This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Djr
More than a year after this vehicle was recalled, Jeep/Chrysler has still not made parts available to correct the problem with my vehicle - calls to the manufacturer and local dealership and manufacturer have not yielded any concrete actions beyond "parts should be available" in August 2014. This defect is listed as a "safety" issue by the manufacturer and yet has been allowed to go uncorrected for an extended period of time - this situation is shameful and places drivers at risk.
The contact owns a 2003 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part was unavailable to repair the vehicle. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the parts were unavailable. The contact called the local dealer for months, but was unable to schedule a repair. The dealer and manufacturer did not know when the parts would arrive. The contact had not experienced a failure.
2003 Jeep Liberty. Consumer writes in regards to rear structure reinforcement parts to complete recall. The consumer was informed, the parts were not available. The consumer began calling the dealer in January 2014. Recall # 13V252000.
- The Villages, FL, USA
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The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number 13V252000 (fuel system, gasoline, structure). The contact was made aware that the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time for the repair. The dealer stated that the part was unavailable for the repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure. Updated 8/27/14
The contact owns a 2003 Jeep Liberty. The contact received recall notices for NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 12V527000 (air bags). The dealer and manufacturer stated that they did not know when the parts for either recall would be available to repair the vehicle. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part was unavailable. The dealer did not know when the part would arrive to repair the vehicle. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact was concerned of her safety since the parts were not available in order to repair the vehicle according to NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The dealer and manufacturer were notified. The VIN was unavailable. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received the recall notification related to NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.
2003 Jeep Liberty. Consumer writes in regards to the airbag system and fuel tank leakage recall notices. The consumer stated there were no dealerships, in her immediate area and she would have to pay $1,000 to have the vehicle shipped off the island where she resides.
We have made several attempts to have the recall repaired with union city, Georgia at (770) 969-7229. We spoke with don jackson. Each time, we were told the parts were not in and we would receive a call as soon as the parts come in. We never received a call back. We called again and again. Each time, we are told the part is not in and we are promised a call back. Would you kindly help.
2003 Jeep Liberty. Consumer writes in regards to fuel tank leakage recall issues. The consumer stated it has been months, since he received the recall notice. However, the parts were not available.
2003 Jeep Liberty. Consumer writes in regards to unsatisfactory customer service at dealership with rear structure reinforcement recall notice. The consumer was informed, the part was not available, and they could not give the consumer a specific date, as to when the part would be available.
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available and there was no estimated time for when they would be receiving the parts. There were no failures at this time. Updated 8/19/14 updated 8/28/2014
Received Jeep recall N46/NHTSA 13V-252 for fuel tank issues on this vehicle on 7 may14. When I contacted the dealer, I was told Chrysler had not released the parts to make the repair. I think a month is outside the reasonable time limit to correct this problem.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts were to become available. Also, the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The vehicle had not exhibited the failure.
A D V E R T I S E M E N T S
- Defiance, OH, USA