Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,673 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Kia Optima transmission problems

transmission problem

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2002 Kia Optima Owner Comments

problem #3

Jul 052008

Optima

  • 86,020 miles

A D V E R T I S E M E N T S

After buying the vehicle from a auto dealer between July 2 and July 5...this vehicle began to have many problems like the audio receiver switch from radio to cd on its own, doors locks on its own, RPM runs to 4000 going 45mph after a hard jerk assuming that I was hit by a other car the air bag light came on after that 2 hard jerks while driving, ,(they didn't even deployed) can not pump gas due to fuel keeps over flowing when its barely empty....its been a living ?!@#$% and I'm still paying for the car....is it legal for a dealership to sell a vehicle like this.

- Sanford, FM, USA

problem #2

Jul 272007

Optima

  • Automatic transmission
  • miles
2002 Kia Optima sub frame is rusting out. Customer states that the dealer told her there was a spot on the sub frame where the control arm mounts to the engine cradle had rusted out and it looked as if it had been in an accident, and would not help with the repairs. The mechanic concluded that due to the design of the vehicle, the condensation from the air condition running down the frame is what caused the rust to occur. The speed sensor for the automatic transmission was replaced.

- Washington, PA, USA

problem #1

Jun 102004

Optima 4-cyl

  • Automatic transmission
  • 48,000 miles
I purchased my Optima used in May 2004. One month after purchase, I experienced a hesitation in the shifting of the automatic transmission. I took the car back to the dealer of purchase to have the problem fixed under warranty. They could not duplicate the problem, and therefore, apparently they can't fix it either. Since then, my car has been in 2 different Kia dealer shops for the exact same problem 4 or 5 times. With the same result: They can't duplicate the problem, so they can't fix it. The fourth time I took it in, they couldn't duplicate the problem, but because I called customer care, they did check all the connectors for the transmission. I was also informed that no codes came up for the car at all, but when I took it to an independent mechanic, there were 4 codes that came up: The same 2 twice. One set was on 'hold' and the other set had just occurred that day. The problem recurred the day I picked up the car from the dealer, who'd had it for a week and still couldn't duplicate the problem. The fifth time I took it in (in Dec 2006), the mechanic finally was able to duplicate the problem, but my warranty ran out 2,000 miles before this. Now they won't fix it under warranty. I have contacted customer care and was informed that it might get fixed under warranty if I had a transmission service at 60,000 miles. I'm not sure why that even matters if the problem started at 48,000 miles. Plus, in all the contact I have had with any of these people, not a single one ever recommended or required a transmission service. I would never recommend this model car to another person; not only because of the problems, but because of the service tech's who are rude and un-informative to customers.

- Michigan City, IN, USA

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