Several times I took my 2015 Jeep Renegade into carthage Chrysler Dodge Jeep Ram to complain about my transmission slipping with acceleration from a stop. I was told several times it was fine, despite my repeated complaints that it was a safety hazard. It would slip when entering roundabouts and when making left turns in traffic, causing several near accidents. I also complained about the Jeep Renegade continuing to shift into neutral, a recall Jeep claims to have repaired in the past. When I wrote the company about my dismissed complaints in may I responded to their email for follow up information on May 12. A follow up question was asked regarding the name of the technician I May 13, attached. I apparently missed a call on 5/14 and was notified 5/15 that they were closing my case, also attached. We decided to take my Renegade into frank fletcher Chrysler Dodge Jeep, due to excellent customer service during an automotive purchase earlier this year, and they immediately find the problem to be an internal clutch failure. I have now been quoted a price of $4,601+tax...to fix a problem I have been complaining about for years to a different Jeep dealership on 9/21/2020. I immediately sent an email to the NHTSA, however I may have notified the administration incorrectly, sending an email instead of the form. Also attached is the work order and invoice from July 2019. I was provided with the invoice at time of payment with no mention of a transmission complaint. The work order clearly shows I was complaining about the transmission. Every time I complained I was told they couldn't replicate the issue and nothing was noted on the final invoice....when my transmission would have been covered under the power train warranty. This was not my first complaint, either, as I had been complaining about the transmission for years due to it being a safety hazard.

- Webb City, MO, USA

Jeep has started to slip into neutral while driving. This started several days ago. Today I was pulling onto the highway and it slipped into neutral. It took a minimum of 30 seconds to correct itself. Nothing I do seems to help. If there had been other vehicles on the road, well I hate to think of what could have happened. I will have had this Jeep 5 years on January 2, 2021. I have enjoyed the Jeep up until the last week,

- Maywod, MO, USA

I stopped at a red light, when the traffic lights turned green I pressed my gas petal but the vehicle started to slow down & wouldn't move, my engine light came up & so did my brake, airbag & park light. I was stuck in park for a couple of minutes, after waiting my car started back to normal, but this problem continues.

- Groton, CT, USA

The contact owns a 2015 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle jerked with the accelerator pedal depressed. Several unknown warning lights were illuminated. The contact also stated that an abnormal whining sound was coming from the vehicle while driving at various speeds. The contact took the vehicle to an independent mechanic who performed a diagnostic test and later discovered that the vehicle had a defective transmission control module. Neither the dealer nor the manufacturer were notified of the failure. Upon investigation, the contact discovered NHTSA campaign number: 16V529000 (power train) which she linked to the failure however, the VIN was not included. The vehicle had yet to be repaired. The failure mileage was approximately 49,000.

- Griston, NC, USA

Upon cranking up the vehicle, the dashboard presented a 'service transmission' error and the gear what stuck in park and would not change gears. The vehicle was stationary during this time and in my driveway.

- Decatur, GA, USA

The car stalled and turned off while pulling out on a busy road. This happened twice over the past 12 mos. There is also a notable 'kick' in the automatic transmission while lowering speed.

- Keizer, OR, USA

My transmission shifts to neutral while in motion on city streets and highways on its own and puts me at risk for crashing. I have taken my vehicle in on more than two occasions before my 100,000 mile warranty and the problem still persisted and has become worse.

- Fort Worth, TX, USA

The vehicle was purchased new from a Jeep dealer. After a few months it drove just fine until we noticed an odd behavior that began to get frequent as more miles added on. We had the service department of the same dealer verify issues related to powertrain performance: Rought & harsh shifting, shuttering when in 3-4 or 4-5 gear, slow or heavy sluggish acceleration from stop, high engine reving up to 3,4 thousand RPM with delayed shifting to next gear when traveling uphill or high altitude expressway, slamming into gears when up or down shifting, jerky & harsh thump when stopping from gears 1-2 & when accelerating from gears 1-2, 3-4-5, and rought idle when drive is engaged. All complaints have been reported to service department during the past 60 months with only 'computer updates' for transmission offered as a solution and no other alternative offered to permantly remedy the problem. I was told by the service department that these are 'normal charateristics' of my car. We stand firm that the car didn't present these issues when new or we would not have made the purchase. Recently, as of June our vehicle has been at the service department with a complaint of a rumble, whinning, and vibrations coming from the drive train when driving from 30-40 miles and restarts at aprox. 60 mph.we have been told again that an update to the powertrain would be performed and some bearrings would be replaced. The service manager don't return my calls or answer the 3 messages left with his associates to my tag number and issues. The only responce we get is that they are waiting for parts. I asked if we would get a warranty extension? the responce was 'non that we know of' by the service representative. My factory warranty expires today and my car is in the shop unrepaired with no powertrain solution. Concerned that warranty expire and powertrain issues continue with no avail.

- Toa Alta, PR, USA

The 2015 Jeep Renegade has transmission issues and needs to be addressed before someone is seriously injured due the lurking issues. When the vehicle is at an complete stop and you hit the gas to go through an intersection the vehicle lurks and hesitates before the transmission will engage. This issues had created other drives slamming on their breaks to avoid hitting my Jeep. This issue has been occurring ever since I purchased the vehicle used 03/19.

- Colorado Springs, CO, USA

I was driving on the highway around 3pm when I attempted to turn on the air and the temperature never adjusted. My coolant indicator turned fully red. My car started smoking and I pulled over and popped the hood to see my antifreeze boiling out of the reservoir. I kept the hood up and waited for it to cool down. The next morning, I drove to my sitter's where I completed my trip and the car started smoking again. Now it's at the shop.

- Philadelphia, PA, USA

When starting out from a stop, the transmission hesitates when shifting gears almost causing my vehicle to be rear ended several times. This is a constant problem.

- Mountain Top, PA, USA

My car shifts very badly when I'm trying to drive from a stoplight or a complete stop. I start to go when the light turns green it suddenly stops and then picks right back up. I took it to a shop last week and was told that it is fine...I also try to merge into traffic coming from a parking lot and had almost been hit because of this shifting issue twice so far because I know it is going to happen and normally wait to make sure no cars are anywhere close to me as I try and enter traffic. This issue needs to be fixed and recalled for the transmissions for all the 2015 models.

- Warrensville Heights, OH, USA

Vehicle loses permanent power to computer that powers transmission and knocked out computer and the transmission from shifting from drive to park and park to drive rendering the car totally disabled without dealership intervention do to bad connection on the negative battery terminal. This left the car unmovable from travel lane to side of the road in heavy traffic without a tow truck being summoned. At time of incident vehicle would not shift to neutral for removal from highway to safety and placed everyone in danger of high speed collision for the whole entire time that vehicle remained locked down in high capacity, high speed lane of travel.

- Bay St Louis, MS, USA

The contact owns a 2015 Jeep Renegade. The contact stated that the gear shifter failed to move from the park position. The cause of the failure was not determined. The local dealer efird Chrysler located at 1711 West lucas St, florence, SC 29501, was notified of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 16V529000 (power train). The contact stated that the vehicle experienced the failure listed in the recall. The manufacturer was not contacted. The failure mileage was 80,000.

- Effingham, SC, USA

I bought my 2015 Jeep Renegade brand new in September 2015 and began having problems right away. There's a power issue where the car will just shut off and lose power and the key gets stuck in the ignition. I have had it jumped several times just to get it moving again. Took the car to several auto zones to test out the battery just to see if I would get a different response but each confirmed that there is nothing wrong with the battery. It either completely shuts off or stops picking up speed in the middle of busy houston traffic. You can feel when it switch gears sometimes, it makes this hard and loud popping noise when it's trying to switch gears. It's always done that. This usually happens if I'm at a slower driving speed, like turning at a light, and then accelerate to pick up speed, it either makes that loud popping sound, or struggles to pick up speed and eventually stalls and/or lose power. It's real scary. I've been having this problem since I bought it and have had it checked out many times but no one can tell me what's wrong with it. I have been monitoring the recalls and have been seeing numerous cases from people with the same issue I'm having but somehow my VIN isn't associated with any recalls.

- Houston, TX, USA

When driving the vehicle it hesitates to receive gas and it shifts extremely hard between gears. It stalls and moves forward aggressively when pressing the gas. It vibrates hard while idling (at traffic lights) it has become a safety hazard as it feels as though it is ready to stop at any moment

- Houston, TX, USA

The contact owns a 2015 Jeep Renegade. The contact stated that while driving approximately 10 mph, the vehicle stalled. The gear shifter was able to be moved however the gear would not shift to match the intended gear the vehicle was shifted to. The vehicle would display that the vehicle would need to be in park in order to shut the vehicle off, however, the gear shifter failed to shift to the park position. The contact depressed the break pedal for an extended time to restart the vehicle. The contact was able to proceed with driving the vehicle. The contact stated that the failure was related to NHTSA campaign number: 16V529000 (power train). The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 65,000.

- Newburgh, IN, USA

I sent 1 service record. I have 3 more if needed. Jeep still is unsafe I was on a busy street at 5pm at a stop light. When I put foot on gas the car would not move then it started out inching away and finally got moving.it took at least 8 or 10 seconds to get passed the green light and the car behind me was way to close and could have been an accident. I have had it looked at 4 or 5 times and all thats been done is updates and replaced a valve body part. I have an attorney and filed suit against Chrysler. This Jeep is not safe to drive and they dont care. They are going to wait til someone dies then they will get on this issue. I dont know why my Jeep was not in the last recall for transmission but it should be, and they should not be allowed to resell this Jeep or the 2015 Renegades period. They are not safe.there are many complaints about this transmission and still no recall. Its been 4 yrs with this Jeep running like its 30 yrs old and I am paying 41000 for it. Do Missouri a favor, get these 9speed transmissions off the road, they are causing major stress and hardships to the owners. The speed in this Jeep is unpredictable. I was on a city street driving at 35 mph and as soon as I was going down a big hill the car sped up way more than the usual down hill speed. They all go a little faster but this was like it was trying to go above 55 and was praying it would stop and it did. But when will the day come that it wont... I will not live to tell if it ever happens. Sad. And all I wanted was a way to get to work, . and all Chrysler cares about is getting paid.

- St Louis, MO, USA

The headlights were on too long while the engine was off causing a dead battery. No big deal I thought... I jumpstart the car per owners manual instructions (it has a complex battery so even though I've jump started many different vehicles I wanted to make sure there weren't special procedures, it ended up being pretty standard). When it died it was in a garage so I had to manually unlock the gear selector to put the car into neutral to push it into position for a jump connection. I put the car in park and let the battery charge up a while. Once the car charged up enough, it started right up. At this point I thought I was in the clear, that's when the service engine light and service transmission light came on. The engine is running fine, transmission was fine before the battery died. Not only that, but I could not move the vehicle. It was locked into park. I was blocking the road in my neighborhood while I was manually unlocking the gear selector, I finally get the car to shift into drive and tried to accelerate. Only the engine would rev, no movement. Try to reverse, same thing. At this point I couldn't get the car back into park. I push the car back into the garage to get it out of the way and go to turn it off. The Renegade (push button start) will not let you turn the car off in any gear but park. It was stuck in neutral. After struggling more to force it back into park, I finally get it and was able to turn the car off. I'm lucky it didn't get stuck in D or R if it started working! I've never had such an experience jumpstarting a car and this is a huge safety concern. Luckily I was strong enough to push the car back out of the way, otherwise it would be stuck there indefinitely until a tow came. I've read numerous other complaints of this in online forums. Each one said a dealership had to reset the cars computer to make it work again.

- Fresno, CA, USA

When driving the vehicle it shifts extremely hard between gears. It will stall then lurch forwards when hitting the gas pedal. It vibrates very hard while idling (like at a stop light) about 50% of the time. It has been serviced at my local Jeep dealership where the pushed a software update. This helped, but did not solve the issues for a few weeks (at most). It is now scheduled to be dropped off again.

- Columbus, IN, USA