This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This websiite is showing 0 recalls for my vehicle when entering in the VIN#, yet I know there were at least 3. so is this not a reliable resource or what? I found the recalls doing a car facts check, yet this government website says thete are none.
The contact owns a 2003 Jeep Liberty. The contact stated that upon inspecting the under body and frame of the vehicle concerning the suspension, the contact noticed that the rear control arm bracket fractured from the driver's side of the frame. There had been extensive rust and corrosion on the frame, the lower control arm and the rockers pertaining to the rear axle. The vehicle was not diagnosed by a dealer or an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
The contact owns a 2003 Jeep Liberty. While driving out of a parking lot, the lower ball joint failed and the front passenger side wheel detached from the vehicle. The vehicle was towed to the contact's home. The dealer (phillips Chrysler Jeep Dodge Ram, 3440 S pine ave, ocala, fl 34471, (352) 732-7577) stated that an unknown recall repair for the lower ball joint had already been completed by the previous owner. The contact was originally informed by the manufacturer's recall center that the vehicle was covered under an unknown recall. The contact had the vehicle towed back to the dealer where it was pending a repair. The contact was referred to the manufacturer, the federal trade commission, and her state attorney general's office. The failure mileage was 160,000.
Took my Liberty to my mechanic because it started making a horrible sound up front when ever I made a turn. Upon inspection my lower ball joints had disintegrated, crumbled into their hands. They could not believe how lucky I was that it did not break while driven. Nothing was holding it in or together. Come to find out there are recalls on both the upper and lower ball joints. I was never notified. I have had the lowers fixed and paid for with lifetime warranted parts. I need reimbursed for the lower $488.27. The upper ball joints also must be fixed on a separate recall that I was never notified of. Do these people have any idea how bloody and devastated an accident would be when your wheel shears off and there is no steering" it's called flipping the fringing Jeep over!!! not only is it unacceptable that I wasn't notified but I could have killed my father and others in an accident. My mechanic told me straight up if I had gone over a bump or turned I would have wreaked! I can not believe that there are other people that have had accidents with more damage or a full total of theirs and others are not being reimbursed for the entire damages. Thi fixed wrong the first time by the dealer, before their wreak. How is that not their responsibility" there is no excuse for any of those Jeep or mine not being fixed. These are straight up recalls something is wrong with this, really wrong.
The contact owns a 2003 Jeep Liberty. The contact stated that the front wheel hubs detached from the vehicle due to the ball joints failing. The vehicle was towed to the contact's residence by her husband. The vehicle was then towed to courtesy Chrysler Dodge Jeep Ram (1890 dogwood dr SE, conyers, ga) where it was diagnosed that the repair for NHTSA campaign number: 06V288000 (suspension) was not performed properly and needed to be redone. The vehicle was repaired, but additional damages from the wheel hubs failing would be at the owner's expense. The manufacturer was notified of the failure and initially informed the contact that the recall was completed in 2010; therefore, no further action would be taken. Later, the manufacturer informed the contact that they would cover the recall repair cost, but additional damages would not be covered. Case number: 33684169 was provided. The failure mileage was approximately 150,000.
- Atlanta, GA, USA
Search CarComplaints.com for these popular complaint phrases...
2003 Jeep Liberty. Consumer writes in regards to front suspension ball corrodes into knuckle of joint, immobilizing turning within the knuckle - causes ball welded to bolt to break off and steering failure. The consumer stated there were two recalls for the failure of ball joints, but the manufacturer one of the failures did not apply due the specifications of how the ball joint failed.
Good morning, I am trying to file a complaint about an accident my son had in his 2003 Jeep Liberty. While driving around a curve at a slow rate of speed the control arm on the front passenger broke causing my son to lose control of his vehicle and smash into a tree.resulting in major damage to the vehicle. And no being without a car for work. Please advise.
My mechanic got stumped on some suspension problems, and looked online for similar issues. What he came across was articles by consumer reports and auto trader about recalls with Jeep Liberty from 2003 to 2005 that will have rear suspension, specifically rear lower control arms problems, resulting in the tires loosening or even break away from the vehicle. I am not a mechanic, but what I have read fits the description of what my Jeep is doing, and the area of concern expressed by my mechanic. Even when the Jeep has not been recalled for this, "officially" I would like it looked into as the problem fits the recall description and model years. When I am driving it, it intermittently shakes from the backend, little fish tail motions. It happens at most speeds, but more noticeable when above maybe 25mph. (although it does it at slower speeds as well) it is nerve racking, and noticeable from passengers as well, as twice I've been asked by passengers, "whats wrong with your Jeep"" below on this page it is asking me for a date of "when did this happen"". that I don't know, its not something that happened overnight, its been steadily creeping up, getting worse. My mechanic made mention of it a few months ago. I have had no luck having this listed as a recall, despite what I mentioned previously that the problem fits the description and whats happening. I decided to fill this out to see if anything else could be found or done with the recall. Thank you
Takata recall I am steadily burning through front drive shaft assemblies where it goes into the transfer case. The bearing head keeps failing by throwing the bearings through the assembly, I have owed the vehicle for 2 years and have replaced it twice with the same parts failing. The part seems to just go with no warning and when the assembly comes apart it would leave the front shaft spinning since the Jeep has full time locked hubs which could cause it to go through the floorboard or send bullet type projectiles through the assembly metal which could damage other components
The contact owns a 2003 Jeep Liberty. While driving 5 mph, the contact heard a loud noise coming from the front driver's area. The failure occurred without warning. The contact pulled over to the side of the road and noticed that the ball bearing snapped and the wheel bearing was approximately 90% detached. The vehicle was towed to the garage and was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.
The contact owns a 2003 Jeep Liberty. The contact stated that there was an abnormal failure progressing with the upper and lower ball joints. The vehicle was not inspected and diagnosed by an independent mechanic or dealer. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
My front ball joints are about to fall apart, I was told I was lucky I haven't had a bad accident. I had to pay to replace front drivers side arm and ball joint. Right hasn't been done yet because I couldn't afford both, drivers side was $506. Then was told there are several recalls on this problem that I wasn't told about. I'm scared to keep driving and can't seem to get anyone to contact me.
The contact owns a 2003 Jeep Liberty. While driving approximately 10 mph in a parking lot, a loud noise was heard coming from the front of the vehicle and the front driver side dropped to the ground. There were no warning indicators illuminated. The contact exited the vehicle and discovered that the lower ball joint had pulled through the steering knuckle. The vehicle was towed to the contact's home. The contact mentioned that an independent mechanic drove the vehicle, but it was not diagnosed or repaired. The vehicle was serviced per NHTSA campaign number: 06V288000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 183,000.
The contact owned a 2003 Jeep Liberty. While driving 75 mph, the front driver side tire blew out without warning. The contact was the front passenger in the vehicle. The driver stated that the vehicle felt as if the front driver side of the vehicle struck the ground. The vehicle fishtailed and collided with the median, rolled several times, spun out, and landed on its roof. The driver side air bag deployed, but the passenger side and other air bags failed to deploy. The driver sustained two broken fingers on the left hand, contusions, left body side muscle soreness, and a concussion. The rear passenger occupant sustained a cut to the right arm and left leg and bruising. The middle rear passenger sustained minor bruising, and the driver side rear passenger sustained back injuries. All occupants required medical attention. A police report was filed. The vehicle was towed and deemed a total loss. The cause of the failure was not determined. The manufacturer was not notified of the issue. Several months ago, the vehicle was serviced per a ball joint recall and a possible control arm recall. The VIN was invalid. The failure mileage was approximately 131,000...updated 05/09/17
The contact owns a 2003 Jeep Liberty. While driving 5 mph, the contact heard a loud noise. The contact pulled the vehicle over to the side of the road and noticed that the driver's side ball joint was fractured. The vehicle was towed to an independent dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2003 Jeep Liberty. While the vehicle was in reverse, the driver heard a noise coming from the front passenger side. The contact noticed that the lower control arm pin was detached. The vehicle was taken to the dealer where it was diagnosed that the lower ball joint detached and both ball joints needed to be replaced. The vehicle was not repaired. The vehicle was repaired per NHTSA campaign number: 06V288000 (suspension); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2003 Jeep Liberty. While driving various speeds, the contact noticed an abnormal noise coming from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper ball joints in the front of the vehicle needed to be replaced. The vehicle was not repaired. The contact was aware of NHTSA campaign number: 12E047000 (suspension), but the VIN was not included. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 93,000.
The contact owns a 2003 Jeep Liberty. The contact stated that the upper ball joints on both front sides of the vehicle were damaged. The vehicle was taken to the dealer, but was not repaired per NHTSA campaign number: 09V119000 (suspension). The manufacturer was notified of the failure. The failure mileage was 160,000.
A D V E R T I S E M E N T S
- San Antonio, TX, USA