This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have experience a complete loss of control of the vehicle on both highways and streets that are bumpy due to dips, potholes, rough conditions due to the road. I received a misfire on cylinder 4 code P0304 and was told my vehicle isn-??t covered for any recalls, but see that this is a common issue in 2013, 2014, 2015, and 2017 models. I want to know if any recalls or lawsuits are going on because my dealership informed me there aren-??t any and it would take a week to even be able to diagnose the issue.
I had a 2015 2 dr Jeep Wrangler Willy's edition. In march 2023, after sitting cold in the driveway for 10+ hours, it spontaneously combusted. It was very obviously an electrical fire based on the smell alone. It appeared that the most damage was in the area of the battery and fuse box. Vehicle was completely totaled and I found many reports online of similar issues, including many wranglers that were completely totaled after the fire. There is no official acknowledgement of this recurring issue. The fire caught so fast, if I had not been parked in the driveway faced away from the house, I might not have a home either. Insurance did not do an investigation into the cause of the fire.
My vehicle has been suddenly shutting off while I am driving. There is no warning that anything is wrong with the vehicle. The first time it happened was October 2021. When it has these failures they happen multiple times. The next day the car operates normally. There are no consistencies when this happens - it has shut off when I am driving 20mph and 60mph. There are no error messages that come up on the vehicle. I took it to Chuck Patterson and they were unable to retrieve an error code and refused to diagnose intermittent issues. They did not find any visible issues with the vehicle. I have an open case with Stellantis but they have not done anything. This issue has happened when I am driving my 2 year old nephew and is life threatening. Stellantis has not sent out anyone to inspect my vehicle. I bought the vehicle brand new special order and it has 104,000. I have not had any issues until now.
Back in 2015 Jeep dealership sold me a 3rd party GPS theft tracking system. I used the website to access it out of curiosity, no problems had occurred. After the first initial month of installation, never bothered with it again. In truth of it all I had forgotten all about it until 2021 when I was running a dash am wire under the dash. The module is open and exposed to condensation. The module consisting of a small li-ion battery and a circuit board that's held on by velcro. The battery had swelled and off gassed rendering device inoperable. Who nows for how long it's been in that condition. The device is still attached with blown out battery, don't even know if GPS is still operational. I don't remember the company's website or physical address and number. But according to my purchasing forms from jeep the service is titled "MOBILE TRACE". Last time I checked if li-ion and moisture mix unsafe things can happen not to mention the inhalation of the gasses.
First, my vehicle intermittently would not allow me to scroll through the on dash menu, then the steering wheel audio controls began to do the same. Eventually, all steering wheel controls except cruise control ceased to operate including the horn. This was all just inconvenient until the horn ceased to work. Multiple times now I-€™ve been on the roadway while other cars have drifted into my lane with no way of making my presence known. Finally, my airbag light began intermittently coming on. Within two days, it-€™s now on all the time. I understand this to mean that my driver side airbag will not deploy in the case of a collision. This is a basic safety function that is not working and is due to a known manufacturer-€™s design flaw.
- Simi Valley , CA, USA
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The manual shifting lever for the manual transmission came loose in my hand while driving and rotated freely preventing me from shifting into the proper gear. This occurred while shifting from 1st to 2nd gear while negotiating a corner. The vehicle was unable to be shifted into gear and I ended up blocking the traffic in the intersection. Very dangerous loosing the ability to move forward in a controlled manner at an intersection. This particular intersection was a "round about". Doing a little research online I found many of the same complaints. It seems that a rubber bushing fails and results in a loss of shifting ability. Poor design!
Horn, and all controls on my steering wheel went out. Not sure about my airbag. I thought it may be due to airbag recall but when I went to my dealership to have the recall work done, they told me it was the passenger side airbag only but that it could be the clockspring because they have had several Jeep come in for that same issue. I was actually driving, trying to avoid a car coming into my lane when I found out I had no horn! that's how I found out.
When the 4 doors are removed and the electrical connection is unplugged the battery will drain over night to 5.6 volts, Jeep will not start. Charge battery to 12.6 volts doors are still off battery will die again. Putting the doors back on battery is good with no problems. Battery dies to a no start condition only when doors are removed. This is while parked in a garage, key out vehicle off with no doors attached battery dies, battery has checked good several times. It is not the battery.
Car will randomly stall while driving. It starts right back up after we are safely able to pull over. There are no error codes. Brought the vehicle to the Jeep dealer with no answers. Spent $1,600 and still have a huge safety issue driving this car.
40,000 miles on car. Driving on highway from fl to ga. Jeep made 2 banging noises, and lost acceleration. Pulled over on side of highway to see what happened. When door was opened, Jeep was on fire from underneath. Within a minute or so, car was totally engulfed in flames.
Known issue with Jeep Wrangler since 2012- oil pressure sensor becomes faulty prematurely causing the engine light to turn on. In result, in the event of the oil system failing, the engine will fail without warning. The part is placed in a poor location with these vehicles engines.
Driving thru intersection at 40 mph.when it shifted it stopped forward motion.the engine continued to run as I stepped in gas, the Jeep would not move.. I was stuck in the passing lane with cars going. 50 mph. Almost rear ended a couple of times even though I had the hazards on. The turned off and the on. It started right up wouldn't move though. Had it towed to the dealer and they checked for codes and it didn't I have any. At this point they don't know.they have had it for three days. They want me to come get it..I am afraid to drive this vehicle. It went from fine to gliding to a stop, it felt like it was in neutral, then fine was running but no motion I have never had it off road. No sand or gravel. If you can help with this mystery or if anyone else has experienced this, I would appreciate your help. I don't want to drive a car that can stop when it shifts
Air conditioner quit cooling, found out new type of coolant eats the evaporator up and destroys it. My Jeep is only 4 years old. This is the second time the A/C has stopped working. The dealer service department (jim click) was no help. This Jeep has less than 20,000 miles on it.
Vehicle caught fire and burned to a total loss, claim with Jeep was closed without resolve, requested information from the investigation and received nothing, after several calls and notes being put on the account nothing was resolved and my case was closed against my will and now they wont do anything. Vehicle caught fire traveling down the highway at approximately 65 mph and upon pulling over found a fire in the front passenger fender area, attempted to extinguish fire without success and Jeep burned to the ground
Takata recall. Hello my Jeep is affected by the VO1 airbag inflator recall. I have researched this and the air bags in my Jeep can seriously harm or kill me or someone else. I attempted to take my Jeep in to have the recall performed but I am told Chrysler has placed a parts freeze on all air bags for my Jeep. I asked when this will be resolved and have been told several times by local dealerships and chrsyler that it will be about 4 months. They said they have no other answers. How can I not drive my vehicle for 4 months. That is absolutely not acceptable. How can there be a parts freeze for vehicles that are unsafe and potentially deadly. Not being able to drive your vehicle to and from work is also a economical burden. I need this recall performed as soon as possible. What is being done about this. This could easily lead to law suits. It is not realistic to just tell people to not drive their vehicles. Can the NHTSA please look into this and get back to me. Thank you in advance!
My Jeep stops responding and shuts off while driving for no reason. When it happens at slower speeds, I have to put it in park, turn the key to off, and then start it back up again. This happens while I am in the middle of the road. If I am traveling at a faster speed, the engine will kick back on on its own. It has been happing for about a year.
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- Chino , CA, USA