This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving South on I65 the straps that secure the gas tank to my vehicle broke due to rust causing the gas tank to drop and drag on the pavement. I could not accelerate or brake so I had to get onto the shoulder and coast to a stop.
The contact owned a 2002 Jeep Liberty. The contact stated that there was a manufacturer recall that exceeded a reasonable amount of time for the recall repair. The dealer had stated that the parts were not available for repair. The manufacturer was notified of the issue and informed that the parts were arriving from overseas and there was no estimated time frame on when they would be available. The vehicle was not repaired. As a result, the contact no longer owned the vehicle. The NHTSA campaign number was unknown. The contact had not experienced a failure. Updated 8/19/15 updated 11/20/2015
There are 12 active recalls on my vehicle. I don't trust the vehicle. I want a replacement vehicle. Some recalls are "incomplete" and cannot be remedied right now. I have had very bad experiences with Jeep dealerships - they have repeatedly demonstrated that they were untrustworthy and either not doing the work they said they did or breaking something on my Jeep and charging me for it. I think they should replace my vehicle another vehicle that either has no recalls or one that has passed compliance. No accident yet. Do I really have to wait for an accident" 12 recalls"
The contact owns a 2003 Jeep Liberty. The contact stated that the recall notice for NHTSA campaign number: 13V252000 (fuel system) was received in December of 2013. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 15V046000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Las Vegas, NV, USA
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The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags), 13V252000 (fuel system, gasoline, structure), and 15V046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I am trying to file a complaint to get the recall repairs to my vehicle completed. I received the recall (13V252) on December 11, 2013. I have called the nearest Jeep dealer to me which is 30 miles away. The dealer is flower motors in montrose, Colorado and I have called them more than once during the past year and a half and they have still failed to call me back to schedule this repair. I am at my wits end and hopefully, you can do something to provide relief. I look forward to hearing from you soonest. Thank you.
The contact owns a 2003 Jeep Liberty. The contact received 3 notifications for NHTSA campaign number: 13V252000 (fuel system) in November of 2014; however, the parts needed for the recall repairs were not available. The dealer was contacted and was unable to provide a timeframe for when the parts would become available. The contact believed that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 9/16/2015
Regarding recall N46/NHTSA 13V-252: I responded to a Jeep dealership (St. Clair, mi) to have the recall related repair made. I was told by dealership staff the repair could not be completed as the vehicle's frame was "too corroded." Though my vehicle was covered in the recall, the dealership did not complete the repair. Instead, they asked I sign a form acknowledging the frame was too corroded. I refused to sign that form. I took my vehicle to a local repair shop, who advised they found no such corrosion.
When getting gas, the overflow did not register and a bunch of gas spilled out everywhere. About a week ago, my check engine light came on and the error code listed the evap leak which includes gas fumes leaking out. The error code also says it could be an issue with the gas tank neck not functioning properly. This proves the gas tank neck is not functioning properly. This gas overspill every where is a nasty safety hazard! a warranty extension was released on certain Wrangler models for this same issue. Chrysler needs to fix this problem asap!
The contact owns a 2003 Jeep Liberty. The contact received notifications for NHTSA campaign number: 12V527000 (air bags) in January of 2013, NHTSA campaign number: 13V252000 (fuel system) in December of 2013, and NHTSA campaign number: 15V046000 (air bags) in February of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline); however, the parts needed for the repair were not available. The contact stated that the initial notification was received in December of 2013. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owned a 2003 Jeep Liberty. While driving at a low speed, the driver smelled smoke and the vehicle caught fire. The fire was independently extinguished. The contact did not sustain any injuries. A police report was not filed. The vehicle was completely destroyed. The VIN was included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The failure mileage was unavailable.
Turned left out of the doctors office, drove approximately 50 yards and attempted to stop at the stop sign (making a right). The vehicle's engine, however, began accelerating and despite applying extreme pressure to the brake, continued to move forward while the engine accelerated faster. I ultimately ended up throwing it into park and then turning off the ignition to kill the accelerating engine. I have no idea what the RPM was, but it was loud! this also happened 2 weeks ago (first time - very cold morning) and I ended up throwing it into park and turning off the key like today. Todays temperature was around 40 degrees. Fyi - I was in the process of making a right hand turn when this happened and had slightly turned the wheel. After the first incident, I began doubting that this had even happened. In hindsight, despite several blogs on the internet, I am absolutely positive that I did not push down on both the accelerator and brake at the same time. After todays incident, I immediately called our local car dealership to schedule an appointment and then attempted to recreate what happened. Under various scenarios I bumped the steering wheel cruise control buttons (while stopped, while stopping, while accelerating) but could not cause the runaway acceleration to repeat itself. We have an appointment at our local dealership this Friday, or as soon as we can drop it off. Candidly, I'm scared to drive this vehicle at this point!
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Mailed out 01/13/15
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact expressed that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experience a failure.
A D V E R T I S E M E N T S
- Michigancity, IN, USA