This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 18V278000 (suspension). The contact called South pointe Chrysler Jeep Dodge Ram at 918-584-1481 (located at 9240 S memorial dr, tulsa, ok 74133) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect for both recalls. Consumer stated the safety recall on the rear lower control arms could be defective due to excessive corrosion eventually resulting in cracking.
The contact owns a 2004 Jeep Liberty. The contact took the vehicle to chapman Dodge Chrysler Jeep Ram (3800 N 89th St, scottsdale, AZ 85251, (480) 424-3559) to be repaired per NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 18V278000 (suspension). After the vehicle was inspected by the dealer, the contact was promised a call back. The contact stated that his calls had not been returned in over three weeks. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2004 Jeep Liberty. The contact stated that the recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) was received in May 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/6. updated 3/28/2016
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and the dealer stated that the frame had extensive rust and needed to be replaced by the contact to receive the recall repair. The dealer refused to supply the oem trailer hitch unless the contact replaced the framing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 7/21/15
- Brunswick, GA, USA
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The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/22/15 updated 10/11/2017
2004 Jeep Liberty. Consumer writes in regards to trailer hitch reimbursement. The consumer stated he has been waiting over a year, for reimbursement. Recall # 13V252000.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact was concerned about the length of time it was taking for the recall repair. The contact wanted the recall repair completed as soon as possible. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact stated that the recall notice for NHTSA campaign number 13V252000 (fuel system) was received in January of 2014. The dealer was contacted on multiple occasions and was informed that the part needed to repair the vehicle was not available and no estimated time for receiving the part could be provided. The VIN was not available. The contact had not experienced a failure....updated 05/14/15 the consumer stated the vehicle was repaired. Updated 05/26/15
The contact owns a 2004 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 03/17/15 the consumer stated the part was installed on Feb 19, 2015. Updated 03/23/15.
All problems happened on city streets no more than 15/20 miles per hour, I cannot imagine what would've happened on the freeway. 1) since October (do not recall date) the fishtailing has happened 2 times like it was on ice. 2) once slid to the left almost 1/2 circle; 3) spinning and not advancing/going forward has happened many times even before the first fishtailing incident (for a few years now) and it happens going up a hill or when trying to go forward after stopping on stop/light, the tires spins.
The contact owns a 2004 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Recently I heard on the news that only 3% of recalls have been repaired. Fyi. On 10/22/ 14 I called sea view Jeep in ocean, NJ for recall repair. I was told since I didn't buy my Jeep from them I would be put on a list as they were doing repairs their customers first. Thinking, I called Chrysler Corp.on 10/23/14 and spoke with [xxx] who made a 3 way call to sea view and confirmed my conversation that I would have to be put on a list. [xxx], from Chrysler Corp, set up an appoint with another dealer who accommodated me very well. Still being on sea view list since 10/22/14, I still have not been called. I being a senior citizen living on social security and a very small pension, bring this incident to your attention in the event there is a whistle blower reward due me or at least a reward from Chrysler corporation. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)....updated 05/14/15 updated 10/22/15. Updated 9/7/2017
The contact owns a 2004 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact stated that while installing an oem towing hitch, as directed under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure), an unknown component connected to the towing assembly became fractured and prevented the recall repair from being able to be performed successfully. The manufacturer and the engineering department were contacted and advised that it was possible to repair the vehicle. The approximate failure mileage was 107,801.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2004 Jeep Liberty. Consumer writes in regards to NHTSA recall and lack of parts. 13V252000.* ld the consumer stated it has been more than six months, since the recall was announced.
2004 Jeep Liberty. Consumer writes in regards to vehicle recall due to possible gas tank leakage and potential fire in a low level collision. The consumer stated after the vehicle was inspected, it was determined Chrysler would not complete the recall repair, due to what the industry called level 5 corrosion. The dealer gave the consumer a $3,146.35 estimate to repair the vehicle, before they would perform the recall.
A D V E R T I S E M E N T S
- Sapulpa, OK, USA