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10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
12 / 1
Average Mileage:
31,345 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Liberty suspension problems

suspension problem

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2003 Jeep Liberty Owner Comments (Page 9 of 14)

« Read the previous 20 complaints

problem #108

Sep 162006

Liberty 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Nothing has happened yet, that's the problem. I called a local Jeep dealer when I got the notice for the recall on my 2003 Jeep Liberty, that was in September '06, I was told that I would receive a call in 1-2 weeks when the parts were in, well, it's almost 2 months later and still no call.

- Warwick, RI, USA

problem #107

Nov 072006

(reported on)

Liberty 6-cyl

  • miles
Safety recall F23-lower ball joints 2003 Jeep Liberty. The dealership stated the parts would not be available for at least three weeks, and then the consumer would be placed on a waiting list.

- Fort Lauderdale, FL, USA

problem #106

Nov 152006

Liberty 4WD

  • Automatic transmission
  • 67,000 miles
: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall # 06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Oxon Hill, MD, USA

problem #105

Nov 162006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 42,000 miles

A D V E R T I S E M E N T S

: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall # 06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Goodview, VA, USA

problem #104

Nov 152006

Liberty 4-cyl

  • Automatic transmission
  • miles
Received a F23 safety recall notice 11/13/06. Called stiver Jeep in lexington, SC to schedule an appointment to bring 2003 Liberty in. They put me on a waiting list of approximately 3 - 4 weeks. This is unacceptable. I called saluda motor sales in saluda, SC, and they will fix my car on Monday, 11/20. The man at stivers talked as though this recall is no big deal. It is a big deal. My pregnant daughter is driving this car everyday.

- Gilbert, SC, USA

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problem #103

Nov 152006

Liberty 6-cyl

  • Automatic transmission
  • 49,000 miles
: the contact stated the NHTSA recall #06V288000, regarding the lower ball joints would take ten days for the service dealer to obtain the parts. The contact expressed this was too long to wait for such a safety issue to be addressed and the manufacturer was unable to assist the contact to get the work done any quicker.

- Pembroke Pines, FL, USA

problem #102

Nov 112006

Liberty 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall # 06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- San Juan, PR, USA

problem #101

Nov 152006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 42,000 miles
: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Millstadt, IL, USA

problem #100

Nov 072006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 40,000 miles
: the contact stated a NHTSA recall letter #06V288000, regarding the suspension: Front: Control arm: Lower ball joint was received on 11/07/06. The service dealer was contacted, who suggested that the parts department needed to order the part. The parts department expressed to the contact that the recall parts were on back order, and it would take 4 to 5 months to get the part. The contact expressed concern because the defective part could create a dangerous situation if the lower ball joint fractured. The contact planned to file a complaint with the manufacturer after filing a complaint with the NHTSA.

- Wheaton, IL, USA

problem #99

Nov 132006

Liberty

  • Manual transmission
  • miles
I have a 2003 Jeep Liberty for which I heard re: Recall some months back. I inquired at my dealership in Aug ( greenbriar Jeep) and was told I would get a notice. Well, I did receive notice 11/12. When I called dealer today 11/13, I was told they did not have parts, and the parts were already 2 weeks behind. If this is a safety issue there should be enough repair kits for all vehicles involved. Is there anyway of expediting this repair? I am very concerned with this kind of delay where safety in driving the vehicle is in question. Respectfully submitted, M. sherman.

- Chesapeake , VA, USA

problem #98

Nov 142006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 28,100 miles

A D V E R T I S E M E N T S

I was contacted by daimler Chrysler regarding a safety recall (F23) for lower ball joints on my 2003 Jeep Liberty. I followed the recall directions and contacted my local dealer (steve white motors) to schedule a repair. I was told that my repair would need to wait 10 weeks due to the rationing of repair parts to the dealers by daimler Chrysler. I then contacted the "help" number for daimler Chrysler provided by them on the recall notice. I was told that aside from having my vehicle inspected there was nothing they could do because there wasn't another dealership within a 20 mile radius from my home, nor could they provide the repair part any sooner. The recall notice indicates that the fault in the part "can cause the ball joint to...separate. Ball joint separation can result in a loss of steering control and could cause a crash without prior warning." And now I'm told to wait 2 and 1/2 months before this condition can be corrected. That's 2 and 1/2 months of jeopardizing my wife's and my safety. That is unacceptable to me and should be to both daimler Chrysler and you.

- Conover, NC, USA

problem #97

Nov 132006

Liberty 4-cyl

  • Automatic transmission
  • 55,000 miles
: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Jacksonville, FL, USA

problem #96

Jan 022004

Liberty 4WD 6-cyl

  • Manual transmission
  • 74,000 miles
Ball joint failure three times. Emergency brake on five speed never has worked properly. Replace engine at 70,000. Now the card end joint for the four-wheel drive is not working correctly. My biggest complaint is the ball joint failure for the third time. This issue also causes chain reactions in the tires I have had three sets of tires wear uneven and I wrote the company the first time to complain and got no response. I use my Jeep to make my income and do not trust it any more. I do not recommend this vehicle to any one and will not pass it on to any family member.

- Elk, WA, USA

problem #95

Nov 132006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 38,000 miles
: the contact stated a NHTSA recall letter was received, #06V288000 regarding the lower ball joint. The parts needed to repair the vehicle were not available at the local dealership.

- Philadelphia, PA, USA

problem #94

Oct 252006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 27,000 miles
: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall, # 06V288000, regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Massapequa Park, NY, USA

problem #93

Oct 252006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 27,000 miles
: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall, # 06V288000, regarding the front lower ball joint. The vehicle was not included in the recall due to the VIN.

- Massapequa Park, NY, USA

problem #92

Oct 122006

Liberty 4WD

  • Automatic transmission
  • miles
: the contact stated a NHTSA recall letter was received # 03V460000 regarding the suspension:front:control arm:lower ball joint. The vehicle was taken to the dealer for recall work, however the dealer stated that they were unable to perform recall work on a timely matter due to the manufacturer's inability to receive spare parts. The manufacturer was notified and confirmed the statements made by the dealer adding that they were awaiting for 3500 back log parts for recall work. The vehicle was currently going onto the 5th week of the waiting list. Updated 12/15/2006 - the repairs have been completed.

- Stowe, VT, USA

problem #91

Nov 132006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 63,200 miles
: the contact stated the service dealer was unable to make recall repairs for recall F23 for the suspension: Front: Control arm: Lower ball joints, due to the manufacturer refusing to send replacement parts.

- Acme, PA, USA

problem #90

Nov 092006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 62,000 miles
: the contact stated a NHTSA recall #06V288000 regarding suspension: Front: Control arm: Lower ball joint letter was received on 11/06/06. On 11/09/06, the dealer was contacted who determined the contact would have to be put on a waiting list because the replacement parts were unavailable. The manufacturer was contacted that same day, who offered that there could be other dealers with shorter waiting lists. The contact was given a list of other dealers in the area. The contact expressed concern because the recalled component could pose a serious risk if the lower ball joint fractured. Updated 1/29/2007 - ball joint replacement was completed on 1/7/2007.

- Montrose, PA, USA

problem #89

Nov 082006

Liberty 4WD 4-cyl

  • Automatic transmission
  • 23,000 miles
: the contact stated a recall letter #06V288000 was received regarding the lower ball joint. The parts needed to repair the vehicle are not available at the local dealership.

- Orrtanna, PA, USA

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