This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have what is commonly known as the Jeep "death wobble". I cannot believe that a recall has not been issued for this. I almost caused an accident entering a highway with a construction zone as there was no where to pull over. The Jeep was uncontrollable at 55 mph.
The contact owns a 2010 Jeep Wrangler. While driving approximately 5 mph, the steering ability seized and the traction control warning indicator illuminated. The vehicle had to be towed to the dealer. The mechanic stated that the steering gear was faulty and needed replacement. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
Air bag light comes on. I have checked all fuses and everything is ok. I have done extensive research and it is my opinion that it is a faulty clockspring.
The contact owns a 2010 Jeep Wrangler. While driving approximately 45 mph, the steering wheel seized without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the steering column fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,500. Updated 09/03/15 updated 11/03/2017
I have a 2010 Jeep Wrangler sahara unlimited with 62K on it. I first noticed a jar and shaking after hitting a bump a few months ago and didn't think anything of this, until tonight!Y Jeep is completely stock. I was coming home from work and hit a bump on the highway and my whole entire front end completely shook where I could barely control the vehicle. I had to slow down but was scared to death because there was a semi behind me, when I slowed down it didn't do it anymore! this is so dangerous I go on multiple trips with my two sons and can't imagine to safety that is at risk with this type of malfunction in a Jeep.
- Montgomery, IN, USA
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The problem happened 3 times. Two at very low speeds during the day, and once at night at high speed. The first time it happened, I was driving the Jeep and the engine stalled. It was hard to steer, but I was moving slow. I thought it was a weird fluke. I put the car in park and restarted it with no problem. The second time it my husband was driving, we had just pulled out of our neighborhood and the Jeep stalled. The breaks don't work well, and the steering is difficult. He put the Jeep in neutral and restarted it with no problem. The third time it happened, was on January 10, 2015. I was driving at night with my child on a long trip. I had been driving the Jeep for several hours on the interstate. It happened at around 10:00 pm - it was very dark. I was in the passing lane going about 65 mph when the engine stalled, the headlights went out, all the interior lights went out, dashboard went dark, and I knew from the previous two times, that if I applied the breaks or tried to steer, it would be very difficult. I decided that I didn't want to look down and try to find neutral and accidentally put it in a low gear. So I turned the ignition switch and everything came back on (engine, light inside and out, power steering, and power breaks) while the Jeep was in drive traveling at 65 mph. I took it to the Jeep dealer to have it repaired. They told me that the trans range sensor went bad. My main concern is - why is the engine stalling and Jeep losing all power while moving when the sensor goes bad" there was no warning light to let me know a sensor was bad. Are all Jeep designed with this sensor, and will all Jeep experience the same thing if their trans range sensor goes bad, or was it just something that happened with my specific vehicle"
While driving at all speeds I would get an airbag warning light and chime associated with steering inputs. Contacted service department. They said no recall exists and im out of warranty and would have to pay to get it fixed. Looked up recalls and failed components common to my complaint. Found the exact problem on my Jeep up to 2009 and another recall for my year Jeep but only right handed steering models. Did more research and the same part number component is used in all of them in this year group but my vehicle isn't covered. This is a gross neglect to address a know safety concern and could result in serious injury or death. The Jeep was bought new, and airbags should be warrantied for longer than 36,000 miles. Especially when they are being recalled for every year and model around mine and I have the same exact problem.
The contact owns a 2010 Jeep Wrangler. While driving approximately 65 mph, the air bag warning indicator illuminated. The failure occurred multiple times. The dealer stated that the clock spring was fractured and needed to be replaced. The vehicle was repaired and the manufacturer was notified of the failure. The approximate failure mileage was 60,300...updated 09-24-14 updated 02/25/2015
While driving my air bag light came on. When I turn right it goes out. As I straighten out it comes back on. Research says it's a clock spring sensor or module based on how it goes on and off when the wheel is turned. Contacted my local dealership and was told that this is not a warranty issue and that it would cost around $400 for the part and labor. This is a device that has been recalled on many other jk Jeep, yet there is no recall on the 2010. Additionally I have a certified pre-owned warranty and they said it isn't covered under that warranty either. This is crazy.
While driving down the road at approx 45mph, the Jeep began to shake/jump uncontrollably for no apparent reason. We took it into the Jeep dealer from whom we bought the vehicle. He tightened the track bar (??) and replaced the steering stabilizer. We explained to him that we were beginning a cross country trip, so he should check everything. A week or so later, we began the trip from Florida to California. Two days into the trip (East Texas), while traveling at highway speeds, we experienced the shake again. We had to top the vehicle and took it to the nearest Jeep dealership, driving on side streets at minimal speeds. The dealership replaced the upper and lower ball joints. There were already two Jeep in the shop with the same problem and while we were there, another person came in with the same issue. We then continued our trip. Two days later, in California, we again experienced the shake while traveling at highway speeds. Again, we took the car to a Jeep dealer who said we needed to replace the steering stabilizer. We told him it had already been done. He noted that the stabilizer that comes as standard equipment with the Jeep is not robust enough and that most Jeep will experience this problem if not upgraded. We also reported this sequence of events to Jeep. We have since researched this issue on the internet and have found the problem is know as "death wobble" and seems to be quite prevalent.
Vehicle was parked in front of a house. I left the vehicle in 1st gear then set the parking brake and turned the wheels into the curb to prevent roll back and I got out of the vehicle. I went inside and the vehicle rolled down a hill and into a house. When the police came they found it still in gear and the emergency brake was still on.
Driving on road when Jeep violently shakes. Lose control over steering and entire front end shakes. This is known as the death wobble. Had to immediately pull over and try not to crash. Got control over vehicle, picked up speed again and the violent shake happened again. Driving with children in the car on a busy road this is very frightening!
I purchased a used 2010 Jeep Wrangler unlimited on July 11, 2013. It had just under 10K miles on it. Within the first few days of driving it, I hear and feel a thump in the steering, while driving. It is not a normal noise from suspension working. The issue has gone on and on. Later at about 18K miles, I began having death wobble issues. I have had it to 2 shops and inspected things myself. Ball joints, wheel bearings, tie rods/ends, steering stabilizer, you name it. I finally after several scary events, and continually having shops tell me there is nothing wrong, have found the issue. With 25K miles, I am having to have the steering gear box replaced. The sector shaft is shot. The steering wheel is all over the place. This is my daily driver, so unfortunately I have no option but to drive it and hope I make it to and from safely, as well as the other drivers on the road. I believe after a lot of research on the Jeep forums, that Jeep has a problem with the gear box, and that it is one of the common causes of death wobble in the jk models. I am taking mine in tomorrow to have it replaced. I have only 25K miles on it, but it is 4yrs old. So, I am sure I will end up stuck with the bill on this.
I have a 2010 Jeep jk unlimited 4X4. I bought the vehicle used from a local dealer in July of 2013, with approx. 10K miles on it. At about 18K miles, I began experiencing the common dreaded "death wobble". I was driving down a country road with my children in the back seats. All of a sudden, while hitting a small bump in the road, the steering wheel began rapidly moving back and forth and the frontend of the vehicle was shaking violently. I quickly stopped the vehicle, checked on my now frightened children, then go out to examine my vehicle. I couldn't find anything obvious, like tie rods or ball joints. So, I slowly drove home. I went over the entire front end. Couldn't find anything. After reading a lot of forums on the matter, I found I am one of many Jeep owners that have/are fighting this same issue. I went ahead and put on a new steering stabilizer, and trackbars, as these are claimed to be the most common issues (even though mine looked fine and had no play). I continually have had the problem and have had it to shop for an alignment, tire rotations, and checking the balancing on the tires. The shop said tires and alignment were fine. We found that there was some play in the sector shaft where the pitman arm connects to the steering gearbox. Some guys are saying they have replaced theirs 3 times in 30K miles. I don't offroad, my vehicle isn't exposed to harsh conditions, where one could expect mechanical failures. I currently have 26K miles on mine, and have been trying to find out the cause, meanwhile throwing $$ and parts on it to try and find the issue. After researching and seeing the large amount of owners fighting death wobble and the component failures which cause it, I feel Chrysler should be held accountable to some level. I think they should be recognizing the problem and the large scale of it, and offering some type of solution to fix the issue.
This has happened multiple times, while driving at a higher rater of speed (anything above 45mph) and going around a curve, the front end begins to violently shake to the point that it is difficult/impossible to control and you must pull off to the side of the road. Aka the death wobble. There was not a pot hole, or anything in the way, just a regular road. I have had to do this on several occasions and on busy highways, nearly causing an accident and being rear ended since I had to stop suddenly and pull off the road. I have take it in a number of times with this problem and no solution is found, they just keep wanting to rotate my tires.
2010 Jeep Wrangler air bag light came on also horn and cruise control is not functioning because of a bad clock spring. I have been reading online where this is a common problem with this vehicle.
While exiting a 55 mph speed zone onto a 65mph interstate highway I experienced extreme shaking in the front end. The Jeep actually hopped on the road forcing me to pull over. This has happened 4 more times in the course of 1 month. I took it to the shop at my dealer. My vehicle was in the shop for 1 week in which the transmission was replaced. The same issue began happening 3 days after I got it back. I returned it to the dealer explaining the issue and began researching on my own. I came across many instances of the same thing- death wobble. It happens when my Jeep hits 60-70 mph causing me to have to immediately stop the vehicle, usually in high speed interstate traffic causing danger to myself and other motorists. My Jeep is stock, so the excuse about being lifted does not apply to me. It seems Chrysler knows about the issue and does nothing to recall the vehicles. I'm being told the parts/repairs are not covered under warranty. This is unacceptable.
While driving on the interstate, my Jeep steering wheel and front of Jeep will intermittently start shaking violently, causing me to have to slow down suddenly and pull over to the side of the road. It's very scary and I am afraid it may cause an accident because it happens so suddenly at a high speed. I purchased my Jeep about a year ago from a Chrysler dealer and within a week noticed it had a "popping" noise when backing up and then going forward. I have taken my Jeep to this Chrysler dealer 3 times to have this checked out. The first time, they told me I needed new brakes, so I had new brakes installed, but my Jeep continues to make this "popping" noise. The last 2 times I took my Jeep to this Chrysler dealer, they insist there is nothing wrong with my Jeep and they do not hear this noise. Now my Jeep has had these episodes of violent shaking and I wonder if the two problems are connected. I have seen reports of a "Jeep death wobble" and feel this is the same thing that I have had occur with my Jeep. Is there any kind of recall for this problem?
This car has had 11 serious incidents of what is called the "death wobble". the car hits a bump or rough edge on the freeway or highway and immediately goes into an uncontrolled wobble of the steering wheel and the wheels wiggle back and forth. This can only be stopped by slowing down or stopping. The incident described above 1st occurred on August 10, 2013 at 2:00 pm on highway 101 in newport, Oregon after I hit a bump. It occurred on August 25, 2013 5 times at about 10:00 am on interstate 3 in Oregon after hitting a bump or rough section in the road. It occurred 3 times on highway 99 in California after it hit a bump in the road. Finally, it occurred 4 times on August 25th. This car is unreliable and unsafe to drive on any freeway. This car has never been driven off road or mistreated and has only 62,000 miles, mostly miles are freeway miles. The car will be evaluated by an independent auto repair shop and then by a Jeep dealership. As stated, the incidents described above are serious and can cause the car to out of control. The car was purchased new in July 2010. There are a number of reports on this car that describe the death wobble. They are: (1) the congressional letter of March 19, 2012 from congressman henry waxman and congresswoman anna eschoo to NHTSA's administrator stickland asking for data on the "death wobble" as well as Chrysler's response to the incidents. (2) abc's san francisco affiliates April 12, 2012 report on tv about the death wobble-both reporters also personally experienced the same incident. (3) a follow- up report on July 5, 2012 by abc in san francisco that states that there are over 600 reports on this incident. (4) Chrysler's issuance of a technical service bulletin 19-002-12 to help dealers work on the steering/wobble problem. This is a manufacturing defect that relates to the suspension.
A D V E R T I S E M E N T S
- Green Bay, WI, USA