This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2003 Jeep Liberty. The contact stated that his mother-in-law was exiting the highway when she struck a curb causing the front passenger side tire to blow out. The contact lost control, the vehicle was spinning, struck two utility poles where the vehicle came to a stop. The driver was declared deceased on the scene. The front passenger sustained minor injuries and was transported to the hospital for medical attention. The air bags did not deploy. A police report was filed. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.
Air Bag Warning Light comes on from time to time. I wonder if the Air Bag System is working properly. Almost every other Jeep Liberty before and after my VIN number was recalled, just not a very small group of vehicles my Jeep is in.
The air bags didn't deploy at all. I slide on an icy bridge at 35 mph and slammed into the concrete bridge barrier. None of the airbags deployed. The Jeep was put on a scope 2 1/2 weeks before the accident with no codes read. I have severe whip lash and muscle strains in my back, neck, shoulders, and arms from the impact. I could have died. No, the problem wasn't reproduced or confirmed. The police have looked at and insurance company will be looking at the vehicle. There were no warnings at any kind prior to the failure.
The airbag deployed while driving down the road. Was unaware of the recall. Dealer said they can not fix because the airbag already deployed. Had minor physical injury to the left arm but definitely mental distress. Air bag light came on which it had before then 30-60 seconds later airbag deployed without warning.
The contact owns a 2003 Jeep Liberty. The contact stated that while his girlfriend was driving at approximately 40 MPH, the driver's side air bag was deployed inadvertently without incident. The contact stated that the air bag warning light had been illuminated on the instrument panel. The contact's girlfriend was able to drive to her residence. The contact's girlfriend sustained pain in her left forearm and was transported to the hospital with the assistance of a friend. The dealer and the manufacturer were not notified of the failure. Upon investigation, the contact became aware that the VIN was included in NHTSA Campaign Number: 15V046000(Air Bags), which he associated with the failure. The vehicle was not diagnosed or repaired and remained in the contact's possession. The failure mileage was approximately 190,000.
- Lewisburg, KY, USA
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The airbag deployed on my wife that was in her third trimester pregnancy while driving on the highway, which left the baby and my wife at risk. She was sent to the emergency for abdominal trauma. Chrysler, Jeep, Dodge, or RAM dealer were unable to locate a recall number for the Jeep Airbag System Occupant Restraint Control (ORC) module. It was a very long process and Chrysler, Jeep, Dodge, or Ram dealership located on I-10 kept giving us different responses about our airbag being at the dealership and then later finding out that they did not have the airbag in stock. The dealership offered $500 to keep the vehicle, but I refused and just wanted them to repair the airbag. The dealership kept calling us to pick up the vehicle and in order to do that, we would have to get it towed to where we lived. Luckily, a staff member at the dealership informed us that if we were to pick up the Jeep at that time then we would be fully responsible for it and could not hold the dealership accountable if something worse happened. Instead of following through with towing it, we did our own research and discovered that there were several similar testimonies about this issue for the same year make and model, (2003 Jeep Liberty). We called corporate several times and they were unable to locate the recall number nor give us a solution. After several months had passed, we finally received a recall number via text and email from Mopar.com. ( FCA Recall # R06). We then contacted the dealership with the recall number and confirmed that this was an issue that needed to be taken care of. They took several months to locate an airbag and finally repair the ORC module. Once the vehicle was ready for pick up, they did not exactly walk us through the vehicle and new parts installed. The Jeep was in poor condition; it was left outside, uncovered, and paint is now peeling. Seatbelts do not spring back, dash lights are dim and steering is screeching, engine light is on. This took a total of 8 months.
I was driving down the interstate with my dad, when suddenly the air bag light came on. We checked the seatbelts and other factors, but it didn't turn off
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while at an intersection, the driver's side air bag deployed without warning. The contact drove the vehicle to Jeep of ft. Walton (541 mary esther cut off nw, fort walton beach, fl 32548, (888) 717-7554) where it was diagnosed and it was determined that the orc module failed and needed to be replaced. The vehicle was not repaired. The vehicle was undrivable. The manufacturer was made aware of the failure and informed the contact that the failure was not due to the recall. The failure mileage was approximately 184,000. Parts distribution disconnect.
While turning from a green light I was probably going maybe 5-10 mph both my driver and passenger airbags both went off and man those things hurt badly but there was no car collision or anything they just went off out of the blue and there was a lot of smoke and left my ears ringing and parts of the dash came apart
My airbag light was illuminating intermittently. It then remained on. I am an engineer and check the codes. A code 0066 was presented. I changed the left front impact module, but same code and warning light were present. I did observe a strange things while diagnosing. Starting the engine will allow the airbag light to illuminate, system check, then extinguish but a few seconds later, light returns. The code cannot be erased. If I stop engine and immediately restart, the airbag light will cycle as normal but then remain off. When this happens, the code can be cleared, but if I stop the engine, remove the key then reinsert the key and start the engine the airbag light cycles then remains on with the code present. If I do the restart procedure, it will again cycle and remain off. The ocm was subject to a recall, I did bring to dealer initially in 2015, but parts were not available. I was called many months later and a repair was made, but I was not given any paperwork to prove this. The car is perfect with only 124,000 miles on it. It is well maintained.
On 12/05/15 I received a recall notice for the airbags. I have called back several times and got no response. I believe this is a wide spred crisis and should be addressed right away.my neighbor recently had a crash and lost several front teeth because the airbag didn't deploy.
The contact owned a 2003 Jeep Liberty. While driving approximately 30 mph in rain, sleet, and snow, the vehicle suddenly accelerated to approximately 70 mph. The contact attempted to depress the brake pedal, but the vehicle did not stop. The vehicle slid across the interstate and crashed into the divider in the middle of the road. The air bags did not deploy. A police report was filed. The vehicle was towed and deemed totaled. The contact sustained injuries to the mouth area, back, and legs. The passenger of the vehicle received shoulder injuries. Medical attention was received. The dealer and manufacturer were not notified. The approximate failure mileage was 115,000.
The contact owned a 2003 Jeep Liberty. While the contact's son was driving 45 mph over a pothole, he lost control and crashed into a concrete wall. The air bags did not deploy. The contact sustained minor injuries and cuts to the lip and nose. Medical attention was not received. A police report was filed. The vehicle was towed to the contact's residence. An independent mechanic was contacted and came to the residence to inspect the vehicle. The mechanic deemed the vehicle a total loss. Affordable auto credit Inc (4568 gravois ave, St. Louis, mo 63116, (314) 353-6000) was contacted. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Jimmy britt Chrysler Dodge Jeep Ram (2054 us-441, dublin, ga 31021, (478) 200-3780) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. When the contact parked the vehicle in front of his driveway, the steering wheel air bag exploded with a loud noise and filled the vehicle with smoke. The failure occurred without warning or an impact occurring. The contact's husband sustained some burns on his left arm and left hand. Medical attention was not received. The vehicle was towed to ray brandt Chrysler Dodge Jeep Ram Fiat (504-363-1999, located at 1660 westbank expy, harvey, la 70058) where a NHTSA inspector came to the facility to inspect the vehicle. The contact was asked if the vehicle was involved in a collision and the contact replied with 'no'. the contact was not provided a report of the inspection. The vehicle was towed back to the contact's residence after the inspection. The contact did not know whether the manufacturer was notified. The vehicle was not repaired. The failure mileage was approximately 100,000.
The contact owned a 2003 Jeep Liberty. The contact stated that while driving at 65 mph, the steering wheel began maneuvering on its own and the vehicle ultimately crashed into a median. The vehicle's airbags failed to deploy upon impact. The contact suffered severe injuries including a concussion and bruising to his rib cage. The contact received medical attention on the scene and was taken to a hospital. A police was filed at the scene. The vehicle was destroyed and towed to an independent tow yard. The dealer was never notified of the failure, however, the manufacturer was notified and informed the contact that the failure was related to a recall under NHTSA campaign number 03V460000 (suspension). The failure mileage was 170,000. VIN-(xxxx) redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Arlington, TX, USA