This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The back passenger tire started rubbing and smoking. After getting home, noticed the wheel was at an angle. After taking off the tire, noticed the whole rear suspension cradle was completely rusted through. I contacted Chrysler dealer to find out no recall. Contacted the place I purchased the jeep only 18 months ago, sent them pics, and was told "That is normal". I could have been on the Interstate or highway when the suspension broke. There was absolutely no warning signs this could happen or was going to happen. I have not driven much due to working from home since COVID. Has not been inspected since I don't know who to contact. So now I have a jeep sitting in my drive that I can't drive and still paying on.
While driving down the road after picking up my 3 children from daycare. I was going approximately 25mph and the front driver side tire folded outward. The sub frame and cross members apparently are defective.unbeknownst to me there is a warranty 10 year/ unlimited mileage. There was also a class action lawsuit on Jeep Patriots/ compasses between 2001-2007 because of this issue. Instead of fixing the issue this company/ manufacturer has continued to use these defective parts on newer models such as mine. I might add for some odd reason the class action lawsuit doesn't cover my year although its the same defective sub frame and cross member parts. All they have done was offer this warranty, which I was never made aware of or told about by them or the dealer I made my purchase through. After my children and I nearly got seriously injured or killed did I look into this and found out. Due to these defective parts not only were we almost killed but the car suffered severe damage to the front end and the transmission as well as various other parts and components. I still have payments left on this automobile and it is completely inoperable and really hasn't gotten that much use compared to the amount I've paid already, not even counting what I still owe. I called the dealership and corporate office and they seem completely unconcerned and unhelpful in resolving this issue. I will never purchase a Jeep/ Fiat/ Chrysler product ever again. These people put me and my family knowingly into a very unsafe vehicle and nearly got us killed. If I had been on the interstate doing 65mph and this had happened I would not be here writing this. All I can do is thank god it decided to fail when it did, not later on the interstate. To sum it up tire came off, lost steering control, ground to a halt in the street sideways, car fluids pouring all over road. Also have pictures of scene.
Takata recall: I had a repair done to my Jeep Patriot two weeks ago. The repairs were over 800$. I had to have the two front control arms, ball joints, and tie rods replaced. As I was driving to work, I lost steering and now not able to drive my vehicle.
The steering wheel constantly needs to be held at an angle for the vehicle to go straight. I've taken the Jeep to the shop three times and the problem always comes back.
"death wobble". I experienced this on a short two hour trip where I couldn't control the card. Every time I hit a bump or tired to turn the car was hard to steer. This Jeep has on 40K on it and is 4 years old. I was travelling on the highway and genuinely feared for my life. I was over halfway to my destination so I got off the highway and took the back roads with my hazards on and went slow. The fact that Jeep is unwilling to reimburse me for the cost of the repair is upsetting. But what is more upsetting is how they have not issued a recall on this vehicle. I have spoken to several people with regards to the exact same issue and not just with the Patriot. This needs to be addressed before someone gets seriously injured or worse. I have no faith in the company now and do not trust the safety of the vehicle.
- Columbus, OH, USA
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Anti-lock braking system light turned on, then the anti-skid light turned on, then vehicle engaged in four wheel drive on its one. Rear passenger side wheel locked up and vehicle swerved to the right off the road.
In 2012 we had a nail through the tire of the 2011 Jeep Patriot that we bought new. When we took the car to tires plus to have the tire replaced. We were told that they couldn't legally replace just one tire. The tread wear was so awful; uneven, different tread variances, they couldn't match one used tire. How would they pick what tire to match it up too. We ended up with 4 new tires, we were also told at the time the uneven tread was doing damage to shocks and struts. A year later we took it in for new break pads and rotation, again, even with these "new" tires we were told tread was so uneven, it would be loud, be careful, excreta. I took the Jeep into a Jeep dealership for a recall 10/2013 "N01 recall" since I had in there I also opted to get transmission service/filter, they too talked to me about my tire wear. 11/2013ish my husband, stationed in hi purchases a new Jeep as well. Now we are stuck with two of these...2/2014 I find out the vehicle he purchase (not his, but others with same yr/make/model are already being recalled. Then my transmission goes out! a Jeep, we have just owned, higher miles all from hwy 94 from my husband compute when he lived in wi to fortmccoy...straight shot...65mh the whole way. In addition they fix sway bar link, arm control and tell me noise that still exists could be wheel bearing, my alignment was so off, they kept it an extra day. So I'm 5K into my vehicle I owed 3 years, the wheel bearing, alignment, sway bar, arm control, shocks, struts all I believe to whatever (I wish I new) was causing the uneven tread wear. There is something wrong! transmission different issue...or is it? I have been told as mentioned above they couldn't "legally" replace just one tire...then how for the last three years can Jeep legally let me drive my 4 kids in a vehicle that has obvious problems. Yes, I've called dealership, home office and BBB.
The contact owns a 2011 Jeep Patriot. The contact stated that the tire pressure sensor (tps) failed. The tps warning light continued to illuminate on the instrument panel and the contact had to continuously add air to the tires. The vehicle was taken to the dealer for inspection who stated that the tires were not included under warranty. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 5,000.
Right front tire blew out causing loss of control of vehicle in sharp curve. Vehicle struck concrete culvert with left side and flipped at least twice, landing right side up.
A D V E R T I S E M E N T S
- Erlanger, KY, USA