This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Liberty. While driving at 4 mph, the driver turned the steering wheel and the entire control upper arm collapsed. The vehicle was taken to an authorized dealer but no repairs had been made at the time of the complaint. The current and failure mileages were approximately 57,000.
I currently own a 2002 Jeep Liberty. As I was making a turn in the parking lot my car stopped and I saw my tire bent under my car the ball joints in my Jeep Liberty went 2 times on me. First the lower ball joints before the recall and then the upper ball joints the control arm and the axle failed on me just yesterday. The upper ball joint failure also caused a large puncture in my rotor and it bent my axle. I fear for the other Jeep Liberty owners; for instance what if this happened on a major highway causing the driver to lose total control? someone could have lost their life. This upper ball joint issue should be researched and recalled.
Vehicle continuously pulled to the right. The problem was more noticeable when vehicle was driven at highway speeds. Consumer received recall O3V460000 concerning upper control arm failure, but the dealership was unable to perform repairs due to the parts being on a nationwide back order.
Upper and lower ball joints failed with less then 25000 miles on 2002 Jeep Liberty. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Sparta, NJ, USA
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- New Brunswick, NJ, USA