This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Window regulators break with normal use. This has created a financial stress and safety issue. My doors will not open. I was informed by a dealership that door opening mechanism gets interfered with when the regulator breaks. They were able to get the windows to stay up, as I cannot afford the replacement. But both rear doors will not open from the inside, and the windows will not function.
I have a 2006 Jeep Liberty, the front drivers window and the rear drivers window have both fallen while driving. I currently have them ty wrapped up. This is a temporary fix but also a serious safety concern as the driver would have a problem with egress in an accident. Chrysler will not address this issue, this is obviously a factory defect based on the amount of complaints, this needs some attention!
2006 Jeep Liberty limited the passenger window regulators are constantly breaking and thus the window falls all the way down into the door(s). I have to drive with the broken window open or use tape or plastic bag to keep rain out when the weather is bad until I can get to the dealership. In the past 3 years since I have owned the car, I have had to bring in my car on 6 separate occasions for the same exact problem. All the previous replacements were done under warranty. Each door window, except for the driver's window has broken twice and today makes it three time for the rear left side passenger window. I feel the safety of my car in is jeopardy when the window is fully down and do not feel safe not being able to put it up when driving, especially at night. This model's windows and regulators have caused many people the same problem and this is a manufacturing defect according to this sites 175 complaints registered so far for this problem. Jeep should be required to replace these regulators for everyone for free for the life of the car unless they can manufacture a part that will not break within 8 months of installation. The dealer I go to states that the car is now out of warranty and that I must pay a $150 "co-pay" to have it fixed as a "goodwill" cost covering of Jeep-Chrysler but this is unacceptable to pay for their shoddy design and parts that keep breaking.
On 3/20/10 the front passenger side window fell down while car was parked with dog inside in a snow storm in parker, co. My dog jumped out and was recovered by animal control. Several items in my Jeep were covered in snow/ice including paperwork and official forms for for my work that has since been ruined due to water damage. This is the 5th time I have experienced issues with window regulators in this same vehicle. In August of 2009, the rear dirver's side window had to be replaced. At this time Chrysler told me that defective parts were being used in Liberty but there is no recall and the replacement option was to replace the entire glass and regulator. In December of 2009, the drivers side window began rolling up crooked and was replaced. The passenger window is yet to be replaced as I am waiting on a response from Chrysler to see if they will cover the $500 repair cost since this is a recurring problem.
I was driving on 295 in baltimore, md during rush hour when my driver's side rear window started to fall. This is the 6th time I have had a regulator problem, second time for this window. I almost hit the car in front of my because it caught me off guard. I went to the dealership and sure enough its the regulator except this time they aren't just replacing the regulator but the glass too. I really wanted another Jeep but since I keep having the same problem that isn't going to happen. Jeep needs to issue a recall, everyone in the dealership said this is an ongoing problem. If they know it is a problem; they need to do something about it. They need to do something before someone dies from it. It is extremely distracting. It also reduces your visibility when you have to duct tape your window shut.
- Catonsville, MD, USA
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I rolled down the rear drivers side window. When trying to get the window up the window fell inside the door. While this caused no immediate danger because we were not moving. This could be extremely dangerous for my children who are usually riding in the rear seat.
The window regulators fail on recurring basis. The front driver side window regulator failed twice and the front passenger window regulator failed recently. Two different dealers recognized this as a common failure item but charges approx $600 per repair because my Jeep is out of warranty. The dealers stated the regulator piece failing on recurring basis is made of plastic.
Vehicle: 2006 Jeep Liberty renegade issue: All 4 doors have needed the window regulators replaced, one them has been replaced twice. Another one broke towards the end of the warranty period but the dealer would not replace it under warranty because of the mileage on the vehicle when I arrived at the dealership. The vehicle was purchased new in December of 2006, so it has been through 3 years of continuous use and has received 5 new window regulators. It needs a 6th new regulator but the dealership wants to replace the window and the regulator, without any back-up data that suggests this will end the problem. During the last incident, I heard a loud popping sound coming from the back of the vehicle, while driving about 40 mph, but did not notice any immediate issues. The doors were briefly inspected for any damage and looked fine. After coming out of the movie theatre, about 2 hours later, the window had fallen completely into the door. To date the part has not been replaced due to a lack of confidence in the currently available resolution and due to the exorbitant cost. After inspecting the assembly, it appears that the plastic component, which moves along the railing, is not able to successfully capture and maintain a connection with the cable that enables the window the go up and down. Once the two pieces separate there is no way to reconnect them.
Beginning on February 22, the first of three (3) window regulators failed in this vehicle. The first was the driver side rear passenger window, second was the driver's door window (6 days later) and the third was the right rear passenger window which failed yesterday (3/4/10). The rear windows have seldom been open since purchasing the vehicle new in 2006. Two of the windows slid/dropped open completely while the vehicle was underway while the third dropped open upon closing the right rear door.
Left back window regular broke and window has fallen. Unable to roll up window during a sand storm resulting in child breathing in sand until we could seek shelter and interior of vehicle being covered in sand. This is the fourth window regular that I am having to replace in this vehicle. Filing a complaint at dealership request. They stated the windows were poorly designed and the late 2006 models the windows are replaced with a redesigned window at the owners expense.
Driving to work, back passenger window begins to slide down on it's own - completely down by the time I get to work - power control runs but not moving the window up and down. Called dealership - $500 to fix. Researched on web - bought a repair kit for $90 and spent an hour doing it myself. All I had to replace was a $3 plastic piece. $500" extortion, anyone" this defect (check the web - tons of people have had this happen - only sometimes their windows have just dropped down suddenly) is well known to Jeep - they should be held accountable.
I have a 2006 Jeep Liberty and I have replaced all 4 window regulators/motors. The dealership states that they are a problem with the liberates and are known to repeatedly break with normal use. The first time they broke was only one year and 6,000 miles. The second time was six months later on a road trip. I had to get them repaired out of state. After three years and having them all replaced, the driver side window was still hanging and was repaired again. Now at the present time 1/27/2010 and 19,000 miles the driver side window components are broken again and will need to be taked in for another repair. This part should be recalled and fixed. This has caused a great amount of economic stress for myself and many other Jeep owners who are forced to keep handing over money to Jeep for a part that they know is defective.
We have had this 2006 Jeep Liberty for just over a year now and has been ok until now. The rear passenger window regulator took a $%!@. took apart myself and found a broken plastic piece that connects to the drive cable. Thought I could find this small plastic part at the dealer and they said I had to by the whole regulator assembly for $244. Even better, while I was in line there was a lady in line for the same reason. That's when I found all kinds of complaints about this same reason on-line. This Jeep only has 42,000 miles and should not be having these problems this premature. If Chrysler can't replace this part free of charge then this will be the last vehicle we buy from them. Chrysler, fix your problem!!!!!!!!!!!!!!!!!!!!!
The window regulator on the drivers rear suddenly broke while driving on the highway. I was four days out off warranty, when I called the dealership they said I had to take the whole cost myself. I try to fix it myself if I can.
2006 Jeep Liberty power windows fall into the door. Requires new regulator and window glass installed. All four windows in my vehicle have failed in the past 14 months since purchasing the vehicle. Dealer replaced 3 under warranty, but the 4th happened 132 miles outside of warranty. Dealer says Chrysler will not fix under warranty. This is a very well known problem that has affected practically all 2006 Jeep Liberty according to the service manager at my dealership.
The drivers side back window of my 2006 Jeep Liberty sport fell down in the door while my wife was driving it on the interstate. The car is only 3 years old and the window is rarely used. We do not have children of passengers in the vehicle that use it. I called the local Jeep dealer to find out that it would cost $550 to replace the window and mechanism (the window didn't break, but the new window regulator assembly requires it). My wife and I talked to the service manager and they did pick up 50% of the cost.
The window regulator on the front driver's side window suddenly broke while driving as I was rolling up the window, causing the window to crack while halfway down. This is the second time this has happened. Last time it was on a left, rear window. I brought it to tyson's Jeep in Virginia and they said it is a known problem but not part of a recall. They replaced the regulator and the glass, costing me approximately $500. The parts were available, but are of the same design, so the problem could reoccur at any time.
This is the 2nd window to fall into the door cavity. Passenger front and drivers rear. First replaced under warranty, second I had to pay the deductible on an extended warranty. This last time the temp. Was 10 degrees outside. Hoping others don't fall at highway speeds.
A D V E R T I S E M E N T S
- Royse City, TX, USA