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10.0

really awful
Crashes / Fires:
9 / 3
Injuries / Deaths:
10 / 0
Average Mileage:
93,585 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Liberty suspension problems

suspension problem

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2004 Jeep Liberty Owner Comments (Page 2 of 6)

« Read the previous 20 complaints

problem #83

Dec 262015

Liberty

  • 87,000 miles

A D V E R T I S E M E N T S

Front passenger side, lower ball joint has failed (again) even after replaced by recall # 06V288000... taking a left hand turn on a city street and it blew out, thankfully I was able to pull over into a bus stop. Dealership is refusing to cover them under warranty. NHTSA action number :EA06008

- Somerville, MA, USA

problem #82

Sep 272015

Liberty

  • 135,000 miles
Vehicle was in motion on city street, turning a corner at approximately 20 mph the front end suspension: Control arm snapped/ disconnected from the lower ball joint. Axle shaft assembly/ cv drive shaft broke. Cost of repair $1500

- Ocean Ridge, FL, USA

problem #81

Oct 022015

Liberty

  • miles
My 2004 Jeep Liberty was a recall which I took to Chrysler for to get repair for front and back suspension and repair and gasoline tank apparently when I got my vehicle back oil was leaking all over the engine I took my vehicle back 2 days ago to be told that the could not help me their was no oil leaking when I brought it in they refuse to assist me with the problem can you please help

- Bronx, NY, USA

problem #80

Oct 022015

Liberty

  • 117,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Liberty. The contact stated that while driving at 40 mph, the rear passenger side of the vehicle veered to the right. As a result, the contact crashed into an embankment. The air bags did not deploy. The contact sustained mild injuries to his left waist, but did not seek medical treatment. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was not included in NHTSA campaign number: 12V085000 (suspension). The failure mileage was 117,000.

- Newark, DE, USA

problem #79

Feb 132013

Liberty

  • 120,000 miles
The contact owns a 2004 Jeep Liberty. While driving approximately 30 mph, the rear passenger side of the vehicle nearly encountered the ground. The vehicle was taken to an independent mechanic, who replaced both rear lower control arms. The manufacturer was notified of the failure and informed that the vehicle was not included in NHTSA campaign number: 12V085000 (suspension). The approximate failure mileage was 120,000.

- Ohmaha, NE, USA

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problem #78

Jul 312015

Liberty

  • 143,000 miles
Heard some kind of pop, then some grinding when holding the brake down and turning the wheel. Took car to my regular mechanic. They found all 4 ball joints boots perforated & handed me a recall notice for lower ball joints only that was from Sept. 2006. I purchased the vehicle Jan. 2006 & never rec'd this recall. Even when I went to the dealer for the fuel tank recall on 7/11/15, they didn't notify me of it. I went on moparownerconnect.com & it shows this recall as repaired, which obviously isn't possible. According to audomd.com there are several issues related to this vehicle through different manufacturers. I have an appt. Set up at the dealer next week & depending on what they say about fixing all the ball joints and checking for other safety concerns, I may be sending in another complaint.

- Holiday, FL, USA

problem #77

Aug 012015

Liberty

  • 130,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V085000 (suspension) and 13V252000 (fuel, gasoline, structure) however, the part was not made available. The contact stated that while driving approximately 20 to 25 mph, the engine stalled. The vehicle did not restart. The vehicle was not diagnosed or repaired. The approximate failure mileage was 130,000.

- Prospect Heights, IL, USA

problem #76

Jun 162015

Liberty

  • 137,000 miles
The contact owns a 2004 Jeep Liberty. While the vehicle was in reverse, the front passenger side tire, wheel, and ball joint detached. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joint fractured and needed to be replaced. The vehicle was not repaired. The contact also stated that the rear suspension would not engage. The manufacturer was not made aware of the failures. The failure mileage was 137,000.

- Middlebury, CT, USA

problem #75

Dec 042014

Liberty

  • 144,078 miles
While pulling into a parking lot, the left lower ball joint separated and destroyed itself, the left upper control arm, the left cv joint and the alignment. Had we been traveling at highway speed we would have been in a severe accident. This problem was covered under a previous recall however we were never notified of this at the time we purchase the vehicle and was told that the recall has been closed with no recourse for reimbursement for the repairs done and no recourse to have the other side repaired.

- Shallotte, NC, USA

problem #74

May 132015

Liberty

  • miles
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 06V288000 (suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Cicero, IL, USA

problem #73

Nov 192014

Liberty 4WD 6-cyl

  • 150,000 miles

A D V E R T I S E M E N T S

Vehicle vibrates at any speed and worsens upon braking. Have had alignment done 3 times and alignment keeps failing. Tires are all new. Have had the camber and casters replaced in front, did not help vibration. Brakes have been replaced, vibration persists. Vibration is so powerful upon braking that sterring wheel bounces out of my hands. The vibration when driving sounds like I have a flat tire.

- Byron, NY, USA

problem #72

Mar 172015

Liberty 6-cyl

  • miles
Passenger side rear lower control arm rusted through and broke in half. Jeep almost lost control and started to sway in the rear.

- Indianapolis, IN, USA

problem #71

Mar 052015

Liberty

  • 219,000 miles
The contact owns a 2004 Jeep Liberty. The contact stated that while driving approximately 70 mph, the vehicle began to wobble and vibrate. The contact indicated that when reducing the vehicle speed, the wobbling and vibration increased. The vehicle was taken to the dealer who diagnosed that the rear lower control arm, ball joints and bushings were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 219,000.

- Salt Lake City , UT, USA

problem #70

Jun 132014

Liberty 4WD 6-cyl

  • 120,000 miles
My brake lights keep burning out, I have replaced the entire light housing on both sides and now the passenger side brake light has burned out 3 threes times again and the socket that houses the light bulb is burned again after replacing the entire unit last summer.also epecially when it is cold my car doesn't feel like it has any suspension, it makes noises when ever I go over a bump, I have complained about this ever since I bought car brand new to the dealer and they told me nothing is wrong.

- Pasadena, MD, USA

problem #69

Jan 072014

Liberty

  • 63,230 miles
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at 5 mph, the vehicle made an abnormal noise when driving over a bump. The failure recurred multiple times. The vehicle was taken to the dealer. The technician diagnosed that the upper ball joint needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 63,230.

- Wilimntgon, NC, USA

problem #68

Jan 152015

Liberty

  • 165,000 miles
The contact owns a 2004 Jeep Liberty. While driving at an unknown speed, the vehicle slid from left to right without warning. In addition, the vehicle jerked and failed to accelerate over 40 mph. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 12V085000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 165,000.

- Atlanta , GA, USA

problem #67

Dec 022014

Liberty 6-cyl

  • 154,000 miles
This vehicle is giving me a bunch of problem in the suspension, the first problem is with the front wheel ball joints which is a recall, I took it to the dealer and they said it was fixed years ago but how can it be fixed and still defective? they accept the condition and were willing to repair but only the lower ball joints but they said I have to pay for the upper ball joints which is over $1000, I did not do it and the car drives very unsafe, there is a heavy vibration in the wheel when driving over 30 miles, also the back tires got worn out every 2 months and I have to change them and they said will call me when the part from the fuel tank will be available to change it but hasn't happen yet in more than 5 months.

- Doral, FL, USA

problem #66

Jan 032015

Liberty

  • 164,000 miles
The contact owns a 2004 Jeep Liberty. The contact stated while having maintenance performed by the dealer, the technician notified the contact that the front and rear control arms and ball joints were corroded. In addition, the contact mentioned that the power steering and gasket valve covers had to be replaced multiple times for a recurring failure. The manufacturer was not notified of the failure. The approximate failure mileage was 164,000.

- Austin, TX, USA

problem #65

Oct 132014

Liberty 6-cyl

  • 76,000 miles
All problems happened on city streets no more than 15/20 miles per hour, I cannot imagine what would've happened on the freeway. 1) since October (do not recall date) the fishtailing has happened 2 times like it was on ice. 2) once slid to the left almost 1/2 circle; 3) spinning and not advancing/going forward has happened many times even before the first fishtailing incident (for a few years now) and it happens going up a hill or when trying to go forward after stopping on stop/light, the tires spins.

- Bay Point, CA, USA

problem #64

Nov 082014

Liberty

  • 122,000 miles
The contact owns a 2004 Jeep Liberty. The contact stated that while driving approximately 30 mph, the front lower ball joint fractured and an abnormal noise emitted from the front of the vehicle. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The contact believed that the failure was directly related to NHTSA campaign number: 12V085000 (suspension). The manufacturer was made aware. The failure mileage was 122,000.

- Deer Park, TX, USA

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