This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2005 Jeep liberty renegade, there was recall issued (N46 Trailer Hitch recall) I contacted Chrysler Customer Care. they sent me this, [XXX] Hello [XXX] Thank you for contacting Jeep Customer Care. We have received your email stating you are about to purchase this 2005 Jeep Liberty and understand your concern with a recall that has not been completed. We are happy to look into this for you. After review of the vehicle information we have found that the N46 Trailer Hitch recall has not been completed. Jeep attempts to perform recall repairs regardless of the vehicle age or the recall issue date. Any authorized dealership will be happy to repair the vehicle within the terms of the recall at no charge to you. Please contact us at [XXX] if you require additional assistance. Best wishes, [XXX] Jeep Customer Care I contacted Pine Belt of Lakewood NJ and got this response [XXX] Wed, Jan 19 at 1:13 PM We can not work on this vehicle at this time because we are not taking new customers. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Front lower ball joint on right side has fell out twice, 8 months apart. Both times the vehicle was in motion, going less the 20 mph. Road conditions were dry, and on on regular paved road. I was driving straight on the road both times. The first time it broke, it cause my wheel to break and flatter my tire, second time it damaged my wheel but didn't not bust through it. Motor mounts have broke 2 times as week 1 week after repaired it broke the 2nd time. Transmission mount has also broke.
The steering got hard and felt like the ball joint on the control arms lock up ; the door locks cycle continuously and now driver door, left rear passenger door and back tailgate will not open, horn will not blow, radio will not work, and interior lights won't work. The steering problems happen while driving on highways and when making turns of any kind the slightest movement of the steering wheel will car is moving makes erratic navigation in anything other than a straight path. The door locks cycle on and off while driving and also not moving and without the car being started and is as rest without key inserted in the ignition cylinder. I am fearful for my grand children to ride in the car with me and very concerned of a failure that may jeopardize their safety.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact called route 46 Chrysler Jeep Dodge at 973-339-7752 (located at 1655 us-46, little falls, NJ) and scheduled a diagnostic appointment. When the contact arrived at the dealer, the technician stated that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect. * the consumer stated he finally had the part installed on 09/18/18.
- North Caldwell, NJ, USA
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This vehicle was purchased new and has less than 140,000 miles. #1-it has corrosion on the outer body panels that is starting to go into the frame. The corrosion has caused numerous cuts, scrapes and damaged clothing as you get in and out of the vehicle. #2- I started smelling antifreeze but you couldn't see any leaks unless it was parked downhill so I took it to the shop for diagnosis. After several test they found it to be the head gasket. #3- I also have issues with the drivers side seat belt staying latched. You can be driving along and it will just release and it takes awhile to get it to latch back. #4-it wouldn't let me select the option to talk about the window regulators that just all of a sudden decide to work by themselves. I've had several people discuss these issues with me and I'd not seen any issues until lately, regardless of how significant anyone thinks these issues are I've worked in the auto industry long enough to know that the maker should stand behind their product regardless of the significance or age of vehicle.
It's rusting under my Jeep, the brakes and brake lines are rusting at an alarming rate and the undercarriage is rusting fast. I was driving when my rusty brake line broke..I I am still paying for this Jeep. And I heard of the gas tank having problems.
Seat belts do not retract doors on the bottom are rusting out along with the window drains paint is bubbling on the side wells.this car is garage kept!we have read about it auto guide.com
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V085000 (suspension) and 13V252000 (fuel system, gasoline and structure). The parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We received the notice about the gas/fuel tank potential to catch fire, we took our vehicle to the dealer. The dealer explained that we have too much corrosion on our vehicle to be repaired. The cost to repair exceeds the value of the vehicle, currently we are still driving with a vehicle that may catch fire. We contacted Chrysler as we still are paying off the vehicle, we where given the run around until finally one associate told us simply, they will not help you. Prior to this recall notice we have constantly had issues when filling up with gas and the gas would leak out in large quantities instead of shutting off. We replaced the oil pan recently after it rusted out, we are about to replace to transmission fluid pan as that is about to rust out, the transmission lines are also rusting and corroded. Our Jeep may be an 05 but it looks as if its brand new rolling off the line, we take care of our vehicle. We are informed consumers and know there is a recall for Chrysler failing to fix the fuel tank explosion issues, when we looked up the VIN for our vehicle it was not showing that it is one of the one's being recalled. Our vehicle was not repaired and we should be included in this recall. We want to know if our vehicle will be included in the recall. We still have all the paperwork from visiting the dealer. When we took the vehicle up for the recall, the dealership told us that Jeep has issues with rust to begin with and that it is a known issue that has yet to be corrected.
The contact owns a 2005 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.
The contact owns a 2005 Jeep Liberty. The contact stated the cv and the lower ball joints under the vehicle fractured causing the water reservoir and fender to fracture. The vehicle was towed to the dealer and the technician stated that there was a recall related to the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure.
Driving on the interstate near fort worth the left rear window just fell down the door. It distracted me and I almost crashed into a guardrail because of the sudden pressure change in the car. I sorta panicked since the baby in the back seat began crying since the window was on her side in the back seat. After contacting several Jeep owners, I have found out that this is a common problem with the windows on Jeep and it has already happened to the right side window last year. I used a zip tie to keep the window up. I saw a youtube vidio on how to do this. Since the right side window has a zip tie holding it up I no longer use that window. I think that Jeep should consider recalling this problem since eventually someone is going to get hurt because of this problem.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. In addition, the contact stated that the frame was rusted. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Jackson, NJ, USA