The contact owns a 2012 Jeep Wrangler. The contact stated that he received a recall notice for NHTSA campaign number 13V234000 (power train) and was informed by the dealer and the manufacturer that the parts were not yet available. The contact had not experienced a failure. The VIN was unavailable. Updated 04/04/14 updated 04/11/2014

- Parker, CO, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notification August 2013. The dealer advised that they only received one part per week and the contact would be placed on a waiting list that could push the repair back out until the following summer. The contact had not experienced a failure...updated 03/25/14 the consumer stated it has been 8 months, and she was still unable to get the recall completed. Updated 04/01/14

- Cumming, GA, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that she received NHTSA recall campaign number: 13V234000 (power train, steering). The contact attempted to have the vehicle repaired but was informed that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the part unavailability. There are no failures at this time.

- Murrells Inlet, SC, USA

I received a safety recall notice N28 NHTSA 13V-234 for transmission oil cooler tube back in August 2013. Chrysler still does not have parts to make the repair. Notice says it is a fire hazard and loss of transmission fluid would cause severe damage to the transmission. I am unhappy that we have to drive the vehicle with a risk of fire. I have called my dealer 6 times. They say they will order the part but it never arrives.

- Reston, VA, USA

I received a letter that there was a recall on the transmission oil cooler tube (safety recall N28/ NHTSA 13V-234). I took my vehicle in Oct 30, 2013 and was told the parts were ordered and I would be notified when parts arrive. 2 months later I was still not notified of the parts arriving. I called the dealership and was told there was a 2 year waiting period for the part. I was told it was supposedly on order already and to see if it had come in. They said it was never ordered and would call me right back. It has been nearly 3 weeks and I have received no call back. On my recall letter it stated that if a dealer fails or is unable to remedy this defect in a reasonable time, that I may file a written complaint. That is what I am here to do.

- Salt Lake City, UT, USA

Safety recall N28/NHTSA 13V-234 notification code N28 notice received approx. 4 months ago. Went to the dealership this am 2/5/2014 to have the repair done. Dealer said that they only get one part per month so they put me on a wait list. Apparently there are 15 ahead of me at jones Ford/Chrysler in wickenburg AZ. So it looks like a year plus wait. Can't be much of a part regarding the issue so am at a loss at the delay. The failure however can result in a incident. Some prodding to get parts out to the dealers may be in order.

- Wickenburg, AZ, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that she was concerned about the safety risk involved with recall NHTSA campaign number: 13V234000 (power train, steering) since the parts were still not available. The dealer was contacted. The manufacturer was made aware of the problem. There are no failures at this time. The current mileage was 24,000.

- Rogers, AR, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering ) but was informed that the parts were not available and that the dealer was only receiving one part every two weeks. The contact felt that because the failure was reported June 2013, there should have been a remedy available before January 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Park City , UT, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that in late January 2014, he received a notice for NHTSA campaign number: 13V234000 (power train, steering ). the contact stated that he contacted the dealer who mentioned that the parts were unavailable. The manufacturer was not notified. The contact had not experienced the failure.

- Atlantic Island, NJ, USA

The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (power train, steering) but was unable to have the vehicle serviced because the remedy part was unavailable. The dealer informed the contact that the manufacturer issued only one part every fourteen days. The contact was placed on a massive waiting list, which he was advised could be approximately seven months before her vehicle could be repaired. The manufacturer was notified of the problem. The contact had not experienced a failure.

- Elcajon, CA, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that in July of 2013, he received notification NHTSA campaign id number: 13V234000 (power train, steering). The contact attempted to have the vehicle repaired but the dealer stated that the parts were not available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.

- Dartmouth, MA, USA

The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering ) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.

- Colorado Springs, CO, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notification December 2013. The manufacturer advised the contact that the dealer only received one part per week. The contact had not experienced a failure. Updated 03/12/14

- Alexandria , VA, USA

The contact owns a 2012 Jeep Wrangler. The contact attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available. The contact stated since the failure was reported in June of 2013, there should be a remedy available before January of 2014. The manufacturer had exceeded a reasonable time for repair. There are no failures at this time.

- Titusville, FL, USA

I received a recall notice N28 transmission oil cooler tube from Chrysler. I reached out to the dealership to schedule the work on the recall and was told they didn't have the parts and were receiving 1 part every 2 weeks and they had 400 people on a waiting list. I called another dealer and was told a similar story and at best case would be 6 months before they could have a part for me. The recall mentions potential for a transmission issue which could result in increased risk for a crash. I called Chrysler as well and all they could tell me was sorry they don't have enough parts. So I am supposed to drive an unsafe vehicle and hope that nothing goes wrong in the 6 months before they maybe have a part" this is unreal that a notice is sent out warning of increased risk and then I am told by Chrysler they cant do anything and that they are sorry. Regardless of why, the fact is there are hundreds of unsafe vehicles out there that can not be fixed and notices are being sent out telling the consumer to take them in and get them fixed? why send the recall notice if you cant fix the problem? what is being done to protect me as a consumer with a vehicle that the manufacturer has told me could be unsafe and now has a higher potential risk for a crash and their only answer is "sorry""

- Draper, UT, USA

Letter to the administrator from constituent re recall N28/ NHTSA/3V-234 on a 2012 Jeep Wrangler. The dealer informed the consumer, they only received parts once a week, and her name should have been placed on a list. However, the consumer stated no one informed her of that. The consumer has since received a second notice.

- Colbert, WA, USA

The contact owns a 2012 Jeep Wrangler. The contact received recall NHTSA campaign number: 13V234000 (power train, steering). The contact attempted to have the remedy repaired; however, he was informed that the part was unavailable. The manufacturer was notified of the delay. The contact stated that the transmission cooler line was previously replaced in 2013. There are no failures at this time.

- Lake Villa, IL, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that he received a notice for recall NHTSA campaign number: 13V234000 (power train, steering) and the dealer was not planning to perform the repair in a timely matter. The dealer informed the contact that the parts were not available and he had to wait another six months in order to have the vehicle repaired per the recall. The manufacturer was notified. There are no failures at this time. The current mileage was 16,580.

- The Villages, FL, USA

Safety recall N28/NHTSA 13V-234 transmission oil cooler tube after having appointment rescheduled twice, dealership stated that they are only receiving parts for this recall once every 15 days. They have a wait list of around 40-50 people which means that my vehicle will not be taken care of for over a year. This is unacceptable.

- Beckley, WV, USA

This is a safety recall complaint N28/NHTSA 13V-234 transmission oil cooler tube. First notice received in 6/2013, parts to fix not available at the time. Second notice received 1/2014 indicating parts available and to contact dealership "right away to schedule service appointment." Contact was made with dealership and they indicated there is a 4 month waiting list because they are only provided one set of parts per week needed for this recall, which means, only 4 Jeep a month are receiving the repairs for a 2 hour fix. This is absolutely ridiculous. Dealerships should be provided these parts as soon as a customer contacts them on this safety recall. I have been put on the "list" and will be called when I move to the top. A 4 month waiting list means only 16 Jeep will have this safety recall taken care of before I am scheduled. Solution: Dealerships need to have these parts available to them as customers call to schedule an appointment. They should not be rationed nor should a complaint be filed against the dealer. The complaint is with Chrysler group for not being able to supply parts for a safety recall that could potentially present a life threatening situation if the defect is not taken care of.

- Ludington, MI, USA