This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Liberty. The contact stated that while the vehicle was being driven, the vehicle was going all over the road and felt loose. The vehicle was taken to an independent mechanic and was informed by the technician that the right control arm was rusted through and needed to be replaced. The technician informed the contact about NHTSA campaign number: 12V085000 (suspension). The contact stated that the recall was in the state of oh, and the VIN was not included in the recall. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 205,400.
I noticed when driving my 2005 Jeep Liberty, when I came to a stop or pulled off, I would hear a noise underneath the back of my car, sounding like a jarring sound, like something was loose..my car's steering wasn't as relaxed as it should have been when turning especially..this noise kept getting louder, I eventually had it towed to the shop because of this problem and a issue with the thermostat..to find out my rear drive shaft had popped.
I have a Jeep Liberty 2005 sport they have a recall about the corrosion on my car and they don't want to to fix it. I am really scared on driving like that.
The contact owns a 2005 Jeep Liberty. The contact stated that the rear driver's side suspension snapped and the contact lost control of the vehicle. The vehicle swerved to the other side of the road. The contact was able to regain control and drove home. The vehicle was towed to an independent mechanic who diagnosed that new trailing arms needed to be installed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 151,000.
- Pittsfield, MA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2005 Jeep Liberty. The contact stated that the suspension warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 18V278000 (suspension) by arrigo Dodge Jeep Chrysler (6500 okeechobee blvd, West palm beach, fl 33411, (561) 282-1545); however, the remedy failed to repair the vehicle. The contact mentioned that the air suspension warning indicator illuminated after the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 122,000.
The front lower ball joints failed a second time and were replaced again per nhsta id # 06V-288 recall F23. The official mopar website says faq says that "Q once the recall is completed, what is the warranty on the repair if the recalled component fails again" a if there is a subsequent failure, we will review the situation and if, in fact, it is for the same condition as the recall, fca us will repair the vehicle for free." I am being told by a fca case manager that there is a 2 year 24 month warranty on the parts installed as part of this safety recall. The mopar website faq makes no mention of this and I can not be told where to find this 2 year 24 month warraty. Why isn't fca following their own policy stated to the public? why is fca being deceptive and inaccurate? how should this falsehood be addressed"
The contact owns a 2005 Jeep Liberty. While driving 10 mph in a parking lot, the ball joint detached and the axle became loose from the base of the wheels, which caused the wheels to detach. The contact lost control of the vehicle. The vehicle was towed to the contact's residence and later towed to autonation Chrysler Dodge Jeep Ram & Fiat North phoenix (located at 1646 N 26th ave, phoenix, AZ 85023, (480) 630-2825) where it was diagnosed that the ball joint needed to be replaced. The vehicle was not repaired due to the repair fees. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 18V278000 (suspension). The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.
Here is the problem, will not schedule an appointment for the replacement rear lower control arms. This is a follow up complaint to the one I filed on 4-18-18, id# 11120806.on 1-4-19 I received a call from debbie of specialty parts about the original complaint. Different from the first representative not knowing why the dealer wanted a inspection before ordering the control arms, debbie stated that was a corporate decision. ( you would think that having dealt with this recall in one form or another over the past seven years they could get this straight.) her reasoning was that fca had to inspect my vehicle and replace required parts before they could put on the new lower control arms. I asked what parts required inspection and she said my shocks.I told her those don't attach to the contro[ arm she then said that they would have to check my control arms and check the VIN to verify I had not gone to a junk yard and replaced them myself. I asked her if she knew what the control arms were and she stated she was not a tech. She also told me that they do not tell their customers all they have to do to a vehicle in a recall. NHTSA, I would think if they state that they do not tell all that they do, they may not have told you all the issues either. There is no other way to interpret this conversation other than, "we need to inspect your vehicle and replace parts at your expense to minimize damage to our bottom line." I asked to speak to her supervisor and debbie state she did not have one, no one above her. I ended the call.I have received the second recall card. Again it states to schedule your free repair. They will not do it. All I want from fca is what they stated they would do. Replace both rear lower control arms. Stop playing games.
The steering got hard and felt like the ball joint on the control arms lock up ; the door locks cycle continuously and now driver door, left rear passenger door and back tailgate will not open, horn will not blow, radio will not work, and interior lights won't work. The steering problems happen while driving on highways and when making turns of any kind the slightest movement of the steering wheel will car is moving makes erratic navigation in anything other than a straight path. The door locks cycle on and off while driving and also not moving and without the car being started and is as rest without key inserted in the ignition cylinder. I am fearful for my grand children to ride in the car with me and very concerned of a failure that may jeopardize their safety.
The front right and left suspension upper and lower control arms broke. I was backing down my driveway when this happened. I noticed the rear ones are under recall but not the front, NHTSA #18V-278. I had it towed to a auto shop and they want $2600 to repair.
SE siente muy inestable cuando condusco en especial no puedo ir a mas de 50 millas porque en curvas SE siente peor su inestabilidad de camino a mi trabajo Y de mi uso diario cerca de mi hogar no podria ir lejos girando SE siente muy inestable no me suento segura
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 18V278000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer steven wade (1724 South hilton drive, saint george, Utah 84770 (435) 634-4200) was contacted and stated that the part was unavailable. The contact stated that on June 13, 2018 the dealer stated that the part was on back-order. The manufacturer was made aware of the issue and provided the contact with case number: 34958405. The contact had not experienced a failure. Parts distribution disconnects.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 18V278000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Larry H. miller Colorado Chrysler Jeep (350 South havana street, Aurora, Colorado 80012, (855) 324-2578) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
U38 NHTSA recall # 18V-278 no dealer within 100 miles will honor the recall. Said can't get parts or not available for scheduling or they didn't sell me the car. Or they want to charge for the repair.
This concerns recall U38"NHTSA 18V-278 that says fca will replace both rear lower control arms. Does not seem to be that straight forward. The attached file is the email received from fca and my original questions posted to them. I do not have a copy, but I replied to fca email asking whose recall is it, fca or their dealers" they did not address why different dealers are giving different infomation. I also asked what is the dealer going to inspect as it appears that the arms are corroding from the inside out. According to the recall paper work, fca says the arms must be replaced. Why should I be required to do two dealer visits because the dealer wants it that way. Fca is not taking ownership of the recall and is allowing different dealers to treat customers in very different ways, which amounts to no one is hooering the recall as printed.
While turning left in a parking lot at a low rate of speed the passenger side lower ball joint failed and came apart. The wheel pivoted out from the vehicle dropping that corner to the ground. The vehicle was towed to my service provider and upon inspection the other ball joint was found to be crack and requiring replacement as well. This vehicle has had regular maintenance preformed by dealers over its life. The
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 18V278000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mac haik Dodge Chrysler Jeep Ram (3207 South general bruce dr, temple, Texas 76503) was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Newton Falls, OH, USA