This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clock spring needs replacement on the Jeep. The vehicle has 43000 miles and has been driven lightly off-road. The warning light constantly goes on/off with a warning sound. The error code displays "air bag sensor", but my neighborhood mechanic tells me its the clock spring that needs to be replaced. The city of riverside, Dodge dealer (moss bros) in ca says no recalls are noted for my 2011 Jeep.
When turning on fan speed switch (climate control) wire to fan becomes soo hot it melts, has burning smell, as if it wants to burn or catch fire. Has done this twice even after replacing burnt wiring. This wire gets red hot at any position of the fan speed switch which controls the ac, or heat. I'm afraid of Jeep catching on fire.
Jeep Wrangler 2011 stalled on the city street and highway in several occations. It occur several times. I was on the road, the Jeep went out completely, it did not brake, it did not turn on, it did not honk, I did not respond. Several times this dangerous situation happen exactly the same and I almost risked my life. I already been on the edge of crashing and I had to stop in the grass or green areas to not kill myself. Mechanics do not come up with the problem. In the dealer there are several Jeep Wrangler with the same problem. Last visit to a professional and authorize repair center 6/11/18. This is clearly a defect that attends life and security.
Takata recall, these airbags remain in my vehicle with the recall of temperature and humidity in my area make my vehicle a constant danger to my life and all those on any road or highway I may drive on. They contain metal components that kill. NHTSA is not doing nearly enough to get the manufacturer to take immediate action to replace said airbags before, highly possible multiple deaths occur. There are several problems with this vehicle, water accumulating on the floor in 8 to 12 inches on both front passenger sides. Not a drop was found anywhere else within the vehicle. It took 4 attempts to fix this problem and there is no, report other than those I have on a hard drive from someone my dealership had to call in to fix this issue, by the name of, "the waterman." Why are there no reports on file with the service department of my dealership. There are constant electrical problems, icons lighting up, repair department claiming they cannot repeat the issue. Though I have taken in photos of the dashboard as proof and evidence. The vehicle was under extended warranty mechanical and body outside S well as the entire interior.the carpet requires replacing refused by the service dept. The water caused the carpeting to become loose, the cheap plastic clip to hold the mat on the driver's side does not hold it in place, causing it to punch up under the accelerator and brake pedals.there is also a rip about an inch or so beside the plastic clip meant to hold the mat in place. This is a deadly defect waiting to happen. After twice being deemed repaired, both side view electric heated mirrors that are supposed to keep them clear from water, the dangerous problem still exists. The water damage has caused rust and corrosion to accumulate under the carpet where most of the wires and parts to the electrical system are placed and compromised.there are suspension problems, visibility
- Virginia Beach, VA, USA
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The contact owns a 2011 Jeep Wrangler. The contact stated that the horn became inoperable. The vehicle was taken to vaughn motors (1102 nw main street, bunkie, la 71322) where it was diagnosed that the battery caused the vehicle's computer to become inoperable. The manufacturer was not notified. The failure mileage was approximately 9,876.
I was driving at under 10 mph, on a Texas state road when the plastic fuel line which is connected to the underside of the body with some type of adhesive failed. This dropped the fuel line directly on the catalytic converter, which melted the fuel line causing a fire that spread to the engine compartment. Apparently this is an issue on the 4 door model Wrangler as the 2 door Wrangler have a plate preventing this. This issue should be looked at on all 4 door models, ranging from 2008 through at least 2013. I have looked at other 4 door Jeep and see that they have the same potential issue there is nothing that prevents the fuel line from coming into contact with the exhaust and potentially causing a fire.
Randomly while driving wipers, lights locks and horn will operate. This also happens sometimes when the doors are opened while stationary. It has become progressively frequent. I believe it to be the tipm based on thousands of other complaints.
My 2011 rubicon left hand drive has never been in an accident and has an airbag light on.... I took it to the Jeep dealer and I can have the clock spring and wiring repaired for $810... this is a common problem as I was told by the dealer.....
My 2011 Jeep Wrangler unlimited is a right hand drive that I use for mail delivery and personal use. The engine stalls spontaneously while I'm driving and/or delivering. When this happens, steering is precarious. Twice this incident has happened while I was in-transit through a curve at 45 mph. I was unsuccessful at wrestling with the steering wheel to drift off the road safely. Two succeeding cars, not able to see me in the blind spot of the curve, swerved into the opposing lane of traffic to avoid me. A fatal accident could have happened. F ornately and thankfully, the engine did start up again but not without a close call. Does someone have to get seriously injured or die before a recall will be considered?? also, randomly the starter cranks but won't start or it won't crank at all, rendering the key fob useless for locking the doors-excruciatingly frustrating & a security issue when the vehicle is full of mail/packages. I have been to 2 mechanics on 3 separate occasions concerning these issues. One mechanic could not make a diagnosis and the other thought the problem to be the starter, which was replaced. However, the problems persist. My research has lead me to believe that I might have a faulty tipm. I will have a mechanic investigate this possibility further. Should the tipm be the culprit, a recall should be opened for desperate reconsideration and for safety's sake!!!!!!
This Jeep has a recall for the electrical harness for the heated mirror for possible fire. The autonation dealer in golden Colorado says they don't have the part and Jeep recall department says they do. It is believed that the dealer doesn't want to fix recall items do to the profitability. The dealership told us that the part was not available. Jeep recall is saying that isn't the case. The manufacture and dealers need to take responsibility for this hazardous risk before something bad happens. We have been trying to take care of this for some time now and Jeep should be more cooperative.
For the past 2 years the passenger airbag light has been illuminate on my dash. I do not know why this is. It turns on/off randomly wether someone is sitting in the passenger seat or not. Additionally for the past 3 years or so the functions/buttons on the left side of the steering wheel go in/out of function. For the most part they don't work 99% of the time. It doesn't affect the driving or anything dangerous but it is annoying that these buttons don't work most of the time. As far as the passenger airbag light, this concerns me should there be some sort of accident. I have looked into this and people have spent a good amount of money and the light still is on. I saw that in June, 2015 and investigation was started regarding this and wanted to put in my two cents. I hope that a solution is found for this.
The clockspring on my 2011 Jeep Wrangler (left handed drive) has failed causing the airbags to become dysfunctional and airbag light to engage. Fca has recalled right handed drive Jeep Wrangler 2007-2012 under the attached recall notification. Fca has also recalled 2007 lhd Jeep Wrangler for this same issue. The root cause of these recalls was determined to be dust accumulation in the grease of the clockspring as seen in the attached recall notification. The clockspring part in both lhd and RHD variations of this model Jeep Wrangler include a similar, if not the same, clockspring part. The amount of dust that a Jeep Wrangler is subject to does not correlate to the position of the steering wheel and clockspring. I would suspect that a vehicle with less that 70,000 miles and 5 years of use should not have airbag failure. I have contacted my local Jeep dealership which then instructed me to contact the fca Jeep warranty/recall 800 number in addition to the fca headquarter's 800 number. After speaking with a representative at the fca headquarters hotline I was told that the recall does not apply to my lhd 2011 Jeep Wrangler and the repair was to be made from out of my pocket. As of June 2015 there has been an open investigation into this issue for lhd Jeep Wrangler as seen in the link below. www.detroitnews.com/story/business/autos/Chrysler/2015/06/23/NHTSA-probe-Jeep-Wrangler/29150093/
The contact owns a 2011 Jeep Wrangler. While driving 35 mph, the vehicle was rear ended by another vehicle, which caused several warning lights to become illuminated. A police report was filed. The contact sustained injuries to the lower back and neck, which required medical attention. The contact also stated that the crash caused the vehicle to go into limp mode. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the totally integrated power module (tipm) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.
The contact owns a 2011 Jeep Wrangler. The contact stated that the vehicle stalled in traffic, the windshield wipers stopped functioning, and the vehicle stalled while idling. The vehicle was able to be restarted after five minutes. The failure happened without warning. The vehicle was taken to an independent mechanic who diagnosed that the tipm module malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 80,000. Updated 04/22/2016
I have a bad clockspring which has been recalled on right handed Wrangler for the same year but has not yet for the left handed Wrangler and it is causing my airbag light to illuminate while I am driving and while I am staying still and could affect my airbag from deploying when needed.
After my horn started going on and off on its own, I did some research and found out that this is typically related to the tipm problem. Contacted my dealer, and they quoted me $1200 to repair. Also found out that this has been an issue with the 08 models and that the part numbers are the same, but for some reason Chrysler stopped the recall after the 08 models. My Jeep has about 71,000 miles on it, which is basically nothing. Aggravated to beyond belief
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- Riverside, CA, USA