This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission locked up and killed the engine when putting the transmission into drive. Was able to restart the engine after sitting for a couple of minutes, but situation was the Jeep was in traffic and created a traffic hazard.
Since new with my 2005 Jeep Liberty crd (diesel) in Sept. 2005 my crd has needed to have numerous technical service bulletins (tsb's) done to attempt to resolve transmission issues. These tsb's are numbered 18-008-06, 21-009-06, 21-007-06 and now a recall number F31 as an emission issue as the previous tsb's caused a situation where by scan tools could not "read" the vehicles computer for emissions testing. There is also tsb 18-023-06 and tsb 18-009-06. Symptoms have been stalling and rough shift points for the vehicle. While driving in the blue ridge mountains on windy secondary roads my vehicle twice stalled at 40 mph, one occasion I has a semi behind me that narrowly avoided impacting my vehicle as it suddenly lost speed on a turn due to stalling. The dealer can not replicate the issue. It is fairly obvious after research online that there are known issues with the transmission system of the crd that they have been attempting to prolong the service life of transmission components by use of various "unofficial" recalls known as tsb's., thus total failure of the transmission, torque converter will occur out of warranty. In my situation I could have easily been killed when the vehicle stalled for no apparent reason. I urge you to investigate the situation and Jeep knowledge of transmission problems. It has become unfortunately obvious that Jeep is hoping to "band aid" the situation until warranty periods expire in order to save costs. The danger is when these "band aided" components act up or fail the vehicle suddenly and with no warning stops. You I'm sure can see the safety implications. The Liberty crd (diesel) was an extremely limited production run for Jeep of only some 13,000 vehicles over a 1.5 year period. They no longer produce the vehicle for the us market. I'm sure due to the small production they feel this issue can be "handled" quietly, I fear that somebody will die.
My 2005 Jeep Liberty crd has a transmission "shudder" and looses power between 55 and 60 mph. This appears to be a common problem with crd owners and Jeep has issued several tsb's that consist of computer reflashes that have not corrected the problem. I am to the point where I do not Transport my children in this vehicle because it looses power at 55 mph on highway merges and cruising. I am very concerned with the safety, because other crd owners have experienced transmission failure following the "shudder" symptom. Jeep only made 11,000 crd's (discontinued in 2006, however still part of their marketing campaign!) and the owners are having a difficult time getting them to respond to several safety problems. The erg valve is another issue. Mine has been replaced once, other crd owners have had multiple replacements. My Jeep crd totally lost power when the egr valve failed. It was on an interstate traveling 65 mph. Luckily I had a clear path to coast to the shoulder.
2005 Jeep Liberty crd last spring I had shuddering and stalling due to the transmission. The dealer could not find a problem in July at just short of 25,000 miles the torque converter failed.. it was replaced along with a transmission pump, and transmission oil cooler. I am still occasionally getting some transmission shudder and clunking.
I have had my 2005 Jeep Liberty in five times for the same problem. In each case there is a severe to very severe acceleration problem. In two cases had to have vehicle towed in because it would not accelerate at all, two times I had to baby the vehicle into dealership only once did I drive it in like an almost normal vehicle. Engine seemed to be running fine in neutral but seemed to be maybe fighting with auto transmission or torque converter to move. Dealership has replaced numerous parts on transmission, egr valve twice, reprogrammed something on torque converter and yet problem is still there on an ongoing basis sometimes slight but always apparent. One time it took me two minutes to get through a stop and go lights, that time dealership said computer said I ran out of fuel even though fuel gage said I still had a quarter of a tank and the week before I had run it to empty and had not run out of fuel. Vehicle currently stutters at about 55-60 mph hour and has consistently gets no more than 22 mpg even though it has a diesel that should get 26 mpg and it is all highway miles. Once when passing a vehicle it started to act up, you never know when it will lose acceleration. This vehicle is unsafe to drive and I have sent in a lemon law request which they acknowledged they received 10 days ago and stated someone from milwaukee office would contact me in the next two days or less but still have not heard from anyone even after I called two days ago asking why I have not heard from milwaukee office.
- Marshfield, WI, USA
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Driving along in freeway traffic on the 405 in southern California when there was a horrendous shudder and a sudden loss of power. Had to pull over to the shoulder real quick and just narrowly avoided involvement in several accidents. Check engine light came on and then the vehicle seemed to drive normally. Torque converter and misc. Transmission pieces were replaced by the dealer, but there is still a weird shudder below 60 mph and some occasional loss of power.
Automatic transmission would remain locked as vehicle came to stop, similar to a manual transmission if you did not depress the clutch. This would cause the vehicle to continue moving forward until the engine stalled. It is important to note that this vehicle has a diesel engine and it doesn't go down without a fight!
My Jeep Liberty recall E14 has not been fixed. We have time numerous times to schedule the vehicle for the dealership to fix. However, they never have the part for the "transmission cup plug bracket". I even took a day off of work to bring the Jeep to the dealership so they can tell me they ran out of parts. This is frustrating due to the fact that the dealer store is being negligent.
: the contact stated the vehicle intermittently stalled without warning while driving various speeds. The check engine light illuminated and the vehicle operated at a reduced speed. The dealer and manufacturer were alerted. A factory representative inspected the vehicle and was unable duplicate the problem. The dealer suspected the combination of the diesel engine and the automatic transmission were the root of the problem. The vehicle is currently awaiting further inspection by the dealer.
I have been experiencing unusual drive line vibrations (24-26 mph). The dealerships service manager has acknowledged the presents of this issue although indicated that this is normal and hey cannot do anything for me, therefore refusing to do anything about it. I have driven several vehicles of exact year and type and I did not note the same condition. Other than being an annoyance especially for a new vehicle, its my concern that this may indicate a pending drive line failure that would present a safety concern for my family.
: the contact stated intermittently, while pulling in or out of the driveway, the vehicle will not respond. If the vehicle is in drive it must be put in reverse then drive to move and vice versa. Also, the lights, interior and exterior, flicker on and off. The dealership replaced the multifunction switch and upgraded the software. This has not remedied the problem. There are no codes on the computer or black box and the dealership cannot duplicate either problem. When the vehicle was in revese it did move and then stopped. The consumer stated it felt as though the vehicle was in neutral. Updated 02/21/06.
Jeep announced a recall on 2005 Jeep Liberty's, recall #05V460000. The vehicle is being driven by my daughter who is a student at john's hopkins in baltimore. Due to her work load, I flew from novi to baltimore md, to have the recall service completed and an appoint ment made on 12/9 when the notice was received. I arrived at the dealer, antwerpen and the time assigned and after hour I am informed that the part is not available. I politely asked that when my daughter returns the car to be repaired the next time that they provide her with transportation, since we made an appointment and I flew out to get it done. Granted I was there to help her with other issues, but this was the main reason for the trip. They informed me that this was not possible. I the contacted daimler Chrysler (case number 14424386). They called me back several hours later to tell me that they support the decision of the antwerpen Jeep in baltimore and will not provide transportation. I understand that recalls happen, but my issue is that if I take time to make an appointment, and then they can not perform the service on a safety recall, daimler Chrysler or antwerpen has to assume the liability of providing my daughter transportation while the vehicle is returned for second time.
The contact complained about several problems. The first problem occurred when slowing down to 50 mph, the vehicle jerked. The second problem involved the egr valve which was replaced. The third problem concerned the check engine light illuminating. There was a popping noise in the rear end when reversing. The vehicle was inspected by the dealer, and an oil leak was discovered coming from the return line on the turbo. No repairs have been made. Updated 01/04/06.
We have a 2005 Jeep Liberty with automatic transmission. We put the transmission into 1st gear manually and it shifts out of 1st and into second gear while going down steep inclines. This creates a serious safety issue for us since we live on a steep incline and drive on snow and ice. The transmission will start out in 1st and then after reaching about 1200 -1600 RPM it will shift automatically into second gear (without movement of the gear shifter) and then shift back down to 1st after 3600 RPM. I have taken it to the dealer, but they claim that they don't have a hill gear. I have went to the Chrysler web site and filed a complaint asking for assistance and telling them that this is a serious safety issue, but they fail to respond competently. They continually tell me to go back to the same dealership that told me that Jeep doesn't have a hill gear. I insisted that this is a safety issue and that this vehicle is made for four wheeling up and down steep inclines and the transmission can not come out of the gear that will let you safely negotiate the terrain. They responded with they don't have enough information to make an assessment. We are talking about the life of my wife and I here, but they don't care or understand. I have own 4X4 vehicles all my life and none of them have acted like this. The dealership has run their computer diagnostics on the transmission and failed to find anything wrong, but they failed to test drive the vehicle. I believe that this is a problem across the board with the Jeep Liberty and Chrysler is trying to cover it up, by giving bogus answers like we don't have a hill gear and we don't have enough information to make an assessment.
I stopped my 2005 Jeep Liberty in the driveway of my home and put the car in park removed the key and opened the door. The car started rolling backwards. The dealer has told me that the hole for the park slot in the transfer case was drilled too large, I feel if that happened to my car how many others have a hole too large, a child could be run over. There was no warning whatsoever.
A D V E R T I S E M E N T S
- Bloomington, MN, USA