This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Misfirers replaced engine one year later same problem misfires took to mechanic replaced spark plugs and coils. Drove 30 mile. S check engine light flashing, pulled over turned engine off.check engine light went solid for another 10 miles check engine light started flashing again. I had to pull over 30 times to make it home. Took back to mechanic replaced fuel pump. Still misfire. There is a serious problem with Jeep. Please recall.I have paided so much money in repairs. Still not fixed.
While driving to a doctors appointment on a city street, the straps that hold the fuel tank on failed due to corrosion and the fuel tank fell to the ground, dragging for a short distance before the tank failed, spilling about 18 gallons of gasoline onto the roadway.
Hello, our Jeep often or always had the airbag light warning on the dashboard. This was a concern of ours, and we had heard awhile back that there was a recall on Jeep Liberty airbag. When attempting to take it in for the recall fix, the company wanted an amount of money that we couldn't afford. Recently my mom was in a car wreck, destroying the vehicles entire front and making it unusable. She told me she only received burns and that she probably wouldv'E been ok if the damaged airbags were fixed. She mentioned to me she received burns on her arms that were the fault of the bad airbags that werent any good. She would be willing to explain this better than I can since I only know that much. Her hand this morning is now swollen from the injury. The vehicle was in a head on car collision with another person set to enter the freeway on a city street
My 2003 Jeep Liberty was recalled in 2015 because of an exploding gas tank problem. I took it to a dealership but they refused to fix the problem, saying that rust on the threads of the frame mounting holes prevented them from mounting a hitch to fix the problem. I asked them if they could thread a bigger hole, use a bolt and nut, or just weld the needed repair part on - they refused. I just this day took my Jeep to a different dealership to have a different recall repaired so I asked them to check Chrysler - Jeep records on my Jeep and they have it listed as satisfied for the exploding problem. This is not true, they refused to fix it even after several E-mails to them. Now I see that there are still problems with the Jeep exploding even after repairs have been made. How do I go about making this company do a proper repair on my Jeep?
After safety recall N46 &R06 Jeep didn't inspect the tank and there's gas leak, as it on the video https://youtu.be/U-67O4tnsjw. When they give me back my vehicle I had a lot of electrical issues like windows doesn't work and vehicle stopped on the road. This is very dangerous and they don't care. Vehicle is stationery because I'm afraid to fire like more than 50 people in my Jeep Liberty
- New Orleans, LA, USA
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The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 15V673000 (air bags) and 13V252000 (fuel system, gasoline, structure). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (air bags) and 15V046000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2003 Jeep Liberty. The dealer indicated that the vehicle was repaired according to NHTSA campaign number: 06V288000 (suspension) on August 1, 2016; however, the remedy did not prevent the failure. Years later, while turning right into a parking lot, the lower ball joint fractured on the driver side. The vehicle was towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The contact was informed by the manufacturer to take the vehicle to the dealer for repairs where it was diagnosed that the driver side ball joint fractured and damaged the axle and the front driver side tire. The manufacturer refused to cover the repair. The contact was also unable to determine when the parts would become available to receive the repairs for NHTSA campaign numbers: 15V673000 (air bags and 13V252000 (fuel system, gasoline, structure). The vehicle was still at the dealer. The approximate failure mileage was 180,000. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. The contact stated that the fuel warning indicator illuminated. The contact received notification of NHTSA campaign numbers: 15V046000 (air bags) and 06V288000 (suspension); however, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repairs. The manufacturer was not notified. The failure mileage was not provided. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. The contact received a notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
This is a complaint about fca's recall implementation. Fca simply does not get parts out to dealers to get the repairs done. I have been wanting to get the recall work completed on the car but the dealers do not have any parts to do the repairs. All the notices do not matter if the manufacturers do not get parts out to complete repairs. Fine them if they don't get parts out to do the repairs!!!!
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 15V046000 (air bags), 13V252000 (fuel system, gasoline, structure), and 06V288000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
I have attempted to submit my 2003 Jeep Liberty for recall repairs relating to recall N46 and R06 beginning more than a year ago to my two nearest Jeep dealerships; tate Jeep in frederick and century Jeep in mt. Airy, Maryland. When I inquire that I have received notices by mail instructing for recall repairs I am being ignored for service. Century Jeep placed me on a call-back list, but I was never contacted. When I called after 4-5 months I was told I am still on the waiting list. A year has gone by with no further contact. When I inquired of tate Jeep about recall repairs they will not respond back to me. I fought with century Jeep for about a year to have my airbag recall addressed. Frankly, I am tired of begging and pleading with my local Jeep dealerships to have recall work performed. I have been afraid every day I drive my Liberty of having the air bag explode in my face or my gas tank exploding from a rear end collision. Can you help prompt my dealerships to address these outstanding recalls. I continue to receive recall notices on a periodic basis informing me that my recalls have not been repaired, but the dealerships refuse to do anything. Century Jeep tells me that they do not have the recall repair parts in stock. They tell me that they only get a couple each month from Chrysler. How much longer do I have to drive this death trap? I appreciate any help you can provide me. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Took Jeep to al serra grand blanc mi to install trailer hitch per recall - said they could not install due to rust - yet Jeep has listed recall repair as completed even though no installation was done. Despite numerous calls to Jeep it is still listed as completed. I would like the recall to be shown as incomplete in their records. I believe this is a falsification of records.
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time for the repair. The VIN was associated with the recall since December 11, 2013. The dealer stated that parts were not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure), 12V527000 (air bags), and 15V046000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system); however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags), 13V252000 (fuel system, gasoline, structure), and 15V046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact stated that the vehicle stalled several times without warning. The contact stated that the transmission locked and caused engine failure. The contact had a repair shop replace the transmission and the engine. The dealer stated then that the recall repairs were not abe to be completed because the part was not available for an extended period of time the contact was included in NHTSA campaign numbers: 12V527000 (air bags), 13V252000 (fuel system, gasoline, structure) and 15V046000 (air bags). The contact went to a second dealer and they also were not able to supply the part for the three recall repairs. While parking in the garage, the driver side air bag exploded without warning before the contact opened the door to exit the vehicle. The contact put both arms up and the force of the air bag impacted the contact's arms with burns and pains in the shoulders. The contact received medical attention due to the minor injuries from the driver side air bag deployment. The contact also noticed that there was a white smoke substance that emitted from the vehicle. An independent investigator was sent to investigate the air bag failure. The vehicle was towed to the dealer for longer than a month due to the fact that the part was not available to repair the vehicle for several months. The vehicle was not repaired and the contact was still waiting on instructions from the manufacturer on a remedy to repair the vehicle. The failure mileage was not available.
A D V E R T I S E M E N T S
- Hanford, CA, USA