NHTSA — Air Bags Problems

2012 Jeep Wrangler (Page 2 of 3)

CarComplaints.com Notes: Poor side crash test ratings from the IIHS are really no surprise.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
43,117 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Wrangler seat belts / air bags problems

seat belts / air bags problem

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2012 Jeep Wrangler Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #32

Jun 292015

Wrangler

  • 70,168 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Wrangler. While driving various speeds, the occupant restraint control light illuminated on the instrument panel. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the clock spring was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V288000 (air bags). The manufacturer was notified of the failure. The failure mileage was approximately 701,168.

- Crest Line, CA, USA

problem #31

Jun 202016

Wrangler

  • 68,600 miles
The airbag light came on the other day. After reading Jeep forums I understand this is the clock spring that has a recall for older year Wrangler. I also understand that you have been notified that this is a problem with newer Wrangler and have not yet issued a recall. The vehicle has 68000 miles and this is related to safety. The vehicle was stationery when the light turned on.

- Sandwich, MA, USA

problem #30

Mar 162016

Wrangler

  • 62,745 miles
The airbag light came on intermittently for a week. By the time I had decided to take my Jeep in for service the light no longer comes on. I checked on the internet and discovered it was a clockspring problem but since there is no error light on now, I cannot take it in for repair. How do I know my airbags are working? my blower also cuts off occasionally and then comes back on. It does this at least once a year.

- Soddy Daisy, TN, USA

problem #29

Apr 112016

Wrangler

  • 39,750 miles

A D V E R T I S E M E N T S

Air bag warning light noted problem with airbag while vehicle was stationary or moving. Inspection by dealer found the clockspring needed to be replaced for driver side airbag.

- Vernon Hills, IL, USA

problem #28

Jan 012016

Wrangler

  • 65,000 miles
2012 right hand drive Jeep exhibiting all the symptoms described in recall of of other 2012 models with airbag clock problem, but VIN number does not appear in recalls. Airbag light is no longer intermittent but rather is now on continuously.

- Smithville, TX, USA

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problem #27

May 012016

Wrangler

  • 57,700 miles
Air bag light came on while driving down a local city street. Took it in to the dealership and it was diagnosed as a faulty clock spring rendering the air bag inoperable. My complaint is that NHTSA already has 2 recalls on this problem but for right hand drive Wrangler only. My Jeep has the same problem, concerning the same parts, for the same reasons the right hand drive air bag failures occurred. Jeep refuses to cover my Jeep under these recalls. NHTSA campaign number: 13V176000 and NHTSA campaign number: 11V528000

- Charlestown, IN, USA

problem #26

Oct 022015

Wrangler

  • miles

A D V E R T I S E M E N T S

I was involved in a single vehicle collision, with "multiple front end impacts" and significant damage to the vehicle. I was driving approximately 35-40 mph, when the vehicle jerked to the right I hydroplaned (this is my best guess and veered to the shoulder. The street is narrow, with only a very thin shoulder. The Jeep then went off the road, drove through a deep rain-filled ditch, hit the front end of that ditch, launching the Jeep airborne. During that impact, the front axle was ripped off. I then landed in another ditch (a culvert with 2 cement walls), where the Jeep bounced twice on the cement wall, cracking the frame each time, then landed in the ditch, where I kept going until I hit a small construction pole. My Jeep had the additional side airbag package. Despite the severity of the crash, my airbags did not deploy, and my seat belt never tightened. This resulted in me being thrown forwards and backwards multiple times (at least 3 that I recall). I suffered a tbi, and missed 2.5 months of work. I had to quit my second job. I have also had ongoing neck pain, initially thought to be muscular. An mri recently completed shows disk herniation of C3-C6.

- Virginia Beach, VA, USA

problem #25

Apr 122016

Wrangler

  • 151,000 miles
The clock spring has was replaced once at partial cost to me. It is now out again. Now the traction control light is on, and it affects the way I'm driving.

- Herod, IL, USA

problem #24

Dec 152015

Wrangler

  • 79,644 miles
The contact owns a 2012 Jeep Wrangler. While driving 20 mph, the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 79,644.

- Bastrop, TX, USA

problem #23

Feb 012016

Wrangler

  • 150,000 miles
Airbag clockspring was replaced under recall M031 in early 2012. The part recalled had failed again causing airbag light to be illuminated, loss of speed control, loss of steering wheel audio controls, loss of horn, and loss of "step" and "reset buttons for the information center. This issue started out when turning the steering wheel in the left or right position and within a few weeks has became a constant problem to no avail.

- Eatonton, GA, USA

problem #22

Jan 252016

Wrangler

  • 70,200 miles

A D V E R T I S E M E N T S

Air bag light and warning is going on and off when turning the steering wheel. Dealer says the clock spring needs to be replaced. There is a recall on right hand drive vehicles and numerous reports of all clock springs failing.

- Farmington, UT, USA

problem #21

Oct 022015

Wrangler

  • 60,000 miles
I was involved in a single vehicle collision, with "multiple front end impacts" and significant damage to the vehicle. I was driving approximately 35-40 mph, when I hydroplaned (this is my best guess, I really don't note what happened), and veered to the shoulder. The Jeep then went off the road, drove through a deep rain-filled ditch, hit the front end of that ditch, launching the Jeep airborne. During that impact, the front axle was ripped off. I then landed in another ditch (a culvert with 2 cement walls), where the Jeep bounced twice on the cement wall, cracking the frame each time, then landed in the ditch, where I kept going until I hit a small construction pole. My Jeep had the additional side airbag package. Despite the severity of the crash, my airbags did not deploy, and my seat belt never tightened. This resulted in me being thrown forwards and backwards multiple times (at least 3 that I recall). I suffered a tbi, and missed 2.5 months of work. I had to quit my second job. I have also had ongoing neck pain, initially thought to be muscular. An mri recently completed shows disk herniation of C3-C6.

- Virginia Beach, VA, USA

problem #20

Dec 152015

Wrangler

  • 75,500 miles
The contact owns a 2012 Jeep Wrangler. While driving 35 mph, the air bag warning light illuminated. The failure occurred constantly. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag clock spring failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V176000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 75,500.

- Westerville, OH, USA

problem #19

Aug 282015

Wrangler

  • 28,000 miles
Right after 36 month mark (but below 30,000mi mark), an air bag malfunction light went on. It would stay on for the duration of a trip or even when the vehicle is parked with engine idling. My vehicle was never in collisions, fender-benders, or otherwise experienced any insults to the air bag sensors or wiring. I had 7yr/75,000mi warranty from Chrysler that allegedly covers all major components and electronics. However, it does not cover the air bags. That is, Chrysler therefore does not consider air bags a major component. As a consumer, safety of my passengers and I is a major issue. Thus, I ended up paying nearly $1,000 to repair the issue at a Chrysler dealership. I am hearing similar complaints from Wrangler owners. Chrysler needs to make things right.

- Tucker, GA, USA

problem #18

Jan 012016

Wrangler

  • 36,800 miles
Faulty clockspring airbag light appears sporadically when vehicle is in motion and I have someone in the passenger seat, notifying me that their airbag is deactivated. Horns volume is weak. Possibly a coincidence, but the low tire pressure alert appears at start-up. All tires (Goodyear LT285/70R17) read 45-50 psi. This part is recalled in 2007 and 2008 Jeep Wrangler, but not for 2009-2016. It is the exact same part.

- Somerville, MA, USA

problem #17

Nov 032015

Wrangler

  • 104,311 miles
The airbag light came on and then shut off, when I went to the dealership for inspection they stated that it would not pass because of the airbag light coming on. I have read that this has become a common problem with my year vehicle, and that there may be an investigation in regards to it. The problem that was diagnosed was an electrical failure in the clock spring/steering wheel. I had to replace the clock spring for a total of $518.31 out-of-pocket

- Richmond, RI, USA

problem #16

May 122015

Wrangler

  • 62,000 miles
The airbag light came on and the left steering wheel controls quit working, later all steering wheel controls quit working. I researched and found a previous recall for the clock spring which was up until models manufactured in November 2011. Called the dealership and was told there was no recall on my vehicle. Mine is a right hand drive manufactured in March 2012. It is a safety issue and should be recalled. It happened out of warranty.

- Scottsburg, IN, USA

problem #15

Oct 052015

Wrangler

  • 53,877 miles
Confirmed bad clockspring unit by dealership that controls the driver side airbag. Unit was not exposed to anything extreme like water or heat but just stopped working while driving home from work airbag light came on. When the steering wheel is turned the sensor light goes back off so the sensor turns on and off with regular driving on any road or condition.

- Colorado Springs, CO, USA

problem #14

Jul 242015

Wrangler

  • 70,000 miles
After driving some national forest gravel roads in the blue mountains in Washington state, my air bag dash board indicating light turned on. I made an appointment with the local Jeep dealer. They did a diagnostic eamination of the car and determined that the car's tipm computer had failed internally and was no longer supplying power to the airbags and that the air bags would not function. They said I needed a new tipm and quoted me a price of about $1,400. I did a quick google search and discovered other people had also experienced early tipm computer failures. Failure of tipm is a safety issue if it disables the air bag system as has happened on my Jeep.

- Pasco, WA, USA

problem #13

May 122014

Wrangler

  • 38,000 miles
On the 2012 Jeep Wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2012 Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the 2008 Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying. Chrysler however has issued a recall on this part for the (RHD) vehicles with this same issue.

- Phoenix, AZ, USA

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