This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello, my name is Jamie Woodley. I'm filing this complaint on my 2006 Jeep Liberty Sport. Currently, there's a recall for the Suspension Rear lower control arms. I've read the previous recalls on it, which I saw this vehicle has been reprogrammed before. I've only had the vehicle for a few months and I've had an oil leak, bad thermostat, and the transmission is busted. I can't reverse or drive over 10 mph. I heard the transmission may be in Fail Safe mode. I had Midas do a full inspection, but they failed to acknowledge the lower control arms by suggesting brakes. I knew it wasn't the brakes. The technician drove the vehicle after the brakes were done, but I still heard/felt a problem with the Suspension. There is a recall for that from 2018. I purchased the vehicle last year in March 2020. Also, the rear lift gate was dented when I bought it like the vehicle may have been in an accident. This was a vehicle I purchased for my 2 kids and I. This vehicle has been giving me problems since I bought it. The back driver's side window won't go all the way up. I have to keep a stick in between just to keep the window from falling all the way in the door. Definitely not a safe vehicle. My Engine stalled out on the free way while I was on my way to pick up my kids. After my oil change, no oil light came on. I am seeking help with any buy back programs or a valued trade in appraisal. I have a quote from Conrad's on how much it's going to cost to fix it and the price is over $3,000. I have extended warranty, but am unsure if it will cover any service requests. That is pretty outrageous that it's going to cost that much to fix it. I've been at Take 5 to keep up on the maintenance and was told I had an oil leak somewhere. On top of the brakes, I've spent money on 4 new tires, 6 ignition coils, an O2 Sensor, and I bought a New PCM/ECU computer I have yet to have installed. Feel free to contact me at the information I've provided. I'd be truly grateful for any assistance. Thanks!
The contact owns a 2006 Jeep Liberty. The contact stated that both the driver side and passenger side rear windows would not remain shut. The contact had to tape both windows to secure them shut. The vehicle was taken to the local mechanic who diagnosed that both window mechanisms were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 65,000.
Driving vehicle and vehicle started making popping noises right rear, and vehicle felt like the rear end was fishtailing why front was still going straight. Took to certified dealer and they reported unsafe vehicle report filed due to frame rotted through on right rear where lower control arm attaches to the frame. This is a recall item for 2006 Jeep Liberty in May 2018 (U38). Outreached to mopar and as told no recall on VIN for this yet if authorized dealer stated it is what recall is they would file claim. When told it is, was documented on invoice, mopar stated they never said that, was nothing could do, would not file claim against U38 recall, and because unable to fix and old vehicle nothing would be done to correct this.
1. rust corrosion around the 3rd brake light cause brake light to fall out. It has to be held up by duct tape and is hilding up my inspection. 2. check engine light is reading implausible fuel volume level. Fuel gauge drops after 10 minutes.
The contact owns a 2006 Jeep Liberty. The contact stated that the shield under the driver's side door detached from the vehicle. Additionally, the undercarriage was severely rusted. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arm needed to be repaired. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 140,668.
The contact owns a 2006 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The vehicle was taken to the dealer (al serra Jeep, Chrysler in grand blanc, Michigan) who stated that the recall repairs could not be performed due to excessive corrosion of the frame. The dealer referred the contact to NHTSA. The manufacturer was not made aware of the failure. The failure mileage was 169,000.
We all own cars. My car has this problem where the power windows suddenly stop working. In other words, I can lower my window and have it suddenly decide to not come back up, leaving me with a vehicle subject to all kinds of theft. This problem has happened thirteen times now on my 2006 Jeep Liberty and Chrysler expects me to pay $475 for each repair. I want chrylser to provide this service for me free of charge, only because they did the first twelve times. Without this support, I am in a position where I cannot keep my car and cannot afford a new one. Do you know what it feels like to lower your car window and have it suddenly not come back up" especially in the cold of winter? the customer service center gave me every excuse they could find to not help me out. And they also told me I was being pretentious. How would you feel if this was how a car manufacturer treated you" I come from a family of Jeep owners and Chrysler (the mother company) would rather lose my business and permit me to talk negatively about them then stop to help me. They even encouraged me to hit the net and start submitting reviews. This is sort of callous negligence is not what any kind of consumer should endure. At this point, what reason do I have to perform the service" what reason do I have to keep my car? what reason do I have to ever shop with their brand again"
I was driving home christmas morning and a few miles before I got home the lower and higher ball joints separated from each other. I had no control of the vehicle, thankfully there was no one else on the road with me. I was headed straight on road when incident happened. Vehicle bounced many times before coming to a stop off the road. I was informed later after incident that this vehicle had a recall for what I had just described above. Vehicle was bought used from dealership and have no record or info if this recall being fixed.
Jeep window regulator on rear passenger side door suddenly failed for no obvious reason. Window just fell inside the door while the car was parked and the entire system must be replaced.
The contact owns a 2006 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The vehicle was in need of new brakes, rotors, parking brake shoes and hardware at 93000 miles. A grinding noise from the rear drivers side braking system was present when in motion and assumed to be warped rotors. When the rotors were removed it was found that the parking brake backing plate and the bolts that secure it have rusted to the extent that the plate is loose and no longer secured, which makes the parking brake defective and is a serious safety concern. This appears to be a very common problem and for a vehicle under 10 years old and 100000 miles to have parts rust so severely that they fail is an issue that Chrysler should address, as it is obvious that this part was not made to last.
The contact owns a 2006 Jeep Liberty. While driving at approximately 45 mph, the rear driver side window slid down into the door panel without warning and the contact had to manually close the window. In addition, while the vehicle was parked, the rear passenger side window opened and the contact had to close the window again manually. The vehicle was taken to an independent mechanic where it was diagnosed that the window cables failed and needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 65,000.
The contact owns a 2006 Jeep Liberty. While driving at an unknown speed, the fuel warning light illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. The VIN was not available.
The contact owns a 2006 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Today the Jeep dealer said the frame rail was not good enough to install the hitch as called for in the recall. I called the Chrysler complaint line and was told there is nothing Chrysler can do. So now I must drive an unsafe vehicle, how can I sell it, or even trade it in. What am I supposed to do now" I read that vehicles less than 10 years old could be purchased back. These Jeep were recalled for rear suspension componets rusting up so now that the frames is rusting I have to drive a death trap. I am wondering how many times Chrysler is using these excuses in order to not do anything. One could even think this recall was crafted in such a way that Chrysler could get off using these excuses what are the people in my situation supposed to do???"
Left rear window fell with a loud bang. Car has never been off road and garaged. Mileage around 30,000. Dealer fixed it for a charge of $550. I have been on line and find that this is a continuing problem because of defect in the window controller. This is a defect and it is wrong for customers to be saddled financially with this issue. VIN#[xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Over the course of the nine years I have owned this Liberty, each of the 4 power windows have failed multiple times.the windows simply fall down freely without warning, and can not be placed back in an upright, closed position. This has occurred twice on each front window, and on each the left/rear and right rear windows it has happened three separate times. Though this is an ongoing and known safety and security issue, there has been no service bulletin or recall as far as I know. Chrysler/Jeep customer service and local dealer are unwilling to recognize the problem or cover the repairs. Jeep quotes us over $600 for the repair before reducing the estimates, due only to my persistent complaints. I understand there has been a class action suit brought by others on this very issue.
The contact owns a 2006 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The vehicle was taken to a dealer to have the recall repairs performed. The technician was unable to implement the remedy because the vehicle did not support proper installation due to corrosion surrounding the hitch attachment area. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 114,664.
The contact owns a 2006 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Cleveland, OH, USA