This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This incident started in 2008 and at the time thought it was a failure of the gas pump at the gas station but now the problem is more common and happens weekly, recently splashing gasoline into my eyes which required fluid eye rinse and medical attention. Every time I fill up the tank on my 2006 Jeep Liberty, the gas begins to overflow and splashes back, out of the fuel inlet opening. This in turn sprays fuel out at a force, and then onto the ground. Recently this happened and sprayed fuel into my eyes, on onto my clothes. Not only is this a safety issue, but also a major fire hazard. It is my understanding after talking with the dealer that this is a known problem with Jeep Liberty's in that the fuel tank's inlet check valve is faulty which in turn fails to automatically shut off the gas station fuel pump in time. This is my formal complaint that I was injured due to a known, faulty part/component of the Jeep Liberty.
The contact owns a 2006 Jeep Liberty. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) however, the contact was not able to have the vehicle serviced under the recall because the needed part was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure....updated 03/07/14 updated 03/13/14
Have not been able to fill up my gas tank completely since this past fall. I purchased this vehicle August 2013 from an authorized Chrysler/Jeep dealership. Please note that this is not user error at the gas pump. I have owned at least a few different cars and understand how to use a gas pump. I've filled the Jeep Liberty at least a dozen different gas stations and it does it every time and the gas sensor at the pump will not shut off. I have had no choice but to have westbury Jeep service center on January 15,2013 to look at the vehicle since the gas overflow is a potential hazard.
Fuel tank inlet check valve not stopping gas from surging out of the tank and all over the ground/person/car. This occurs even after the gas pump as 'clicked off' and is not filling the tank. Chrysler as extended the warranty on model year 2007 & 2008 Jeep libery's, but this is a 2006 with the same problem.
When filling the gas tank, the fuel delivery system fails to stop delivering fuel after tank is full; thus resulting in fuel overflowing the tank and onto the car exterior, ground, etc. This occurs regardless of the speed at which the fuel is delivered into the tank. This has occurred throughout our ownership of this Jeep, and the incident date represent the approx. Date of purchase. This same issue was occurring in the 2008 Jeep Wrangler (of which I own one) and was subject to a recall. Upon the recall repair (new tank, etc), the problem was solved. Prior to the 2006 Jeep Liberty, we owned a 2003 Jeep Liberty, which did not have that issue.
When filling the gas tank to full with the pump nozzle set to automatic, the tank spits out 1/2 to 1 gallon of gas before the nozzle disengages. This is not a problem with the gas pump. The same pump was used on other cars without incident. This happens on this Jeep Liberty regardless of what pump is used. On occasions, this excess fuel has gotten onto my clothes which poses a safety hazard. I've investigated this on the internet and many Jeep owners are having this problem. I no longer use the automatic nozzle setting but this is unsatisfactory because others filling the tank on my behalf may not be aware of this. Some areas of the country don't allow the use of self-service pumps.
My complaint is actually about NHTSA! in June of 2013, NHTSA petitioned Chrysler to recall (recall number N46) Jeep Liberty vehicles including model years 2002 - 2007. According to Chrysler customer service, my 2006 Jeep Liberty is included. Apparently, there is a risk of fuel tank puncture, and subsequent fire in the case of rear-end collision. Chrysler, after initially refusing to issue the recall, caved in to NHTSA pressure. When I spoke with Chrysler today, five months after they agreed to the recall, they indicated that they are waiting on NHTSA reviews and approval of Chrysler's recall proposal to install a trailer hitch in under-equipped vehicles, in order to strengthen the rear end of the vehicle and prevent gas tank punctures in the event of a low-speed rear-end collision. It seems counter intuitive that NHTSA would pressure a manufacturer to issue a recall, and then hold up the process of repairing affected vehicles when the manufacturer finally agrees. If this alleged vehicle defect actually presents a safety hazard, why allow five months to pass without action?
Have called several times to Chrysler (800)247-9753 in reference to the rear end bumper recall on Jeep Liberty campaign # 46 according to representatives, stated owners should be receiving a letter in the mail end of September 2013. Haven't received any letter addressing recall, called again today 10/19/2013 appx. Mtn. Standard time 11:48am, stated they are awaiting approval from nhts before any letters are sent to owners in reference to the recall of rear end bumper causing fire hazard issues, whereas they should be attaching a hitch to make vehicle safer for passengers and driver in case of rear end collision so vehicle not bursting into flames.
This has been happening for some time. When I fill up, the gas tanks gushes out gas when it is full. This happens almost every time that I fill up with gas. It seems extremely dangerous as there is enough fuel that spills on to the ground below the Jeep. I have replaced every regulator in my Jeep's windows. They go out all of the time. The last one went out while driving and the window crashed down and scared me to death.
Since I bought my 2006 in November of 2010 I cannot fill the gas tank w/O it overflowing.....the sensor that senses it's full is defective.......me and about a zillion other Liberty owners.this is a dangerous defect!.....I have owned 5 Jeep and this would cause me to reconsider another one.
Fuel gushes out of tank when filling, splashing gas all over operator, vehicle, and ground. A lot of gas splashes, enough to be very dangerous. Even not ignited gas on the ground can be slippery and cause a fall. This is extremely unsafe, a fire and explosion hazard, unhealthy, an environmental hazard and a waste of valuable resources. There is no way to avoid the occurrence as it is not related to the speed of filling or whether or not you have the nozzle handle locked (most stations here have removed the locks anyway).
I am asking for help in getting my 2006 Jeep Liberty safety defect taken care of by the local dealer. It is a known fact that the tank location on this type vehicle is dangerous if car is hit from behind. I have tried calling and writing to perkins Chrysler without any response to date. I feel that corporate greed is trumping my safety. Can you offer any help?
Fuel is expelled when filling gas tank, which splashes on vehicle and person filling the tank. Gasoline fumes are very strong inside vehicle after filling tank, and requires windows to be open for considerable amount of time to relieve overly strong smell.
Check valve in fuel tank not operating correctly. During fill-up, the gas tank overflows onto the ground every time. I have seen many others complain about this issue in online forums. With gas always spilling over, I would assume that this is a very hazardous situation.
This was the first time that we had filled the tank up on our 2006 Jeep Liberty since we purchased it on June 7, 2013. While standing at the pump waiting for the tank to fill up, the tank started overflowing with gas. I had gas all over me, the car, and the ground. I wrote it off as being a problem with the pump. 1 week later I go to a different pump to fill it up, and it happens again. So I called the dealership that services my vehicles and explained the problem and we took it in for them to look at. They said that this is a common problem but Jeep will not fix the issue. I started looking on Jeep forums and have found quite a few instances of this same problem on the Jeep Liberty and these people have also filed claims to the NHTSA. The only way for the problem to be fixed is for the tank to be replaced because there is a check valve in the tank that is causing this. This is a very costly repair as I have called a couple of dealerships around in the are with the tank alone costing over $1,400 dollars. This is a known issue that Jeep refuses to fix. It is a safety issue due to a manufacturing defect.
The contact owns a 2006 Jeep Liberty. The contact stated that while refueling, fuel overflowed and spewed from the filler neck. The vehicle was taken to a dealer where it was diagnosed that the fuel tank needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 48,000 and the current mileage was 54,773.
When filling the gas tank, gas will squirt out before the nozzle can shut off. There appears to be a defect with the gas tank that causes air to not vent properly during the filling process. This air builds up pressure until it pushes gas back out the filler tube potentially onto the person filling the tank, down the outside of the vehicle and onto the ground. Not only a safety issue but an environmental one that many others have also reported.
A D V E R T I S E M E N T S
- Centennial, CO, USA