This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A recent recall was done to the 2003 Jeep Liberty in March 2014 and it all went fine. A few days later the air bag light randomly turns on and off. I took it to the dealership and was told the airbag module needs to be replaced and it will run about $570. Now after reading the forums all Chrysler did was add a harness to prevent the airbags from deploying instead of replacing the module. I am also told that in the dallas area there is no module available for replacement. The dealership told me that the light being on would not affect the activation of the airbag in a accident. There was no previous problems before the M35 recall was done.
The contact owns a 2003 Jeep Liberty. The contact received recall notices for NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 12V527000 (air bags). The dealer and manufacturer stated that they did not know when the parts for either recall would be available to repair the vehicle. The contact had not experienced a failure.
2003 Jeep Liberty. Consumer writes in regards to the airbag system and fuel tank leakage recall notices. The consumer stated there were no dealerships, in her immediate area and she would have to pay $1,000 to have the vehicle shipped off the island where she resides.
We have made several attempts to have the recall repaired with union city, Georgia at (770) 969-7229. We spoke with don jackson. Each time, we were told the parts were not in and we would receive a call as soon as the parts come in. We never received a call back. We called again and again. Each time, we are told the part is not in and we are promised a call back. Would you kindly help.
The contact owns a 2003 Jeep Liberty. While starting the ignition, the air bag inadvertently deployed without any impact to the vehicle. The contact sustained injuries to the mouth and right wrist. The dealer was unable to diagnose the cause of the failure. The manufacturer was notified. The approximate failure mileage was 120,000.
- San Antonio, TX, USA
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On my way to work the air bag light indicator would turn and off. I am now in the process of taking it to a Jeep dealership. I understand that there is a recall for this issue.
Either beginning of the this year or last month of last year, I received a letter from Chrysler about a recall on my vehicle for the air bag, so before I turn in the my truck for service the air bag light don't come on at all, but after they fixed the recall issues, few months later my air bag light keep coming on and stay on, so I call the Chrysler dealer who fixed my truck and there reply is that is not our problem that the airbag light come on when you drive. So here my question if the recall was call for the airbags in my truck why my airbag light now is coming on when I drive my truck, are they suppose to fixed the airbag or what, don't understand about the recall for the airbag but my light for the airbag is on.. so please help me to understand what should I do, now I afraid to drive my truck when I go to work.. so now every time I turn on my signal my dome light comes on and stay on for good 5 mins..
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number 12V52700 (airbags) and NHTSA campaign number 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.
Complaint against oxmore Chrysler Dodge Jeep louisville ky complaint letter: No share with media: Yes complaint description my 2003 Jeep Liberty was recalled due to a defective air bag module, after they replaced it the light came right back on. They said that if I wanted it fixed I would need to pay $110 plus parts. I believe that the defective part may have caused other parts to fail. We are not able to drive a unsafe car and will need to rent one until this is resolved.can you please advise how I should proceed and thanks.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id number: 12V527000 (air bags) and the local dealer stated that the parts were not available. The contact had waited longer than a year for the recall repair. The manufacturer was also contacted and could not provide an estimated date for when the contact would receive the recall repairs. The contact had not experienced a failure.
The car had been acting funny, going fast then making a noise and going ok again. I am not a fast driver as in November my husband of 32 years, passed after being in a hit and run, from people with no insurance, my life is pretty much hell. I was starting to smell something funny like burning and I thought I maybe a tire or strut. I was at a signal second car in and loots of traffic, including school buses. There was a gas station about 30-40 feet from me, but the first car went in to get gas, so on second thought going by the pumps was not a good idea, so I put on signal and tried to pulled over. Car were speeding past me and the car began to accelerate and it will to the right, I turned left or pulled to the left, crashed into a pole hard. Seat belt went flying off, air bags on side did not go off, but front ones did. I broke my leg and bruises, plus a black eye. Since the week before I lost my job, I am doomed, have to try to find a job, because I can:T my car get unemployment. I loved my car first and only car I have ever had.is there anything you could do to help as I have had many recalls and had them checked, but those is just so strange I thought I had.
The contact owns a 2003 Jeep Liberty. The contact received two recall notifications of NHTSA campaign id number 12V52700 (air bags) and 13V252000 (fuel system, gasoline, structure). The required parts were not currently unavailable to perform the repair. The dealer was unable to provide the expected date for the remedy parts. The manufacturer was not notified of the problem. There are no failures at this time.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id numbers: 12V527000 (air bags) and 13V252000 (fuel system, gasoline and structure). The contact stated that the parts were not available for either repair. The manufacturer was contacted and provided an unreasonable date for when the vehicle would have the recall repairs performed. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received two recall notifications under NHTSA campaign id numbers 13V252000 (fuel system, gasoline, structure) and 12V527000 (air bag); however, the vehicle was not serviced because the parts were not available to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time.
The airbag system occupant restrain control module was replaced on the vehicle. The airbag light remains on and the service center stated there is a faulty module indicating a seatbelt issue after using the machine that reads codes. We were advised to contact vehicle safety. The service center is pellegrino Chrysler Jeep, 241 N. glassboro road, woodbury heights, NJ 08097. Phone number 856-848-2822. Please contact on this matter. Thank you.
The contact owns a 2003 Jeep Liberty. The contact was traveling various speeds and lost control of the vehicle, jumping a curb and crashing into an embankment. The air bags failed to deploy and the front end of the vehicle became engulfed in flames. The contact sustained neck, back and chest injuries. The front passenger sustained a fractured wrist. The vehicle was destroyed and a police report was filed. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 100,000.
The contact owns a 2003 Chrysler Jeep Liberty. The contact received notification of NHTSA campaign number: 12V527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
I received a safety recall notice earlier in the year. I believe it was sometime in March 2013. The recall was about an air bag system occupant restraint control (orc). Again, I received this recall notice in October 2013. I have called the Jeep dealer, [xxx] located on West market street in pottsville pa 17901 three times about this and have been told each time that the part is backordered and they will call me when the part comes in. The last call I made to them was on December 5, 2013 and was still told it was on backorder. When will this part be available as my airbag warning light has been turning on & off at different times over the last year? I want to get this fixed and wanted to know why this part is taking so long to be available. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2003 Jeep Liberty. Consumer writes in regards to air bag occupant restraint control module recall notice. The consumer was informed the parts were not available.
During this morning October 30, 2013 (7:00 am) I attended the meeting with[xxx], advisor of rio piedras auto group in relation to safety recall M35/NHTSA 12V-527 occupant restraint control module filter circuit. I could not resolve my situation because [xxx] told me that the car would be ready in two days. She said that there are other cars to diagnosis. Unfortunately, I don't have another vehicle. She said that they have a service to take me to my house at 8:00 am. I did not accept the proposal because I had a doctor's appointment today, tomorrow with my mother who is a cancer patient, and other appointments on Friday. She said me that I need to call after 9:00 am for another appointment, and that they were from November 6. on your document you wrote "the work will take about one hour to complete. However, additional time may be necessary depending on service". I understand that. As additional time... maybe 3, 4 or 5 hours..., but two days"??" it's ridiculous! I hope your attention to this complaint. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Little Elm, TX, USA