This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dome light leaking water when rain or snow, leaving seats, car floor mats drenched. Had to replace radio three times and it smells like something burning
The over heating light turns on on the dash and my car over heats after driving on the highway going over 50mph for more than 15 minutes. However, if I drive on state roads going 50mph or under the car doesn't over heat. I got a new thermostat and new radiotor thinking it would solve the problem and it did not. There is no leak coming from the car so it is not a water pump issue. The coolant levels are good.
Structure. Engine cradle is almost completely rusted through. Repair facility states this is an unusual amount of rust but commonly seen in this vehicle
- Sterlingheights, MI, USA
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The heater core is clogging not letting antifreeze thru heater core has clogged numerous times. We have had to replace it, flush it, etc. In our vehicle, it blows warm/hot on drivers side but as you cross over vehicle it blows cold on passenger side. This is an expensive repair and shop has said this seems to be a design problem causing metal bits to collect and build up and block up the heater core. Something is causing blockage. This has occurred over the last several years. The last time it was replaced was in 2015. I opted not to have it replaced again this time until we figure out the cause. Please note that the service tech checked the blend door, the thermostat, and flushed the heater core. He said the heater core needs replacing again. This is almost $800 again on this part. I spoke with Chrysler Jeep to make sure it is documented but not sure what they do with this information. During the conversation their people were saying different things regarding how they monitor problems with vehicles and/or parts. To ensure that this defect is reported I am filing a complaint with the NHTSA. I would like for them to research what is causing this problem so that it does not occur in the future as well as if it becomes apparent that their is a design flaw or other in the heater core system or engine that proper action is taken. Be it recall or other.
When you fill the car up with gas... it stalls... no power, no brakes, no steering... the dealer fixed numerous things on car and it keeps happening... it also appears hundreds of others have the same issue... see this thread: Https://www.cargurus.com/cars/discussion-T29898_ds631498 this is happening now for almost 7 months.... over and over. It also stalled on highway and was almost hit by a tracktor trailer. Yesterday at the gas pump it died after filling up the gas tank and rolled back toward the fueel tanks... almost hit them
Car has moonroof, water leaks come through map lights, and power awich for moonroof, drips on radio and gear selector, cant fix leak.very common problem with the research I have done, very distracting while driveing as water pours out of map /dome lights.only leaks water when car is in motion, not sitting.
While performing other work on my 2009 Patriot the mechanic discovered the "K" frame crossmember rusted out. This crossmember holds much of the vehicles suspension. This is a danger since this could eventually corrode enough to completely fail or buckle while driving. There certainly should not be this level of corrosion in a 2009 model car frame. This is a garage kept car from Michigan
Sunroof has been leaking from map light since purchased in 2009. Dealer cleaned sunroof drainline once but claimed it was not a warranty item recent leaks have gotten worse, drains into dashboard. Car radio stopped working due to water damage called dealer and expained problem. Dealer said it would take several days to diagnose problem and would not be covered under warranty. Sunroof drains into dashboard when turning
When driving my 2009 Jeep Patriot at approx. 25 mph, I heard a 'pop' sound from near the front driver side wheel. I visually inspected and it appeared part of my frame had cracked. I took it to a shop, and they told me that the entire subframe/crossmember/kframe had rusted through, entirely, as well as the control arms. I took it to a Jeep dealer, and they confirmed. After contacting chyrsler and submitting a case, the dealer send digital images of the affected parts to Chrysler. Chrysler said there was nothing they could do since it was more likely than not corrosion from road salt. Both the mechanic and the dealer told me the Jeep was unsafe to drive. There was a recall of more than 130,000 2006 and 2007 Jeep Liberty's for this same issue (undercarriage corrosion due to salt). How can a company reasonably think it is acceptable for a 6 year old vehicle with approximately 85,000 miles to rust through an integral part of the body/structure? I have a family, and had this piece snapped while on the highway at a high rate of speed, I could have killed them and others. I had the vehicle fixed, but will be pursuing further action.
My ABS, esp bas, and traction control lights went on on my dash showing that my vehicles safety features are disabled. I had just had the sensor module that controls these lights replaced back in December 2015 at an expense of $1266. Now 7 months later and 6000 miles later the system is not working again. The dealership will not cover the repairs again under warranty and claim I will have to pay again to have the repairs made. Who know how long this repair would last as the Jeep parts are obviously defective and their are many more complaints on-line about them. There is no doubt that there are a lot of Jeep owners driving around with their safety controls disabled because they can not afford these costly repairs...or can not afford to pay for them more then once! Jeep should have to honor these repairs under warranty or recall the defective parts before someone gets killed!
This vehicle has been parked indoors for many years. Now I park it outside. It leaks heavily after a rain through the dome light fixture and the head liner, this internal leak can short out the electrical system. This vehicle has a sunroof.
This vehicle is total junk. I just replaced the under carriage that holds the engine up because it rusted out. This should not rust out for the lifetime of a vehicle. In addition, I have replaced the transmission, the alternator, the starter and the ball joints twice. The second time I replaced the ball joints was due to the under carriage rusting out. This vehicle is 5 years old and does not have 100,000 miles on it. I have repeatedly complained about this car to deaf ears even though the service tech at the dealership told me that he has replaced several alternators and under carriages on this vehicle, Chrysler Jeep does not acknowledge a defect. The under carriage is a safety hazard because if it breaks the driver will lose control of the steering. I firmly believe the Jeep Patriot is manufactured with inferior parts and Chrysler Jeep should recall these vehicles for the under carriage. I would not recommend this vehicle to anyone. I have put over $4000 in major repairs into this car.
After going through a car wash water started pouring out of my interior map lights (dome lights). A quick search online for Jeep water leak dome lights resulted in 760,000 matches. There are thousands of blogs/websites/forums all referring to this same error. After heavy rains or water exposure (e.g. car wash) the water leaks through the interior dome and map lights. Many sites indicate the manufacturers reluctance to make the repairs and treat the situation as though they have no prior indication of problems. With thousands of websites and so many people reporting the dealers are reluctant to repair this obvious design flaw, I am left wondering how many many people have to report this water leak to the manufacturer before something is done to correct it (voluntary or mandatory recall). Fortunately I am still under warranty but I am not looking forward to arguing with the dealer over something that is clearly a known issue.
A D V E R T I S E M E N T S
- Dekalb , IL, USA