10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
49,990 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Wrangler seat belts / air bags problems

seat belts / air bags problem

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2011 Jeep Wrangler Owner Comments (Page 1 of 7)

problem #136

Mar 042024

Wrangler

  • miles

A D V E R T I S E M E N T S

The steering wheel clock spring has gone bad leaving no power to the electronics of the steering wheel making me question if the driver airbag works at all now. my passenger air bag is a bomb according to that recall and my driver is now faulty because of clock spring if I get in a wreck I'd be seriously injured or dead. do better jeep

- Sweet Home, OR, USA

problem #135

Feb 062024

Wrangler

  • miles
Airbag light is on dealer put clockspring in and still on dealer said there was a recall on 2011 Jeep Wrangler but only right handed vehicles and mine is left handed

- Trion, GA, USA

problem #134

Feb 062024

Wrangler

  • miles
Airbag light is on dealer put clockspring in and still on dealer said there was a recall on 2011 Jeep Wrangler but only right handed vehicles and mine is left handed

- Trion, GA, USA

problem #133

Oct 272023

Wrangler

  • miles

A D V E R T I S E M E N T S

(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.

- Bloomington, IL, USA

problem #132

Jun 292023

Wrangler

  • miles
The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the brakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 -?" 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case 35270572). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote

- Gulfport, MS, USA

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problem #131

Nov 062023

Wrangler

  • miles
We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a recall or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.

- Austin, TX, USA

problem #130

Oct 112023

Wrangler

  • miles

A D V E R T I S E M E N T S

I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.

- Bloomington, IL, USA

problem #129

Oct 172023

Wrangler

  • miles
My airbag light has been on and off but mostly on for months. After searching online I see that there's been hundreds of thousands of recalls for the exact part that had malfunctioned according the dealership and I will still have to pay for diagnosis, parts, and service, out of pocket.

- Chicago, IL, USA

problem #128

May 292023

Wrangler

  • 151,000 miles
The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

- Merrill, WI, USA

problem #127

May 092023

Wrangler

  • 122,420 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated and then turned off independently while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,420.

- Trion, GA, USA

problem #126

May 082023

Wrangler

  • miles

A D V E R T I S E M E N T S

I have a bad clockspring in my Jeep Wrangler causing my airbag indicator to come

- Cincinnati, OH, USA

problem #125

Feb 092023

Wrangler

  • miles
Air bag light on check Engine light on diagnosis says clock spring is bad passenger airbag may deploy or may not deploy. Chrysler refuses to make repairs claiming my vin number doesn-??t show any recalls for the driver side just the passenger side which was repaired.

- Pennington , NJ, USA

problem #124

Jan 092023

Wrangler

  • miles
Air bag lights on traction control light on the clock spring is bad dealer won't fix is dispite recalling a haft million jeeps

- Hanover, IN, USA

problem #123

Aug 252022

Wrangler

  • miles
The airbag light is on. I believe it is caused by a faulty clock spring that is dirty/ dusty from driving. There are recalls for other 2011 Jeep Wranglers but it appears that my vehicle is not part of it.

- Brookfield , IL, USA

problem #122

Aug 012022

Wrangler

  • miles
Air bag warning light will intermittently come on and chime a warning signal, then stay on. I am concerned that the air bag will not deploy if there is an accident.

- Fairfield, CT, USA

problem #121

Jan 152022

Wrangler

  • miles
Airbag warning lights and chimes go off dozens of times a day as the steering wheel moves slightly off center. I am guessing that the airbag will not deploy during these warning times. This is a safety issue. I have read that it is a common clockspring issue.....but LHD vehicles are omitted" What are you doing about it"

- Cleveland, TN, USA

problem #120

Nov 152021

Wrangler

  • miles
Driver side airbag light and sound indicator continually goes on and off. Dealer states that there is no recall for my vin number and will not entertain fixing unless I pay out of pocket. There was a recall for the RHD models during this year, how were the left hand models not included in this? I-€™ve read numerous complaints of Jeeps with the same issue post 2010 models. This is a safety issue and should be addressed by the manufacturer/dealer.

- Wellington , CO, USA

problem #119

Jul 282021

Wrangler 6-cyl

  • miles
Clockspring is bad. Right hand drive vehicles have recall, left hand doesn't. How is it different because if the problem is dust and/or moisture and the clocksprings are the same it effects both sides of the passenger compartment. Dealer is in the process of ordering the parts.

- Odon, IN, USA

problem #118

Oct 172019

Wrangler

  • 108,565 miles
While driving down the highway the airbag light came on with no warning. The airbag light would go off and on. Turning the steering wheel when stationary will also make the light come on and off.

- Loganville, GA, USA

problem #117

Nov 272020

Wrangler

  • 100,000 miles
My airbag light keeps coming on intermittently. Took it to a dealership and says the clock spring has gone bad. I see there is a recall for Jeep's that are right handed for this same issue. I also see on the forums and this website that it is happening to a lot of left handed Jeep Wrangler. I think the recall should be for both. This is a safety hazard as I learn my drivers side airbag will not deploy if I am in a wreck.

- Lansing, NC, USA

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