This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clockspring failure. Airbag light blinks and chimes in normal driving. Not offroad. Part is inferior and needs to be replaced several times over the life of the vehicle.
The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 09E044000 (equipment, trailer hitches), 16V290000 (air bags), and 16V352000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect and VIN tool confirms parts not available.
Takata recall (S43) airbag inflator and safety recall (S33) airbag clockspring I have tried three times to get these recalls addressed at the hilton head Chrysler Jeep Dodge dealership where I purchased this vehicle. The service manager claims the parts are on back order. This has been going on since I received the recall notices earlier this year. These are potentially life threatening conditions which this manufacturer/dealer is unable or unwilling to address.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 16V352000 (air bags) and 16V290000 (air bags) ( but the parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owned a 2007 Jeep Wrangler. While driving 45 mph, the contact drove off the edge of the road. The contact attempted to correct the issue and over steered. As a result, the vehicle rolled over. The air bags did not deploy. A police report was filed and there were minor injuries which required medical attention. The vehicle was taken to a dealer and declared destroyed. The manufacturer was not notified. The approximate failure mileage was 122,000.
- Inman, SC, USA
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Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 16V290000 and 16V352000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available. Updated 12/21/16 updated 12/22/16.
The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 09E044000 (equipment, trailer hitches) and 16V290000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 09E044000 (equipment, trailer hitches) and 16V352000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall took my car in to Jeep (santa monica) on Thursday September 1st. Did not mention the recall. Tried to trade car in on Sunday to Toyota, was told about the recall. Went back to Jeep on Tuesday September 6th. The clockspring issue was taken care of, however, I was told to wait for the passenger airbag recall. Recall has been issued for over two months and has not been resolved. It is not only an inconvenience for someone who needs to trade their car for another vehicle, but it is a danger to myself every time I step into my car. I now can not in good conscience take another passenger in the vehicle with me, which is causing a disturbance to my life and my work. Jeep continues to refuse to repair the airbag, replace the car, or refund my purchase price minus depreciation.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V290000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failue.
Takata recall we feel we cannot safely drive this vehicle. We have multiple family members and we need this vehicle (we actually have 2 Jeep affected which is quite unfortunate). When do they expect a fix?
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was unavailable.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact stated that the air bag warning indicator illuminated. Also, a chime sounded and could not be deactivated. The contact received notification of NHTSA campaign numbers: 09E044000 (equipment, trailer hitches), 16V290000 (air bags), and 16V352000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was 119,000. Parts distribution disconnect. VIN tool confirms parts not available.
I had previously had my clockspring replaced twice per Chrysler and fought to get reimbursed. Now, my cruise control is not functioning which pertains to the clockspring. I'm concerned that the clockspring is compromised and will eventually fail as the previous two have. A faulty clockspring is a safety issue as it determines whether or not the airbag will discharge. It is a continuing concern.
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- Sarasota, FL, USA