The contact owns a 2012 Kia Optima. The contact stated while the vehicle was parked, an occupant was wearing the driver's side rear seat belt however, the buckle ceased and failed to retract or release. The occupant had to slide out the seat belt. The contact called grand Kia (1950 w 104th ave, denver, co 80234, (720) 943-1144) to notify the dealer of the failure. The vehicle was not diagnose nor repaired. The manufacturer was notified of the failure. The failure mileage was 230,000.

- Bloomfield, CO, USA

I brought my car to the dealer on 10/05/2018 for change oil, front brakes and recall campaign. But it looks it wasn't done because the airbags panel light is on and the brakes never feel thighs like when you have a job done. I let the dealer know about it but they want to charge me just to check and fix. When before it wasn't like that

- Eustis, FL, USA

In 2017 we had the Kia towed to selma Kia motors because of the recall of the engine, because of shaving in the engine and our turbo went out and was burning.the car stop on us in traffic on a city street we could of died that day. They had to order the engine which took two months. They finely put the new engine in. April 2019 the same thing happen again, they told us there was shavings in the engine once again and the turbo was out also, that was another defected engine. They also told us we had another 10 year warranty on this engine because it was new. Well they called us and said that the corporate office in irvine told Kia in selma not to fox this car. What irvine corporateofficetried to do to us was black mail us, they said if the give us $12 hundred dallas that we cant go to the attorney general, the manufacturing plant, tv or any other consumer department. We refuse, this type of thing going on. People lives or being taking because of this defected car. We paid $30,000 dallas for that car, that's clearly a defect car. We contacted the attorney general, office once again and 20/20. It seem know matter what there is no help out here for the hard working consumer I'm a veteran also, this is how the country treat us we fought for this country. I need your input on this situation as asap. Sincerely, [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fresno, CA, USA

The contact owns a 2012 Kia Optima. The contact stated that while at a traffic stop, the vehicle was rear ended and none of the air bags deployed. The seat belt did not retract to lock her in, which caused her to strike her head on the pillar next to the windshield. A police report was filed and the contact sustained bruises and contusions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 6,900.

- Columbiana, OH, USA