This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When filling the fuel tank, the pump does not automatically turn off. Resulting in fuel spraying all over operator, Jeep, and pavement. I have read many other similar complaints, is Chrysler going to step-up and recall this potentially dangerous problem before someone is seriously injured?
I went to allen samuels about the gas tank and I did not get the hitch I needed. The advisor [xxx] said I needed a request from Chrysler. Help information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Filling up the fuel tank, the automatic fuel dispenser does not stop allowing fuel to spurt out. I lose about 1/4 -1/2 gallon every time. I slow fill to help alleviate, but it doesn't always work. Consistent fuel spills on the pavement and side of vehicle. Also gas smell inside vehicle after filling up.
Over time, the automatic shutoff on fuel pumps at gas stations began to not shut off until after a significant amount of fuel had spilled out (up to a half gallon). At first, I thought it may be the design of different pumps, so I experimented with different stations. I found that no matter what style pump or station I am at, this continues to occur. I have had to resort to estimating how much gasoline I need based on my gage prior to turning the vehicle off. Another option is to underestimate and never really have a full tank. I have found that severely slowing the pump down toward the end of what I think is the amount of gasoline I need for a full tank will usually (but not always) get the pump to shut off in time prior to overflowing. Although I have gotten better at estimating, there are still times that gasoline overflows. Aside from a fire hazard on the vehicle and on the ground at the pump, the gasoline can cause body damage over time. This has nothing to do with attempting to "top off" the tank after the pump shuts off. There is no top off room with this vehicle. I have had other vehicles that could take an extra gallon or more after the automatic shutoff, but this one does not. After looking at several forums and other online posts, I discovered that there are many other owners who have experienced this problem. I contacted Chrysler, left my information with them to be processed, and was told I'd be called back. They called back and left a voicemail saying that they would not be taking any action to fix it and that I could call back if I had any questions. I called back and could not get the agent that worked on my claim to call me back.
I've been made aware of the possible recall regarding the fuel tanks - and I always have a gas odor in my car. It is usually much stronger after I fill my tank but I always have a gas odor. Also I have the passenger back window down like many other owners.
- Brooklawn, NJ, USA
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When I fill the gas tank, I get a back splash of gas once the tank is full. Cannot use the automatic shut off on the gas pump. I have to estimate as close as I can how much gas I can put into tank. If I over estimate, gas back splashes out and spills out onto pavement, onto me and vehicle. Very concerned about safety of gas tank and the risk of gas igniting.
My Jeep Liberty 2005 has always since new splashed gas back from tank when filling up. I didn't know others had this problem until I read this complaint page. It did it new and has continued to splash back alot of gas onto the body of the car and on the pavement in front of gas tanks when filling up tank at any location. I tend to try to stop filling before full to stop this problem. With so many complaints you should require this problem be repaired. This is dangerous for me and others at the station if just one person comes by smoking. Please acknowledge that this is my formal complaint in case there is ever a death or situation that this become fatal.
Fuel overflows - every time fueling up gas shuts off and flows backup and out spilling out over whoever is filling it. Shut off (baffle is not closing) to keep the fuel from coming back out. Extreme safety hazard. This needs to be addressed before someone gets seriously injured. Past due for recall !!!!
Gas tank would not take fuel. For $177 the dealer told me the safty valve was stuck in the fill tube and I needed $1400 for a new tank. Only 72,000 miles and all new valves,2 recalls and now this. Never again.
My 2005 Jeep Liberty suddenly turned off completely and minutes later in the parking lot of a banking establishment went up in flames. The fire started in the engine bay and quickly moved through the rest of the car. The fire destroyed the vehicle and all of my personal belongings. There were no prior signs to inform me that a fire was soon to come otherwise I wouldn't have driven it.
Gasoline pump fails to shut off when filling the fuel tank. One pint to one quart spills out of the tank onto the filler and the ground. Potential fire and environmental hazard. Happens almost every time the car is filled.
The contact owns a 2005 Jeep Liberty. While fueling the vehicle the contact noticed fuel began to spray out once the fuel tank was full. The vehicle was not taken to the dealer for diagnostic. The vehicle was not repaired. The approximate failure mileage was 6,000. Updated 05/11/12
The contact owns a 2005 Jeep Liberty. The contact stated that when refueling, fuel would spill onto the ground abnormally from the filler neck. The dealer was contacted but the vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 99,000 and the current mileage was 103,000.
When I fill up my gas tank and let the pump do the automatic shut off it overflows. Gas leaks out of the tank, on the side of the car, on the ground and sometimes on myself. This is dangerous and leaves a gas smell in the car for at least a day.
Several months ago, started having difficulty fueling vehicle. Fuel splashes back up out of tank. Nozzle continually shuts off because gas overflows. Occurs at all pumps-not just high pressure. This happens during entire fill process, even when filling an empty tank. Requires hand holding nozle and filling at extremely slow rate. Even at very slow rate, must repeatedly stop all flow every few seconds or pump nozle will automatically shut off due to gas overflow. Takes extreme amount of time to fill entire tank and never sure it is full due to nozle shut-off continually being activated with back up of gas. Research on internet shows ongoing problem with other Jeep as well.
When refueling the vehicle, gas splashes or spits back out of the gas tank prior to the gas station pump turning off. The amount of gas that splashes or spits out of the tank varies but occurs 100% of the time at all gas stations. The slashed volume appears to be a few ounces up to a quart and has splashed back up to a distance of 24". the gas usually splashes on the vehicle itself and on the ground and will splash on the operator if he/she is close enough to the tank or holding the pump. The gas has splashed/spit back on me a few times. The failure occurs regardless of the pumping speed - it occurs with the pump on the top notch (fast), the bottom notch (slow), anywhere in between and also if you fill it manually without the notches. The vehicle is never "topped off'."
When filling the car with gas it does not stop it pops out and if you are in the way will go all over you on the ground and the car. Plus you are paying for gas that is not in your car.
We purchased this car in August of 2008 from a dealership with 25,462 miles. When you fill the car with gas it overflows out the gascap instead of the gas pump automatically shutting off. It splashes back at you. I have no check engine lights. I was told that because of saddle bag style gas tank I should let the engine run for a minute at idle before turning engine off and filling gas tank. I tried this several times and gas pump still does not stop when it should and splashes back at you before pump stops. Is there a solution to this problem? gas sprays back at you and also runs down side of car. It could be dangerous!
For the second time in less than a month my gas tank has overflowed while filling. I went to a different pump than the previous time. This time the pressure of the gas going in when it overflowed was enough to cause the gas to spray back out and upward towards my face. I have a 3 year old who rides in my vehicle all the time including when I stop for gas. I have to take her out of her carseat and carry her inside to pay. Gas gets on my hands which I can't go inside to wash off without getting gas on her in the process. If I would have been standing in front of the gas nozzle this time, it would have sprayed into my face and eyes.
A D V E R T I S E M E N T S
- Roscoe , IL, USA