This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Jeep Liberty. Consumer writes in regards to the airbag system and fuel tank leakage recall notices. The consumer stated there were no dealerships, in her immediate area and she would have to pay $1,000 to have the vehicle shipped off the island where she resides.
2003 Jeep Liberty. Consumer writes in regards to fuel tank leakage recall issues. The consumer stated it has been months, since he received the recall notice. However, the parts were not available.
2003 Jeep Liberty. Consumer writes in regards to unsatisfactory customer service at dealership with rear structure reinforcement recall notice. The consumer was informed, the part was not available, and they could not give the consumer a specific date, as to when the part would be available.
The contact owns a 2003 Jeep Liberty. The contact received notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) in December of 2013. The dealer informed the contact that the parts were not available for the recall. The dealer was contacted several times and the parts were not available. The contact had not experienced any failure.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had exceeded a reasonable amount of time for the repair. The dealer stated that the part was not available and did not provide an expected date for part availability. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
- Spencerport, NY, USA
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The contact owns a 2003 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, structure). The contact stated that he was made aware that the parts were not available as a result the repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number 12V52700 (airbags) and NHTSA campaign number 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact stated that she was concerned for her safety since the parts were not going to be available until August for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure ). the dealer was contacted. The manufacturer was made aware of the problem. The contact has not experienced the failure. The vehicle current mileage was 100,000.
The contact owns a 2003 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V252000 (fuel system, gasoline, structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for 2 years or more. The manufacturer was not made aware of the issue. The contact had not experienced the failure.
The contact owns a 2003 Jeep Liberty. The contact stated NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. The dealer referred the contact to the manufacturer who stated that the part was not available. The contact had not experienced the failure described in the recall. Updated 06/27/14
The contact owns a 2003 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and the part needed was currently unavailable. The dealer was unable to provide an expected date for the remedy part. The contact had not experienced a failure. Updated 07/01/14
The contact owns a 2003 Jeep Liberty. The contact received a recall notice for the NHTSA campaign id number 13V25200 (fuel system, gasoline, structure) and the part needed to perform the repair was not available. The manufacturer was not notified of the failure. Updated 07/01/14
The contact owns a 2003 Jeep Liberty. The contact stated that she received notification of NHTSA campaign number 13V252000 (fuel system, gasoline, structure) and was informed that the parts were not available. The manufacturer was contacted about the issue. The contact had not experienced a failure. The VIN was not available. Updated 05/19/14
The contact owns a 2003 Jeep Liberty. The contact received NHTSA recall campaign notice id number 13V252000 (fuel system, gasoline, structure); however, the contact was unable to have the vehicle serviced because the part was not available. The manufacturer was not notified of the problem. There are no failures at this time.
The contact owns a 2003 Jeep Liberty. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before February of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure..updated 04-23-14
I received a second safety recall, N46 / NHTSA 13V-252 on the above vehicle. I contacted roanoke motors, roanoke, il this morning. They do not have the part and cannot install it. I am very concerned about a fuel leak during a rear end collision. Please contact me on how to get remedy for this recall.
I've not yet been contacted by any Jeep dealer to address important safety recall N46 / NHTSA 13V-252 please advise accordingly. Thank you for your attention in this matter.
Driving along and rear right power window started to slip down. I tried to put it up but it made grinding noises and kept slipping. It started to rain, so rain came into vehicle. Also could not go to doc appt - could not leave unsecured vehicle in parking lot. Had to come home and stick a wooden wedge into window to keep it up. I was afraid window would fall into door frame and break. Hard to pay attention to road while constantly looking over shoulder at window.
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- Kaunakakai, HI, USA