the front suspension. The vehicle was inspected by an independent repair shop who determined the lower ball joints needed to be replaced. There was a NHTSA recall, #06V288000 regarding the lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available. Updated 11/30/2006 -

- Hatillo, PR, USA

problem #128

Jul 252006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 53,897 miles
: the contact stated while driving 10 mph on normal road conditions, a loud noise under the vehicle was heard. No warning lights were illuminated on the dashboard. Upon entering the freeway at higher speeds, the vehicle had difficulties with the steering. The vehicle was taken to an independent auto shop, who determined the lower ball joint was fractured. The contact informed the mechanic that NHTSA recall #03V460000 regarding suspension:front:control arm:lower ball joint, was performed several month ago. The mechanic advised to contact the manufacturer to obtain reimbursement for the repairs performed on that existing recall. The manufacturer was contacted who requested the invoices for the repairs performed. The manufacturer communicated the contact by phone and by letter, but the company would not reimburse for the repair costs because an independent mechanic performed them. The contact received a second recall letter for the same safety defect and expected the manufacturer would honor the repairs already paid.

- Canfield, OH, USA

problem #127

Sep 212006

Liberty 4WD

  • Automatic transmission
  • 41,000 miles
: the contact stated an appointment was scheduled to make the repairs for recall # F23 suspension: Lower control arm, ball joints on 9/21/2006. The front left axle/drive shaft seized/froze in the hub. The service dealer wanted to be paid for the removal of the axle and payment if it fractured during removal. The manufacturer was notified and agreed to pay the cost of replacement of the axle, but the contact would be responsible for the labor costs.

- Exeter, NH, USA

problem #126

Sep 272006

Liberty 4-cyl

  • Automatic transmission
  • 80,000 miles
: the contact stated there was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Reidsville, NC, USA

problem #125

Oct 162006

Liberty 4WD

  • Automatic transmission
  • miles
: the contact stated a recall letter #06V288000 pertaining to the suspension:front:control arm:lower ball joint was received. Two different dealerships were called to make an appointment. Both dealerships were unavailable for immediate remedy repairs citing unavailability of technicians or parts. The earliest appointment could not be scheduled for at least two weeks.

- Southbury, CT, USA

problem #124

Oct 142006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 65,000 miles
: the contact stated while driving 5 mph, the right side of the vehicle suddenly dropped into the rim. The vehicle was towed to a residence. Upon inspection, the contact noticed that the front right ball joint had detached and punctured the rim. The vehicle was not seen by a dealer. There was a NHTSA recall# 03V460000 which pertained to the lower ball joint. The vehicle was not included in the recall due to the VIN.

- Warren, OR, USA

problem #123

Sep 292006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 52,000 miles
: the contact stated there was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Nutley, NJ, USA

problem #122

Oct 132006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 100,000 miles
: the contact stated while driving various speeds on the highway, there was a pronounced vibration within the front suspension. There was a NHTSA recall, #06V288000 on the vehicle regarding the lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available.

- Ripley, NY, USA

problem #121

Oct 122006

Liberty Diesel

  • Automatic transmission
  • 73,000 miles
: the contact stated the vehicle was taken to a dealer for recall remedy repairs #06V288000 pertaining to the lower ball joints. An appointment was made however but the service dealer stated that the parts to do the recall work were unavailable and that they were unsure when they will be able to get the parts. The manufacturer was contacted who also stated they were unaware of when the parts would be available. The contact stated the vehicle made a popping sound when making turns at 10mph and created fear in driving the vehicle.

- Parkers Lake, KY, USA

problem #120

Oct 122006

Liberty 6-cyl

  • Automatic transmission
  • miles
: the contact stated while driving various speeds, a noise was heard and the steering wheel was hard to turn. There was a NHTSA recall, #06V288000 regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Chittenango, NY, USA

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