All in all, the 2012 Liberty actually excels off-road, but since 99% of drivers never take this thing off pavement, that becomes somewhat of a moot point. The Liberty suffers from the worst fuel economy in its class (16/22 MPG) and offers an uncomfortable ride with suspect braking ability.
10.0
really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
19 / 0
Average Mileage:
43,098 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Around 91,100 miles the airbag light came on the dash board upon starting the car. The light stayed illuminated constantly for approximately 3 days until it was put in the shop. This car has never been wrecked. I was told by Jeep dealership that occupant restraint module was out. I had it replaced for $491.15 with parts and labor. This really bothers me. I have two small children in the car so of course I wanted it taken care of...but after reading how many complaints there are I feel that this should be a safety recall.
Driving vehicle when airbag warning light went on at about 67000 miles. Pulled into parking lot. Tried stopping and restarting engine. Light would not clear. Did a google search - this appears to be a common issue with 2012 Jeep Liberty. Appears to be occupant restraint module failure; many people are being charged $400 on average to get this fixed, when it appears to be a manufacturing defect.
The contact owns a 2012 Jeep Liberty. While driving at various speeds, the air bag warning light illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,929.
The airbag module gave our at 51000 miles. Reading the internet this is a common problem on Jeep Liberty 2012 models. Yet the Jeep Corp refuses to come clean on the matter. Collection well over $500 per customer for the module and installation at the dealerships
The contact owns a 2012 Jeep Liberty. The contact started the vehicle and the air bag warning indicator illuminated continuously. The vehicle was repaired under NHTSA campaign number: 13V282000 (air bags, electrical system) and the tipm was reprogrammed. The dealer confirmed that the occupant restraint control module was faulty however, refused to replace the part as mentioned in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
The airbag light is constantly on. Started at around 40000 miles. Dealer told me it's 500 to replace the ECU for it. No warranty coverage and Chrysler won't help. I find this really disturbing since it's a safety item. I had a 2004 Mazda 3 with over 200,000 miles and no airbag ECU problems.
I bought this car in October 2015, with only 27,680 miles on it and I'm already experiencing issues with it. Last week the airbag light came on out of no where. When I took the car yesterday to get the recall fixed, the tech. Told me that the light stayed on and that it had nothing to do with a recall so it would not be covered. He also said that this was a module (not sure what that is) but if I wanted to fix it I would have to pay a deductible because it is not covered under warranty. My second issue is the driver's side window control buttons do not work properly, I literally have to pull really hard to get the window up. Now I know that from reading other complaints, this is a common issue in this car, I just don't want to experience a fire in the panel or any other malfunction. Is there something that can be done, I feel that I shouldn't have to pay out of pocket for manufacture issue that are not wear and tear.
The contact owns a 2012 Jeep Liberty. While operating the vehicle, the air bag sensor light illuminated indicating a possible failure with the air bags. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 39,000....updated 02/02/16
36000 miles the air bag light stays on. The service rep at the dealership says the airbag module needs to be replaced and it's not covered by the extended warranty. The cost to repair it is $468. How can a car this new need a repair like this so soon?
The contact owns a 2012 Jeep Liberty. The contact stated that while starting the vehicle, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the sensor in the passenger side seat failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000.
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 10 mph, the air bag warning light illuminated continuously. The contact received notification of NHTSA campaign number: 13V282000 (air bags, electrical system). The vehicle was serviced under the recall but the remedy failed to correct the failure. The contact was informed by the dealer that the occupant restraint control module needed to be replaced but that specific component was not covered under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 45,133.
Airbag warning light on dash is permanently illuminated. The vehicle was taken and tested at my local Jeep dealership where they advised that the ocr module was faulty and would need replacing at a cost of over $440. Although there is a current recall on some 2012 Jeep Liberty regarding active head restraints and some models requiring replacement of the ocr module my vehicle was not on the list for replacement of the module.
There was a recall on the Liberty so I took it to the dealership and before April 26,2015 the airbag light was not present the Liberty was backed into at a high speed and the airbags did not deploy. The company that repaired my car after the wreck told me the airbag light was on, the airbags tried to deploy but malfunctioned. They fixed the light I guess by resetting it. Now 5 months later the light is back on for the airbags and it will not go off.
At around 40K miles the airbag light in the dash came on and would not turn off. When we took the car to get it inspected it failed inspection due to the airbag light and the mechanic told us we would have to take the car to the Jeep dealer to have them diagnose and fix the issue. We took the car to the dealer and they said the issue was the orc module and it would have to be replaced and it would cost $650. This part was recalled on the 2011 Jeep Liberty and I have read a lot of complaints online about this part on the 2012 Liberty. We have no choice in replacing this part or our car will not pass inspection and our only option is to take it to a Jeep dealer to replace.
The airbag warning light was on and remained on every time the vehicle was on. I took the vehicle to the dealer and was told that there was a recall on the active head restraint but that the issue causing the warning light to be on was due to a fault orc circuit. The service advisor informed me that this was not covered and that I had to pay $500 to have it repaired. I went online and noticed this is a common issue with this vehicle. So the options for the consumer is to pay to have it fixed or risk your airbag not deploying. This is a huge safety concern if someone does not have the means to pay $500 to replace the faulty circuit. This should be considered a defect and a recall posted for this orc circuit.
The contact owns a 2012 Jeep Liberty. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer to be serviced under NHTSA campaign number: 13V282000 (air bags, electrical system). The recall remedy was performed; however, the occupant restraint module also failed and was not included in the recall remedy. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 59,000.
The airbag warning light came on my car one morning when it first started. A few days later I took it into the dealer and was told that the module occupant restraint had failed and needed to be replaced. The repair cost $390. After doing a bit of research online it appeared that many other people reported the same malfunction with the exact same model year around the same millage... updated 09/30/15
A D V E R T I S E M E N T S
- Beaumont, TX, USA