This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rollover protection valve in the fuel tank has failed and gas pours out of the filler neck when filling the vehicle with fuel. After the pump shuts off, fuel pours out of the filler neck and onto the person fueling the vehicle. This is an issue that is being repaired under extended warranty for previous model years but not the 2010 model year, even though it is the same issue.
This car has eletrical issues, while driving, the horn started going off on his own. I never use my horn, and can count on 1 hand how many times I used it. The repair cost me over $800. I also had to replace the motor for the rear door, I never use the hatch, and I had to replace. My car is now currently being repair for another electrical issue. The passager door is closed, however the door ajar light is on causing my interior light not to stay on. The passenger door is completely closed- due to this electrical issue my lights will not shut off and will kill the battery. I have also experience both windows decided to open and close while driving on their own. This car is an electrical disaster. I do not drive long distance, just local. Its a 2010 and I have 75, 000 miles on it.
The contact owns a 2010 Jeep Liberty. While driving approximately 60 mph, the vehicle jerked and decelerated. Also, the check engine indicator illuminated. The failure recurred. The vehicle was taken to nyle maxwell Chrysler Dodge Jeep Ram of austin (512-219-3634, located at 13401 ranch rd 620 N, austin, tx 78717) where the technician diagnosed and replaced the O2 sensor. The contact stated that the failure recurred every six months, especially when fuel was placed in the vehicle. The manufacturer was called, but no one answered the phone. The failure was not remedied. The failure mileage was approximately 28,000. Fold that dealer in austin, tx put company the vehicle repair information under tow gilberts.
So this is a huge safety concern I have came across, this is outraged the company hasn't had any sort of recall across all platforms of this gas tank. I have read numerous gas tank, overflow forums, and numerous youtube video of "gas burp" is the nickname, where when pumping gas. The custom like myself may be inclind to like any car, once the gas unleaded is selected, and gas cap out, and inserted into it normal slot. It fills normally, as the gas tank fills no sound is heard, and lastly once the gas pump clicks off inserting the gas. It should be done, not with my tank my tank at any gas station, at any location, any brand, of circle K, bp, mobile, shell, qt? they all overflow my car!. this spill isn't a light spill, this I'd a major quarter of a gas tank still every time. All over the side of the car and the ground and Jeep and dealership response, is you have to pay 3K to replace the whole gas tank. Which is outrageous for a safety issue of dumping gas all over the ground. There has been recalls on 2007 models, of Jeep and Dodge durango. But my car in specific like many others in the 2005-2012 range are experiencing is. A Dodge flaw of the gas tank, it is the plunger system to prevent backflow. Well the rubber stopper erodes to ethanol which is in gasoline. But I am here to add my concern if the issue at hand. I work for the department of transportation and to have cars spilling fuel out of the normal consumer use any time of the year, any temperature outside, and stations, and also any pump nozzle will do the repeated issue. I have evidence of this but even yourself can google gas burp Chrysler type of vehicles and it is very common issue across forums and more. Best part is, the wear on the rubber ring is past warranty so it out of pocket customers who wil most likely just prefer to spill gas instead of coughing up the money to replace a whole gas fuel tank.
The contact owns a 2010 Jeep Liberty. While attempting to fuel the vehicle, the contact noticed fuel leaking out underneath the vehicle. There were no warning indicators illuminated before the failure. The vehicle was taken to an independent mechanic for diagnostic testing, but not failures were found. The contact found a faulty check valve and paid for the repair. The contact called the manufacturer and was informed that the recall did not include his vehicle only the 2007-2008 models. The contact then took the vehicle back to the mechanic for the same failure a week later and was advised that a new fuel tank was needed. It was unknown if a dealer was contacted. The failure mileage was 156,000.
- Cleveland, TX, USA
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I started my 2010 Jeep Liberty and it started revving up on its own, my foot was not on gas and it just kept revving up. I put it in drive with my foot on the brake and it took off on its own while both my feet were on the break. I put it in neutral and turned it off for a few minutes. When I restarted it, it continued to rev up on its own.
Every time when I fill the fuel tank, whether I use the automatic shutoff or not, fuel burps/spills from the fuel tank inlet. Over the course of six years, there has been a large waste of fuel and money. With this issue, the paint under the fuel tank inlet has begun to bubble and peel. This is totally unacceptable. This vehicle actually belongs to my wife, and, whenever she needs fuel, I am the one to deal with the issue as she is afraid to fill it. I have tried multiple techniques to no avail. There also has been multiple times I have returned home reeking of unleaded from the spillage on my shoes as well as my clothing. Many pairs of shoes have become unwearable because of this. I would love the opportunity to challenge anyone to fill this tank without spilling, not just a few drops, but many, many, many drops equivalent to cups. All we affected Jeep owners want is acceptance of responsibility and a simple repair. The part should be extremely cheap, and I'm sure most owners would install the part themselves. Let's stop this complaining of the issue and just resolve it!!!
It will burp gas back of the filler nozzle. Tried different gas stations. Tried different types of pumps. On automatic fill-up it will cut off, then a big burp of gas spews out of the filler nozzle. Happens mostly in the cool weather, randomly in high temps (80F+). dealer inspected said they could find no problem... told me the only option would be a fuel tank replacement for around 1500 dollars. It is the same symptom the recall/warranty extension for 2008 Jeep Liberty's covered in the X46 lifetime warranty extension; however, this does not cover any other model years and this is happening in other model years. Thank you for your time looking into this matter.
The contact owns a 2010 Jeep Liberty. The contact filled the fuel tank numerous times, but the fuel spewed out with force each time. The contact had to move away from the area of the fuel tank each time the failure occurred. The contact observed strong fuel fumes inside the vehicle. The contact complained about the fumes affecting her breathing. The manufacturer was notified of the failure and recommended that the vehicle be taken to the dealer. The dealer was notified of the failure and the contact was to schedule a diagnostic test. A second dealer diagnosed that the fuel filler tube needed to be replaced. The vehicle was taken to an independent mechanic for inspection and repair. The failure mileage was not available.
2010 Jeep Liberty spontaneously caught on fire and exploded on Friday April 15, 2016. My stepdad and I were out and we stopped and picked up a pizza on the way home and everything was just fine the whole drive home, no smell, no driving issues, no smoke, no overheating dings, no funky sounds. We pulled into the driveway to park and turned off the car, my stepdad got out first, and when I opened my door I said 'ooh it smells like fall!' (I thought the neighbors were having a bonfire or something.) then I saw it and told him 'the car is smoking!' and I got out of the car and got away from it. He tried to open the hood thinking it was a radiator or something but it was so hot it burned his fingers and then he lifted it a bit with a screwdriver as we went to get the fire extinguisher and we saw the fire start shooting out of the sides. It was so hot and so fast. I screamed at him to get him away from it because I knew it was going to explode, and as soon as he was a bit away from it, the hood did explode up and then it started really shooting flames out and and that's when I called 911. There were several more explosions while we waited on the firefighters. It was totally engulfed in flames in 5 minutes. There is nothing left but a shell, and it was one layer from burning our house down. If we were in it another 60 seconds, we'd have taken that first explosion to the faces. We could have died and we almost lost our house, our barn and another car inside the barn. I'm furious. Other people could die.
Fuel blows back explosively while filling tank. Dealer reports check valve in inside the gas tank not on the filler neck and that replacing fuel tank in only way to fix. Cost estimate $1370, plus $146.50 to diagnose the problem for a total of $1,517.31. This is a safety issue which Jeep is well aware and widely discussed on various forums. Jeep has recalled other models, but not this specific model and year. Serious bodily harm and death is a potential with this safety problem. Jeep refuses to assist on any cost or repair of the vehicle. Fuel tanks are made to last the life of a car, this is a manufacturing defect which should be dealt with. Car is single owner, was bought new in August 2010, no other problems. Case #28823444 at Jeep. Called 3 times, was offered zero assistance to mitigate the problem.
When filling the vehicle with gas, the fuel overflows onto the side of the car, onto the ground and sometimes, if you forget and don't stand back far enough, is will splash onto who ever is filling the tank. This started in the fall of 2013 and continued off and on until the winter of 2014 when it became an every fill up issue. We did some research and found that older models of Jeep Liberty had the same problem, and had been recalled to have the tanks replaced. When we contacted Jeep they told us that my vehicle was not included in the recall, and that they would not do anything to help with the cost of replacing the tank. I had some other work done this last week on my Liberty and found out that to correct the problem, I would have to pay $710 for the tank and $365 for the labor. Again we contacted Jeep, and again were told that they would not do anything to help with the repair. I don't think that I should have to spend over $1000 to correct an issue that Jeep is aware of and should be held responsible for. I feel that this is a safety issue, not only when fueling, but if you spill gas all over the ground at the gas station, there could be a fire. I don't know if it could cause a fire in the case of an accident. I hope not.
Tank spills gas on every fill-up. No madder how slow you fill it. But slower filling spill less gas then fast filling. Always have to wipe up excess gas that spills down fender. This creates a safety issue every time you fill up.
I was filling the vehicle with gas. Instead of shutting off when the tank was full approximately a quart of gas splashed up on me and all over the rear fender of the car. I am pretty upset because a Jeep dealership in anderson, in said that was supposed to happen. We had the same issue with an older Liberty, and we were given a lifetime warranty for the repair. I was told my vehicle is not covered by that warranty. I don't believe that is supposed to happen, since it hasn't happened to me with the prior vehicles that I've owned, and I wonder if Jeep has corrected a problem that they are aware of, or if they are just kicking the can down the road.
As with other complaints, fuel spills out after refueling, splashing onto car, ground, and person fueling. Dealer replaced esim detector. That worked for 2 fill ups, at 3rd fill up the gushing started again. Dealer said fuel tank needs to be replaced.
When fueling the vehicle the pump will not shut of when the tank is full causing fuel to spill out onto the vehicle, the ground and the shoes of the person pumping gas. The problem is worse during cold weather.
While refueling, the tank will overflow and bubble over onto my paint and the ground every time I fill up. It's roughly a cup of fuel each time. This is a persistent problem for me and safety hazard. I'm pretty sure overflowing gasoline isn't good, and it is damaging to the product (paint) as well; this issue is a growing theme with Chrysler vehicles and all affected vehicles need a service bulletin posted for a solution.
A D V E R T I S E M E N T S
- Grand Rapids, MI, USA