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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
4,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Wrangler steering problems

steering problem

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2013 Jeep Wrangler Owner Comments (Page 3 of 8)

« Read the previous 20 complaints

problem #104

Nov 132013

Wrangler

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 ( power train, steering) had surpassed a reasonable amount of time for repair due to the parts not being available. The manufacturer was not made aware of the delay. The vehicle was not made aware of the failure. The contact had not experienced a failure. The VIN was not available.

- East Stroudsburg, PA, USA

problem #103

Sep 182013

Wrangler

  • 4,000 miles
I have been receiving notices for a recall for almost a year and the dealer is unable to repair it due to lack of parts. I went to the dealer 7 months ago, still no remedy.

- Deland, FL, USA

problem #102

May 092014

Wrangler 6-cyl

  • miles
I've received three notifications by Chrysler group llc since September 2013 for safety recall on transmission oil cooler tube coming in contact with power steering fluid return tube. I've called three times since September and received different response.parts not available, taken my name and number, will get in touch, you'll be on a list, etc. No remedy appears to be around the corner. Chrysler outlines what the dealer will do to fix the issue. What action needs to occur for this to happen"?"

- Eugene, OR, USA

problem #101

May 012014

Wrangler

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Wrangler. The contact received a recall notification related to NHTSA campaign id number 13V234000 (power train, steering) and was informed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available.

- Pagosa, CO, USA

problem #100

May 062014

Wrangler 6-cyl

  • 15,000 miles
I was notified last fall that my vehicle was under recall. The recall has to do with the oil cooler tube coming in contact with the power steering return tube which may cause a fire. I have made several calls to two different dealerships and the best they can do is put me on a "wait list" because daimler is only releasing one repair kit per dealership every 10 days and I have many people ahead of me. It is now may and still no call, however, I keep getting notices to get it done. I don't understand how a recall can be performed in this manner. They tell you your vehicle might catch on fire, but you have to wait months to get it fixed? it doesn't seem right to me, so I called daimler to complain. They confirmed that the one kit per dealer every 10 days is correct and I have to wait. Seems like a lawsuit waiting to happen to me...

- Douglas, MA, USA

problem #99

Nov 012013

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact stated NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not available and that they were only receiving 2-3 repair kits a month. The manufacturer was not made aware of the incident. The vehicle was not repaired. The contact had not experienced a failure.

- San Antonio , TX, USA

problem #98

Oct 012013

Wrangler

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall letter six months ago and the dealer advised they only received two repair kits per month. The contact was placed on a waiting list, which the contact was concerned would exceed several months. The contact had not experienced a failure.

- West Hollywood , CA, USA

problem #97

May 052014

Wrangler

  • miles
"safety recall N28/NHTSA 13V-234 transmission oil cooler tube" - another complaint regarding patent disregard for consumer safety by Chrysler. I have been waiting 14 months for resolution to this issue. The manufacturer direct me to the dealership. The dealership blames the manufacturer. NHTSA bears responsibility as well as they apparently are failing to compel Chrysler to perform. I certainly do not want anyone to suffer injury due to this defect. Can nothing be done to accelerate the repair process?

- Winter Garden, FL, USA

problem #96

Mar 012014

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number 13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact had not experienced the failure.

- Floral City , FL, USA

problem #95

Dec 122013

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact stated that she received a notice for NHTSA campaign number 13V234000 (power train, steering) but was informed that the parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Acron, OH, USA

problem #94

May 022014

Wrangler 6-cyl

  • miles

A D V E R T I S E M E N T S

I have been regularly receiving a notice titled "safety recall N28/NHTSA 13V-234 transmission oil cooler tube" from Chrysler many times for the past year. The dealership has not made any attempt to perform the recall even though I have often tried to scheduled it. They continually tell me that they cannot get the required parts from the factory, but when they do they will call me. I called the factory recall assistance center (1-800-853-1403) listed on the recall notice and the person who answered gave me the same story; "Chrysler is having trouble getting the required parts from their supplier". I am certain Chrysler has the ability to build anything, so the fact that they say they can't get some simple hoses built is a ridiculous excuse. It is clear that Chrysler is not responding sincerely to this NHTSA recall. Perhaps, like the Chevy ignition key fob issue, cost vs safety is more important to yet another american automobile manufacturer. Note that the Chrysler notice did say that if the dealer fails to remedy the defect within a reasonable time to file a complaint at www.safercar.gov and this form is the only complaint form I could access from that site. If this is the wrong form please redirect my complaint to the correct location.

- Alta Loma, CA, USA

problem #93

Dec 312013

Wrangler 4WD 6-cyl

  • miles
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train, steering), however the part needed to perform the repair was unavailable. The dealer informed the contact that only one remedy part was being sent per month. The manufacturer was not notified of the problem. The contact had not experienced a failure..updated 06/09/14 the consumer stated the vehicle has been repaired in accordance to the recall notice. Updated 06/16/2014

- Cherry Hill, NJ, USA

problem #92

Sep 162013

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (powertrain, steering) and stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts are not available. The contact had not experienced a failure. The manufacturer was not contacted.

- Closter, NJ, USA

problem #91

Aug 142013

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not yet available and that the manufacturer was only distributing one repair kit per week. The contact was number 30 on the waiting list which meant he would have to wait an additional 30 weeks to have the vehicle repaired. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Ansonia, CT, USA

problem #90

May 012014

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Bristol , CT, USA

problem #89

Nov 122013

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact stated that she was very concerned for her safety since the parts were still not available for NHTSA campaign number: 13V234000 (power train, steering). The dealer was contacted. The manufacturer was made aware of the issue. The contact has not experienced the failure. The current mileage was 12,148.

- Palm Beach Gardens, FL, USA

problem #88

May 012014

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Ofallon , MO, USA

problem #87

Jun 132013

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler. The contact received a notice for NHTSA campaign number 13V234000 (power train, steering) but was informed that the parts were not available. The contact has not experienced a failure. The manufacturer was not contacted.

- Gainsville, VA, USA

problem #86

May 222013

Wrangler

  • miles
The contact owns a 2013 Jeep Wrangler sport. The contact stated that she received a notice for NHTSA campaign number 13V234000 (power train, steering) and was informed by the dealer that the parts were not available. The contact felt that the manufacturer had exceeded a reasonable time for repaired. The manufacturer was contacted about the issue. The contact had not experienced a failure. The current mileage was 4,500.

- Lacey, WA, USA

problem #85

May 012014

Wrangler 6-cyl

  • 22,000 miles
Received another recall notice regarding the transmission oil cooler tube. Had the vehicle inspected on Jan 20, 2014. Called the Jeep dealership and was told again that they are receiving one part per week for the recall. The dealership was working on vehicle #17 and I was #42 in the waiting list. At one part being ordered per week, it will be at least another 25 weeks before I expect to hear that the part will be available.

- Pineville, LA, USA

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