This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The PASSENGER FRONT AIR BAG will be blocked from opening correctly in the event of a front end collision. The AUTOMATIC HEADLIGHTS lights flash on and off with small changes in ambient light causing distractions to oncoming vehicles and also inhibiting driver's visibility in low light situations. There is another sensor that is impacted by the defect, but I'm not sure of it's function. All of these issues are caused by well known dash cover defects on k900s like mine, as well as Hyundai Equus, and other names in the US and around the world. It may affect other Kia car's as well, such as the Forte. IN SUMMARY: DASH COVER ADHESIVE AND SECUREMENT LET LOOSE AND IS IMPEDING PROPER DEPLOYMENT OF THE PASSENGER AIR BAG, INTERFERING WITH PROPER FUNCTION OF HEADLIGHTS, AND COVERING DASH MOUNTED SENSORS. The defect was brought to a dealership for Goodwill consideration, as many cars have been repaired by Hyundai/Kia under goodwill warranty even before it progressed to a safety issue by covering the airbag and dash sensors. However, the District Parts and Service Manager was only concerned with my prior patronage, not with the quality nor safety of their cars. I escalated this to the 2nd level of Kia Customer service, and it was initially declined before the 2nd level representative even looked at the pictures or description of the safety defects. The 2nd level Rep reported that the DPSM would not return his calls. The 2nd level Rep had some contact with Kia engineers, but they determined that leather and/or hard plastic over the airbag opening would somehow not be a safety issue. The headlights were never discussed in Kia's "investigation." Eric, the 2nd level Rep initially encouraged me to NOT file with NHTSA because he claimed all goodwill requests were reported to NHTSA by Kia Corporation!
The contact owns a 2015 Kia K900. While driving 55 mph, the headlights flickered and turned off. The contact was unable to see the road; however, the headlights turned back on independently. The failure occurred twice. The contact called hendrick Kia of concord (7050 hendrick auto mall plaza, concord nc 28027, 888-710-3591) and was informed that the VIN was not included in a recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 50,900.
The led progressive lighting system on this vehicle shine only 10 to 12 feet in front of the vehicle. This makes driving dangerous at night. It has been to the dealer 3 times for this same issue. They adjust but it never gets any better. My wife is now afraid to drive this vehicle at night. The dealer never makes a repair order rather calls someone out to adjust the hlamps. Help!
The led headlights, in auto mode, flicker and then eventually go out while driving making this an incredible safety issue. This is intermittent and difficult to replicate during servicing. I've had it in twice with no repairs because they can't 'see the issue'. I now refuse to drive in the dark.
- Cape Coral, FL, USA
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There is a flaw in night driving where the illuminated instrument cluster reflects on the front windshield glass in the driver's line of vision creating a distracting hazard. The only way to alleviate this condition is to completely dim the instrument cluster to a setting of one which makes the cluster too dim to read. So you have a choice: Stare at a reflection in your windshield or be unable to see your speedometer.
At separate times, both "adaptive" headlamps have failed. At separate times, both headlamps needed to be replaced. This could be a systemic problem with this make and model. When the failure occurs, the headlamps will be pointing in opposite, and at least half the time, wrong direction. You could turn left, the headlamp will point right and there will be minimal light coverage on the road. You also can not see "down" the road when this condition exists.
Headlights turn off completely when turn signal is activated - they also flicker/flash when driving straight - very dangerous situation. The occurs while driving only, and especially when turning. The headlights switch is in the auto mode
A D V E R T I S E M E N T S
- Summerfield, FL, USA