10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,384 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Wrangler brakes problems

brakes problem

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2011 Jeep Wrangler Owner Comments

problem #8

Jun 182020

Wrangler 6-cyl

  • 183,000 miles

A D V E R T I S E M E N T S

I am a rural carrier I was on the job working and my seat belt broke on my RHD 2011 Jeep Wrangler! I work for usps I am required to use my Jeep on a daily basis this is costing me money could of cost me my life also! I use my Jeep run like 250 mile plus per day. I contact my dealer ship they say there is no eta time I'm like what that's she like I don't know when we get you a seat belt I'm like well I need it's my work vehicle and that's my driver side and still they didn't help me! I also had a air bag issues same as an axle issue my Jeep leaks water also my whole Jeep is poorly made I demand on a replacement Jeep or sponsor me with the usps! my job is to delivery the mail not to risk my life to drive a poorly made vehicle. Please help. I was driving on hwy going 55 mph broke!!

- Salem, OR, USA

problem #7

Apr 142011

Wrangler

  • 23,000 miles
Takata recall, for my location has yet to be addressed. I have spoken to several employees in the service department of the dealership from which it was purchased as well as to several people including the manager of the dealership. Only one person from the service department looked up my vehicle on her computer and found the recalled and several complaints, attempted repairs that failed to be repaired, my service team manager lying to my face after being presented with NHTSA documentation proving my claims, several attempts to repair the recalled parts, service department claims in report, recalled problem repaired when it has not been or claiming unable to reproduce claimed recalled problem. For years until the manufacturers warranty and the extended service mechanical warranty as well as the extended internal warranty expired with out acknowledgment of the dangerous conditions I am having to drive a vehicle with several highly dangerous life threatening issues some recalled by manufacturer others they've ignored as well as ignoring me the owner. These issues continue to this day! the electrical system and computer, while driving on U.S. I-95 heading West in rush hour traffic my vehicle went dead surrounded by vehicles going well above the 55 mph speed limit. Some how I managed to manouver it thre lanes over to the non-exhisting pull over lane as the steering wheel was locked. There was no power. I called 911, who hung up on me, as did the local police department of princinct 3, only the arrival of the tow truck and driver who managed to set reflective warning triangles far behind my vehicle and repidly assisting me to exit my vehicle without injury or death. Then proceeded to tow my vtto the service department of the dealership. The side rear view mirrors with a heating element that is supposed to keep them dry and clear in all weather were claimed fixed. More

- Virginia Beach, VA, USA

problem #6

Sep 182015

Wrangler

  • 15,083 miles
Takata recall, these airbags remain in my vehicle with the recall of temperature and humidity in my area make my vehicle a constant danger to my life and all those on any road or highway I may drive on. They contain metal components that kill. NHTSA is not doing nearly enough to get the manufacturer to take immediate action to replace said airbags before, highly possible multiple deaths occur. There are several problems with this vehicle, water accumulating on the floor in 8 to 12 inches on both front passenger sides. Not a drop was found anywhere else within the vehicle. It took 4 attempts to fix this problem and there is no, report other than those I have on a hard drive from someone my dealership had to call in to fix this issue, by the name of, "the waterman." Why are there no reports on file with the service department of my dealership. There are constant electrical problems, icons lighting up, repair department claiming they cannot repeat the issue. Though I have taken in photos of the dashboard as proof and evidence. The vehicle was under extended warranty mechanical and body outside S well as the entire interior.the carpet requires replacing refused by the service dept. The water caused the carpeting to become loose, the cheap plastic clip to hold the mat on the driver's side does not hold it in place, causing it to punch up under the accelerator and brake pedals.there is also a rip about an inch or so beside the plastic clip meant to hold the mat in place. This is a deadly defect waiting to happen. After twice being deemed repaired, both side view electric heated mirrors that are supposed to keep them clear from water, the dangerous problem still exists. The water damage has caused rust and corrosion to accumulate under the carpet where most of the wires and parts to the electrical system are placed and compromised.there are suspension problems, visibility

- Virginia Beach, VA, USA

problem #5

Nov 062017

Wrangler

  • 80,300 miles

A D V E R T I S E M E N T S

I have a 2011 Jeep Wrangler unlimited rubicon, I bought it new and it has not been off road except in a field or two and the only mud it has seen is from the road. It has not been lifted nor does it have over sized tires. I have had my electronic stability control light come on a few times in the 6 years I have had the vehicle, but it has always went right back off. It and the ABS came on a few weeks ago and will not go off, because it thinks my vehicle is sliding or spinning, the right front brakes will grab and it cuts the power to the engine. Today I was pulling out onto a main road and the brakes were acting like the ABS(that warning light is also on) was pulsing, I could feel it in the pedal. As I hit the gas to pull onto a very busy highway, the ESC light started flashing and cut the power to my engine and I could not go. As I was in a merge lane I was able to quickly cut to the right and get back off the road before I was hit by another vehicle. This is not the first time this has happened since this problem has been going on. I have had the Jeep to the dealership and they ordered the wiring harness (broken wire they said) to fix it 2 weeks ago and they haven't contacted me that it is in yet. But I was told that because the wiring is ran through the frame they have to pull the body off to replace it. Yes it is going to cost a lot to fix, but I will also have to arrange to take it to the dealership(which is about an hour away) and until I am able to do that, I still have to drive it. I contacted Jeep and talked to someone with their customer service about the concerns I have with being able to pull into traffic and the brakes holding me back and asking if there was a recall for this problem, but they said no and wasn't really concerned about it. And also, the warning lights come and go, flash and it won't go, as it did today when I tried to merge into traffic.

- Rockford, TN, USA

problem #4

Apr 102016

Wrangler

  • 52,000 miles
I was stopped at a stop light, est and esp lights turned on. Ever since I purchased the vehicle in 2013 my airbag light signals off and on. Did not know about this site until now, I am concerned it was never taken in for repairs on known issues with the air bag. Maybe it was seen to though and this is an electrical issue similar to the est and esp.

- Smithfield, VA, USA

problem #3

May 012015

Wrangler 4WD 6-cyl

  • 57,889 miles
Initially the steering wheel control buttons fro the computer would not function. Then lost the following: Interior lights, all switches in the switch bank, heated seats, electronic traction control, hill descent etc. Stopped working. Dealer checked it out said that it was a bad tipm. It is going to cost $850 to replace but it is on national back order, so no estimation as to when it could be replaced. This unit controls everything from the fuel pump to the air bags and the dealer said that any of that could stop working at any minute.

- Lucedale, MS, USA

problem #2

Aug 012014

Wrangler 4WD 6-cyl

  • 31,000 miles
While driving about 50mph and then begin to slow down on a major highway. The steering wheel begins to wobble back and forth violently and the whole vehicle shakes like crazy, and the muffler sputters like it is about to shut off. I have had to forcefully steer to the shoulder of the road and my vehicle continues to shake, the only way to get it to stop is to turn it off and restart it. This also happened when my vehicle was sitting in my garage and I turned it on to warm it up, it starts to shake and sputter after about 30 seconds of being turned on. I've heard it called the "death wobble" and I understand why. This has happened numerous times over the last 4 months. The condition seems very dangerous to me.

- Las Cruces, NM, USA

problem #1

Apr 302011

Wrangler

  • 16,800 miles
Dear[xxx] a very high profile accident occurred in the chattanooga, Tennessee area on April 30, 2011. On that date a [xxx] drove off a cliff on signal mountain and went missing for 7 months... T-3.4 secs, the yaw rate sensor showed a sudden change in the yaw rate from -23 degrees/second to 0 degrees/second in 0.2 secs. T-2.9 secs, the vehicle detects the sudden change in the yaw rate and causes the esp traction lamp to start flashing. The lamp remains flashing up until the impact with a 300# boulder at which time the airbags deployed recording these data. T-2.5 secs, the driver notices the flashing esp traction lamp in 0.4 secs lifting her foot off the accelerator briefly for 0.3 seconds. The accelerator position is indicated by the blue line. She then reapplied the accelerator to the same location by T-2.2 secs indicating that she realized she was not sliding despite the esp traction indicator. She had her vehicle under control at this time. T-1.8 secs, the esp module apparently told the electronic stability pump to lock both front wheels while allowing both back wheels to keep driving the vehicle forward. This suggests that in addition to her yaw sensor failure there was also a software error that took place. (I know of no circumstance when one would want both front wheels to lock in order to stabilize a vehicle in motion). The locking of both front wheels then caused her to lose control ultimately plunging her off the 300 foot cliff. T-0.5 secs, although the driver is still 0.5 sec from the airbag deployment the yaw rate sensor lost communication with the airbag deployment recorder confirming that her yaw rate sensor had failed, I.e. these readings are denoted as sna. [xxx] cc: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chattanooga, TN, USA

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