This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was coming home the day before the holiday. It was a busy day around 4:30 pm. I began heading down the heel and the car just turned off. I was unable to restart, steer, brake or control any aspect of the car. Unfortunately when the car stopped, it threw me forward into the dash. Fortunately, the gentleman that was in front of me saw me waving and yelling I couldn't stop and risked his life by pulling in front of the oncoming traffic to allow my car to continue soaring down the hill. Once I reached the bottom of the hill, my vehicle came to rest between two lanes of a four lane road. Mind you this road has hills coming from both ways. Fortunately again, a tow truck driver came along and stopped traffic until he could safely tow me into my driveway (free of charge). When I tried starting the vehicle again it ran like it was about to blow up and rattled something terrible. I contacted Chevrolet and they explained that they had never heard of any such situation regarding my type of vehicle. However, as the stories began spilling into the media, it was like reliving that moment over and over again, but unfortunately for some their situation didn't turn out as well. How long will this major motor company be able to risk human lives just to make a profit. Why don't they just admit that they used defective parts to make a big profit and it has now back fired.
I went to start my Jeep and it caught on fire under the hood. Also, it sometimes doesn't start, when it does and I'm driving, it stalls in the middle of traffic. This happens when I'm in the middle of making a left turn and I'm afraid I'm going to get hit! it mostly happens when it's raining or a lot of moisture in the air. It pulls and hesitates while I'm driving as well. My insurance paid for the damage when I had the fire, but I'm now learning that it's a big issue with Jeep. I have 3 children and I'm afraid for their safety. I can't afford a new vehicle.
We purchased our Jeep Liberty in 2005 and since then the window regulator as failed in every window at least 2 times and in a couple of them 3 times. We have spent hundreds of dollars getting them repaired and they continue to break. My wife was driving today traveling around 50 mph and the front right passenger window fell into the door. I contacted Chrysler and they won't do anything. I believe this problem to be extremely pervasive around the country and Chrysler refuses to issue a recall. Please help.
Received recall notice on my Liberty. Went into local service dealer as they stated recall was due. Dealer then stated they had no parts, no technical data or guidance on this particular recall. Additionally, if this vehicle sits for over two days will not start (battery dies). Multiple batteries installed, charging system, no known electrical shorts or errant computer codes. Chrysler will not address issue because it is out of warranty.
I have had numerous problems starting my Jeep. Every time I have this problem I take it to dealer to find out it is the same thing everytime. I'm told it is the ignition actuator switch. There I'd a little pin in it that if you put your key in slightly the wrong way you can break one of those pins. I have had this fixed and then I have no problem starting my Jeep for a while. Well then it all happened again the other day. Again it was the ignition actuator switch. I have read a lot of places and my dealer has told me that this is a very common problem in these Jeep. I really feel there should be a recall on this product and a better replacement should be available. I'm sick of spending $100 on this part every year or two.
Fuel was leaking out of the fuel filter head at the fuel heater electrical connection. The plastic around the fuel heater connecter had scorch marks. Vehicle stalled while pulling out of the garage due to air pulling into the fuel system through the electrical connection. Known issue for this vehicle type/model. Possible fire hazard and stalling potential. Have to replace the fuel filter head.
Driving 2005 Jeep Liberty crd (turbo diesel) on highway and engine cut out completely without any warning. All dash lights flashed on and off, asd light remain illuminated. Coasted to shoulder. Engine would not start. Towed to dealership, they replaced fuel pump fuse. Claimed they could find no cause for the blown fuse. Exactly the same asd cut out repeated over next four months, once more at highway speed, once in parking lot. Different fuses blown and replaced each time. Finally dealer traced to frayed wiring in engine compartment. Taped wires, no further asd cut outs. Technician stated he would never drive a Liberty outside of city as wiring harness routinely frays due to tight fit over mental body and components in original construction. Claimed very common and very difficult to find or correct as most wiring is inaccessible behind body panels. Claims Jeep is well aware, he claims entire harness should be replaced with longer harness and thicker insulation. Extremely dangerous as cut out is instantaneous and occurs without warning.
I've been made aware of the possible recall regarding the fuel tanks - and I always have a gas odor in my car. It is usually much stronger after I fill my tank but I always have a gas odor. Also I have the passenger back window down like many other owners.
TL - the contact owns a 2005 Jeep Liberty. The contact stated that all four windows would open independently and without warning. The vehicle was taken to dealer. The technician stated that the window actuator broke and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 70,000 and the current mileage was 90,000. Kmj
Jeep will not start, dealer claims is a broken steel piece in the ignition in the steering column. The car has not had a accident or any other damage. Contacted Jeep corporate and they refuse any help due to mileage and age dealer cost for repair will be approx $700 for used. Need to replace the whole steering column. A new one will be approc $1300 and the part is not available and they have no estimated time of getting new part. They quoted it could months. This will be third time in less than 3 years the car is in the dealer for not starting. Each time it is a different repair. The steering column is not damaged.
Window regulator on rear driver's side door failed. Regulator failure prevented the rear driver's side door from opening and made the door inoperable as an exit.
This is the fourth time that I have had a window regulator problem. The second time on the same window. I have heard that it is caused from overuse but the only window regulator that has not yet needed to be replaced is my driver window which is the one I use the most! this obviously has nothing to do with it. It is simply a faulty part that they do not feel is significant enough to find a permanent solution for. I fear that it will happen when I am on vacation or something and a storm will ruin my car without my knowing or my car will be "broken" into or even stolen. I know there are many other people with the same issues happening multiple times but not everyone knows to report it. I hope that enough people complaining about the same faulty part will make them do something about it.
1) wiring harness failed--rear lights not operable/functional. Vehicle crash possible because car not visible by other drivers at night. 2) gear shift sticks causing inability to put car in park. Roll-away imminent. Causing crash.
The left oxygen sensor wiring harness contacted the exhaust pipe and burned the harness. They is a recall on this for 06 Jeep Liberty I would like mine to be included in this 06 Jeep NHTSA campaign number: 06V036000.
While driving down the interstate, I heard a clunk. My back window behind driver had slipped down. I called my personal mechanic, not dealer, and he diagnosed it over the phone as the regulator. He told me it was common in Jeep. While at the mechanic's, another customer said her father's Jeep had done the same thing. The mechanic told me to be glad that my window did not break. I was charged to replace the regulator $300. I have no children and my back window is never used. Too many people have spent hundreds of dollars for this repair. This is definitely an inferior product and should be recalled. Customers should not be expected to pay for this repair. I only hope I can get rid of my Jeep before I have another window regulator fail!!!
I have had to replace both back passenger window systems. Both went down with seemingly no cause and it cost hundreds to repair each. No one ever rides in the back of my car. This should not happen, but I understand it's common in these vehicles. Should not be allowed by consumer protection.
The rear window on the driver's side fell down for no reason. I pressed the switch it did not move. I pulled it up by hand but it would fall right down. I took it to the Jeep dealer thinking it would be under warranty but they charged me. Two years later it happened again on the same window. I paid for it again. Since, they fixed it last time they scratched the glass and I cannot open the door from the inside. I am single and 99.9% of the time I am the only one in the car. The window does not even get used and it fails. The window was not used once since the second replacement and it has failed again for a third time. The second time I was at the Jeep dealer to have it replaced the service advisor even said to me that this happens all the time on these vehicles. Well, then why isn't something being done about it? when you read the internet you will find that all Jeep Liberty's from 2002 to 2007 have this problem. The part was not engineered correctly and does not hold up. The part is clearly defective. You will be driving along and all of a sudden you hear air rushing in behind you. Chrysler needs to be forced to fix it because otherwise, they will not do it. They knowingly sold a defective product which is fraud and it is illegal. Your Jeep is never secure and is unsafe. I travel into the city every day and have to fear that when I walk out my window will be down and I will be robbed or someone can just reach in and get in my car because the window is down and kill me, attack me or rob me. This does not even include the numerous other problems: Belt tensioner defective, ball joints bad, rear window not working, roof rack lose and faded, windshield leaking, electrical issue, horn stuck on just to name some of the problems I have experienced. Every year or two Jeep expects you to pay hundreds of dollars to have a defective part fixed.
The contact owns a 2005 Jeep Liberty. The contact stated that the vehicle failed to start after several attempts. The vehicle was then towed to a local mechanic where he was advised that the ignition switch and steering column would need to be replaced. There was no electrical current passing through the starter and the mechanic advised that there were aluminum pieces that fractured in the steering column and caused the failure. The vehicle was not repaired because the parts needed were on backorder. The contact believed that the manufacturer was ignoring the issue which he stated was a severe safety issue. In addition, the contact stated that the transmission was replaced twice since owning the vehicle. The failure mileage was 85,100. The VIN was not available.
A D V E R T I S E M E N T S
- South Boston, VA, USA