This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Jeep Liberty. Consumer writes in regards to airbag system occupant restraint control, fuel tank, front suspension upper control arm ball joints and lower ball joints safety recall. The consumer was unaware of all the recalls before being sold the vehicle. The dealer would not assist with the repairs.
The contact owns a 2003 Jeep Liberty. While driving approximately 5 mph, the driver's side air bag deployed without warning or impact. The contact sustained minor injuries that did not require medical attention. A police report was not filed. The contact also mentioned that the windshield wipers failed to operate when activated. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The contact stated that the manufacturer failed to respond right away, but later sent an investigator to inspect the vehicle. The contact stated that the manufacturer failed to notify her of when the vehicle would be inspected. Three weeks later, the contact received notification of NHTSA campaign numbers: 15V046000 (air bags) and 13V252000 (fuel system, gasoline, structure). The contact called the manufacturer again and was informed that the recall repairs would be free of charge. The vehicle was taken to the dealer (clear lake Chrysler Jeep Dodge (15711 gulf fwy, webster, tx 77598, 281-481-1000) for the recall repairs per the manufacturer's recommendation. The failure mileage was approximately 160,000.
The contact owns a 2003 Jeep Liberty. While the vehicle was stationary, the contact noticed that the rear frame was severely corroded. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). Grava Chrysler Dodge Jeep Ram in medford, Massachusetts could not repair the recall due to significant corrosion. The manufacturer was made aware of the issue and provided the contact with case number: 32850667. The failure mileage was approximately 141,000.
2003 Jeep Liberty. Consumer writes in regards to fuel tank leakage and airbag inadvertent deployment recall work not complete. The dealer informed the consumer both recall were complete. However, the consumer discovered from another website, the recalls were listed as incomplete. The service advisor at the dealer stated on the fuel recall was done and it only required an inspection. It was later discovered, none of the repairs were done.
- Garfield, AR, USA
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The contact owns a 2003 Jeep Wrangler. The contact stated that the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 77,000. VIN tool confirms parts not available. Updated 04/04/16 the consumer stated the air bag recall, was rectified. However, he was never notified of recall # 13V252000. Updated 06/27/16.
2003 Jeep Liberty. Consumer received recall for Jeep Cherokee and is requesting repairs. The parts were not available. The consumer sent in recall letter # 13V252000.
I received a recall notice approximately 1/1/2014 for NHTSA 13V-252, and have been to the dealer three times to resolve but they never have the parts. The dealer claims that Chrysler is not sending adequate quantities for demand (Chrysler recall # N46). I have reached out to the Chrysler group recall assistance center twice, and have been sent back to the dealer both times with no resolution. It has been an unreasonable amount of time, and I am requesting assistance from the administrator of the NHTSA for assistance in resolving this matter. The vehicle was repaired.
2003 Jeep Liberty. Consumers concerned about vehicle gas tank exploding because of similar vehicles and recent complaints. The consumer stated Chrysler could not give a definitive time as to when the recall would be done. Chrysler approved the consumer to take the vehicle to a repair shop to have the trailer hitch installed. Two months later, the consumer received a recall notice, which stated if the hitch had already been installed to take the vehicle to the dealer, to have it inspected. The dealer replaced the hitch, and informed the consumer the previous hitch did not meet Chrysler's requirements. The consumer is seeking reimbursement for the previous hitch.
2003 Jeep Liberty consumer seeking reimbursement for out of pocket expenses for trailer hitch replacement. The consumer was denied reimbursement, based on the fact the parts were after market.
The contact owns a 2003 Jeep Liberty. The contact received recall notifications for NHTSA campaign number: 12V527000 (air bags) and NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2003 Jeep Liberty. Consumer writes in regards to recall reimbursement. The consumer stated at the time of the recall, the parts were not available, so he purchased the parts from a different source and according to the recall, with proof of payment he would be reimbursed within 60 days. Recall # 13V252000.
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received recall notifications for NHTSA campaign number: 06V288000 (suspension) and NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and NHTSA campaign number: 12V527000 (air bags) exceeded the reasonable amount of time for repair. The dealer stated that the parts were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 11/21/14 updated 5/5/2015
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 14V352000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Post Falls, ID, USA